Exam 14: Leading Teams

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During the norming stage of team development,individual personalities emerge causing conflict and disagreements.

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Sally is a member of a work team at Beauty-R-Us Corporation.She often proposes new solutions to team problems.This is an example of which task specialist role?

(Multiple Choice)
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In the work team effectiveness model,team characteristics include size,diversity,and roles.

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Members of ____ teams remain in separate locations around the world and conduct their work electronically.

(Multiple Choice)
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An avoiding style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

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All of the following are common dysfunctions of teams EXCEPT:

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Making explicit statements about the desired team behaviors is a powerful way leaders influence norms.

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Employee involvement started out simply with techniques such as information sharing with employees or asking employees for suggestions about improving the work.Gradually,companies moved toward greater autonomy for employees,which ultimately led to self-directed teams.

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A superordinate goal setting is using a third party to settle a dispute.

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The quality and quantity of task outputs as defined by team goals is known as ____________________.

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As a common way group norms develop,critical events are norms the team brings from the outside.

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A collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict is called integrative negotiation.

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Which of the following is the first stage of team development?

(Multiple Choice)
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In most cases,team leaders do not play a significant role in shaping team effectiveness.

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Darren and his team have just finished Project A,and are preparing to disband.Darren and his team are in the ____ stage of team development.

(Multiple Choice)
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The antagonistic interaction in which one party attempts to thwart the intentions or goals of another is known as ____________________.

(Short Answer)
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All of these behaviors are consistent with the role of a task specialist except

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____________________ are created by the organization as part of the formal organization structure.

(Short Answer)
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A(n)____ is a person who benefits from team membership but does not make a proportionate contribution to the team's work.

(Multiple Choice)
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Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

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