Exam 14: Leading Teams

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A ____ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

(Multiple Choice)
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Carmen's group found itself unable to handle a conflict.The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution.The group is using

(Multiple Choice)
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In the context of work team effectiveness,____ pertains to the team's ability to meet the personal needs of its members.

(Multiple Choice)
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____ is a role in which the individual provides support for team members' emotional needs.

(Multiple Choice)
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A competitive and adversarial negotiation approach in which each party strives to get as much as it can,usually at the expense of the other party is called distributive negotiation.

(True/False)
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A task force or a cross-functional team is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

(True/False)
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A role in which the individual devotes personal time and energy to help the team accomplish its task is called a(n)____________________ role.

(Short Answer)
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Team cohesiveness does not necessarily lead to higher team productivity.

(True/False)
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Team ___________ occurs when individuals and departments rely on other individuals and departments for information or resources to accomplish their work.

(Multiple Choice)
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When a team is in moderate competition with other teams,its cohesiveness decreases as it strives to win.

(True/False)
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List the five behaviors associated with the task specialist role.

(Essay)
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An accommodating style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

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Committees typically are formed to deal with tasks that recur regularly.

(True/False)
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Josh is a manager at On-The-Go Cars.He recently has read quite a bit of literature on the benefits of work teams.He is particularly interested in forming a vertical team.There are twenty-eight employees in his department.Josh should

(Multiple Choice)
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The ____________________ style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

(Short Answer)
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A team is defined as a unit of two or more people who interact and coordinate their work to accomplish a common goal for which they are committed and hold themselves mutually accountable.

(True/False)
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A(n)____________________ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

(Short Answer)
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A competing style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

(True/False)
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The storming stage of team development is marked by conflict and disagreement.

(True/False)
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A free rider is a person who benefits from team membership but does not make a proportionate contribution to the team's work.

(True/False)
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