Question 1

Productive output pertains to the team's ability to meet the personal needs of its members.

Accepted Answer

A) True 
 B)False

Question 2

Virtual and global teams are particularly prone to communication breakdowns.

Accepted Answer

A) True 
 B)False

Question 3

In a(n)____________________ team,team members monitor their own performance and take responsibility for their work.

Accepted Answer

The answer of In a(n)____________________ team,team members monitor their own...

Question 4

Carolyn is a member of a work team at Creepy Clown's Company.She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management.Carolyn is a member of a(n)

Accepted Answer

A)  union. 
B)  self-directed team. 
C)  project team. 
D)  special-purpose team. 
E)  bureaucratic team. 
A)  union. 
B)  self-directed team. 
C)  project team. 
D)  special-purpose team. 
E)  bureaucratic team.

Question 5

Nancy belongs to a horizontal team in her organization.She was selected on the basis of her title,not her expertise.The type of horizontal team she belongs to is likely a(n)

Accepted Answer

A)  self-managed work team. 
B)  task force. 
C)  cross-functional team. 
D)  committee. 
E)  ad-hoc committee. 
A)  self-managed work team. 
B)  task force. 
C)  cross-functional team. 
D)  committee. 
E)  ad-hoc committee.

Question 6

The ____________________ style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

Accepted Answer

The answer of The ____________________ style to handle conflict involves...

Question 7

A multidomestic team is a work team made up of members of different nationalities whose activities span multiple countries.

Accepted Answer

A) True 
 B)False

Question 8

Norms begin to develop in the first interactions among members of a new team.

Accepted Answer

A) True 
 B)False

Question 9

Scenario - Malcolm Bagget
Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-One of Malcolm's co-workers,Danny Newcomber,is great at reducing tension by telling jokes and in other ways drawing off emotions when the group atmosphere is tense.Additionally,Danny can be counted on to energize by stimulating the team into action when the interest drops.Danny is demonstrating which of these?

Accepted Answer

A)  The task specialist role 
B)  The task and socioemotional role 
C)  The socioemotional role 
D)  The participator role 
E)  None of these 
A)  The task specialist role 
B)  The task and socioemotional role 
C)  The socioemotional role 
D)  The participator role 
E)  None of these

Question 10

Which of the following is a formal team composed of a manager and his or her subordinates?

Accepted Answer

A)  Vertical team 
B)  Horizontal team 
C)  Self-managed team 
D)  Special-purpose team 
E)  Social team 
A)  Vertical team 
B)  Horizontal team 
C)  Self-managed team 
D)  Special-purpose team 
E)  Social team

Question 11

Randy is a team leader at Welldrilling.net.His team is made up of fifteen co-workers.Recently,he has noticed a tendency for some team members to participate much less than others.They seem uninterested and content to let others do the work.This is called

Accepted Answer

A)  free riding. 
B)  reduced commitment. 
C)  power realignment. 
D)  the costs of coordination. 
E)  self-directed team. 
A)  free riding. 
B)  reduced commitment. 
C)  power realignment. 
D)  the costs of coordination. 
E)  self-directed team.

Question 12

The process of using a third party to settle a dispute is known as ____________________.

Accepted Answer

The answer of The process of using a third party...

Question 13

A dual role goal is a goal that cannot be reached by a single party.

Accepted Answer

A) True 
 B)False

Question 14

Two common behaviors of the socioemotional role are energizing and encouraging.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements is true?

Accepted Answer

A)  Morale is higher in cohesive teams. 
B)  Productivity is lower in cohesive teams. 
C)  Satisfaction is lower in cohesive teams. 
D)  Morale always suffers in cohesive teams. 
E)  Absenteeism rates are substantially higher with cohesive teams. 
A)  Morale is higher in cohesive teams. 
B)  Productivity is lower in cohesive teams. 
C)  Satisfaction is lower in cohesive teams. 
D)  Morale always suffers in cohesive teams. 
E)  Absenteeism rates are substantially higher with cohesive teams.

Question 16

Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

Accepted Answer

A) True 
 B)False

Question 17

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

Accepted Answer

A) True 
 B)False

Question 18

The ____ conflict resolution style is best when maintaining harmony is important.

Accepted Answer

A)  competing style 
B)  collaborating style 
C)  accommodating style 
D)  avoiding style 
E)  comprising 
A)  competing style 
B)  collaborating style 
C)  accommodating style 
D)  avoiding style 
E)  comprising

Question 19

____ is the extent to which team members are attracted to the team and motivated to remain in it.

Accepted Answer

A)  Norming 
B)  Commitment 
C)  Caring 
D)  Cohesiveness 
E)  Leadership 
A)  Norming 
B)  Commitment 
C)  Caring 
D)  Cohesiveness 
E)  Leadership

Question 20

A competitive and adversarial negotiation approach in which each party strives to get as much as it can,usually at the expense of the other party,is called

Accepted Answer

A)  BATNA. 
B)  a bargaining zone. 
C)  mediation. 
D)  integrative negotiation. 
E)  distributive negotiation. 
A)  BATNA. 
B)  a bargaining zone. 
C)  mediation. 
D)  integrative negotiation. 
E)  distributive negotiation.

Productive output pertains to the team's ability to meet the personal needs of its members.

Virtual and global teams are particularly prone to communication breakdowns.

In a(n)____________________ team,team members monitor their own performance and take responsibility for their work.

Carolyn is a member of a work team at Creepy Clown's Company.She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management.Carolyn is a member of a(n)

Nancy belongs to a horizontal team in her organization.She was selected on the basis of her title,not her expertise.The type of horizontal team she belongs to is likely a(n)

The ____________________ style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

A multidomestic team is a work team made up of members of different nationalities whose activities span multiple countries.

Norms begin to develop in the first interactions among members of a new team.

Which of the following is a formal team composed of a manager and his or her subordinates?

Randy is a team leader at Welldrilling.net.His team is made up of fifteen co-workers.Recently,he has noticed a tendency for some team members to participate much less than others.They seem uninterested and content to let others do the work.This is called

The process of using a third party to settle a dispute is known as ____________________.

A dual role goal is a goal that cannot be reached by a single party.

Two common behaviors of the socioemotional role are energizing and encouraging.

Which of the following statements is true?

Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

The ____ conflict resolution style is best when maintaining harmony is important.

____ is the extent to which team members are attracted to the team and motivated to remain in it.

A competitive and adversarial negotiation approach in which each party strives to get as much as it can,usually at the expense of the other party,is called

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 14: Leading Teams

Productive output pertains to the team's ability to meet the personal needs of its members.

Virtual and global teams are particularly prone to communication breakdowns.

In a(n)____________________ team,team members monitor their own performance and take responsibility for their work.

Carolyn is a member of a work team at Creepy Clown's Company.She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management.Carolyn is a member of a(n)

Nancy belongs to a horizontal team in her organization.She was selected on the basis of her title,not her expertise.The type of horizontal team she belongs to is likely a(n)

The ____________________ style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

A multidomestic team is a work team made up of members of different nationalities whose activities span multiple countries.

Norms begin to develop in the first interactions among members of a new team.

Which of the following is a formal team composed of a manager and his or her subordinates?

Randy is a team leader at Welldrilling.net.His team is made up of fifteen co-workers.Recently,he has noticed a tendency for some team members to participate much less than others.They seem uninterested and content to let others do the work.This is called

The process of using a third party to settle a dispute is known as ____________________.

A dual role goal is a goal that cannot be reached by a single party.

Two common behaviors of the socioemotional role are energizing and encouraging.

Which of the following statements is true?

Work team effectiveness is based on two outcomes--productive output and marketplace acceptance.

The stage of team development in which conflicts are resolved and members focus on problem solving is called reforming.

The ____ conflict resolution style is best when maintaining harmony is important.

____ is the extent to which team members are attracted to the team and motivated to remain in it.

A competitive and adversarial negotiation approach in which each party strives to get as much as it can,usually at the expense of the other party,is called

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters