Question 1

The avoiding style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

Accepted Answer

A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium 
A)  high, high 
B)  high, low 
C)  low, high 
D)  low, low 
E)  low, medium D

Question 2

A(n)____________________ team uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.

Accepted Answer

virtual

Question 3

During the ____ stage,the team leader should encourage participation by each team member.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  adjourning 
E)  performing B

Question 4

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

Accepted Answer

A) True 
 B)False

Question 5

The virtual teams have resulted from globalization and advances in technology.

Accepted Answer

A) True 
 B)False

Question 6

A formal team composed of employees from different areas of expertise and from different levels in the organization's formal chain of command is called a vertical team.

Accepted Answer

A) True 
 B)False

Question 7

A role in which the individual provides support for team members' emotional needs and social unity is called a(n)____________________ role.

Accepted Answer

The answer of A role in which the individual provides...

Question 8

Discuss the differences between distributive and integrative negotiation.Describe the steps for achieving a win-win solution with integrative negotiation.

Accepted Answer

Distributive negotiation is a competitiv

Question 9

During the ____ stage of team development,the major emphasis is on task accomplishment.

Accepted Answer

A)  forming 
B)  performing 
C)  achieving 
D)  norming 
E)  storming 
A)  forming 
B)  performing 
C)  achieving 
D)  norming 
E)  storming

Question 10

Describe the three types of formal teams.

Accepted Answer

Vertical teams,also called functional te

Question 11

Herman is a team leader at CyberChasers.He usually tries to resolve conflict by referring the problem to a third party,such as his boss.This style of conflict resolution is known as

Accepted Answer

A)  arbitration. 
B)  mediation. 
C)  bargaining. 
D)  superordinate goals. 
E)  negotiation. 
A)  arbitration. 
B)  mediation. 
C)  bargaining. 
D)  superordinate goals. 
E)  negotiation.

Question 12

Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

Accepted Answer

A) True 
 B)False

Question 13

Adjourning is the stage of team development in which members prepare for the team's disbandment.

Accepted Answer

A) True 
 B)False

Question 14

Managers can achieve a win-win solution in negotiations by generating a single alternative and sticking to it.

Accepted Answer

A) True 
 B)False

Question 15

Fred,a software engineer,is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Fred's role fulfills which virtual team practice?

Accepted Answer

A)  Using technology to build relationships 
B)  Shaping culture through technology 
C)  Monitoring progress and rewards 
D)  Administering rewards 
E)  Using global teams to develop technology 
A)  Using technology to build relationships 
B)  Shaping culture through technology 
C)  Monitoring progress and rewards 
D)  Administering rewards 
E)  Using global teams to develop technology

Question 16

Once a month,the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities,goals,and needs.This is an example of top management attempting to influence team norms through

Accepted Answer

A)  explicit statements. 
B)  primacy. 
C)  carryover behaviors. 
D)  critical events. 
E)  all of these. 
A)  explicit statements. 
B)  primacy. 
C)  carryover behaviors. 
D)  critical events. 
E)  all of these.

Question 17

List the four ways team norms develop.

Accepted Answer

(1)Critical events,(

Question 18

As a general rule,large teams may cause a decrease in satisfaction and motivation.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following behaviors is consistent with the socioemotional role?

Accepted Answer

A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize 
A)  Reduce tension 
B)  Give opinions 
C)  Seek information 
D)  Summarize 
E)  Energize

Question 20

What are the four key components of the author's definition of a team?

Accepted Answer

The four key components are (1)two or mo

The avoiding style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.

A(n)____________________ team uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.

During the ____ stage,the team leader should encourage participation by each team member.

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

The virtual teams have resulted from globalization and advances in technology.

A formal team composed of employees from different areas of expertise and from different levels in the organization's formal chain of command is called a vertical team.

A role in which the individual provides support for team members' emotional needs and social unity is called a(n)____________________ role.

Discuss the differences between distributive and integrative negotiation.Describe the steps for achieving a win-win solution with integrative negotiation.

During the ____ stage of team development,the major emphasis is on task accomplishment.

Describe the three types of formal teams.

Herman is a team leader at CyberChasers.He usually tries to resolve conflict by referring the problem to a third party,such as his boss.This style of conflict resolution is known as

Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

Adjourning is the stage of team development in which members prepare for the team's disbandment.

Managers can achieve a win-win solution in negotiations by generating a single alternative and sticking to it.

Fred,a software engineer,is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Fred's role fulfills which virtual team practice?

Once a month,the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities,goals,and needs.This is an example of top management attempting to influence team norms through

List the four ways team norms develop.

As a general rule,large teams may cause a decrease in satisfaction and motivation.

Which of the following behaviors is consistent with the socioemotional role?

What are the four key components of the author's definition of a team?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 14: Leading Teams

The avoiding style of conflict resolution is based on a ____ degree of assertiveness and a ____ degree of cooperativeness.

A(n)____________________ team uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals.

During the ____ stage,the team leader should encourage participation by each team member.

An accommodating style to handle conflict involves a low degree of assertiveness and a high degree of cooperation.

The virtual teams have resulted from globalization and advances in technology.

A formal team composed of employees from different areas of expertise and from different levels in the organization's formal chain of command is called a vertical team.

A role in which the individual provides support for team members' emotional needs and social unity is called a(n)____________________ role.

Discuss the differences between distributive and integrative negotiation.Describe the steps for achieving a win-win solution with integrative negotiation.

During the ____ stage of team development,the major emphasis is on task accomplishment.

Describe the three types of formal teams.

Herman is a team leader at CyberChasers.He usually tries to resolve conflict by referring the problem to a third party,such as his boss.This style of conflict resolution is known as

Task conflict refers to interpersonal incompatibility that creates tension and personal animosity among people.

Adjourning is the stage of team development in which members prepare for the team's disbandment.

Managers can achieve a win-win solution in negotiations by generating a single alternative and sticking to it.

Fred,a software engineer,is in charge of scrutinizing electronic communication patterns as part of his role within a virtual team at work. Fred's role fulfills which virtual team practice?

Once a month,the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities,goals,and needs.This is an example of top management attempting to influence team norms through

List the four ways team norms develop.

As a general rule,large teams may cause a decrease in satisfaction and motivation.

Which of the following behaviors is consistent with the socioemotional role?

What are the four key components of the author's definition of a team?

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

The avoiding style of conflict resolution is based on a degree of assertiveness and a degree of cooperativeness.