Question 1

During which stage of team development does team unity emerge?

Accepted Answer

A)  Forming 
B)  Storming 
C)  Performing 
D)  Norming 
E)  Adjourning 
A)  Forming 
B)  Storming 
C)  Performing 
D)  Norming 
E)  Adjourning

Question 2

Global teams can pose a problem for team leaders with regards to language,technology,and belief differences.

Accepted Answer

A) True 
 B)False

Question 3

All the following are conflict handling styles discussed in your text EXCEPT

Accepted Answer

A)  competing style. 
B)  assertive style. 
C)  avoiding style. 
D)  accommodating style. 
E)  compromising style. 
A)  competing style. 
B)  assertive style. 
C)  avoiding style. 
D)  accommodating style. 
E)  compromising style.

Question 4

Negotiation is the process of using a third party to settle a dispute.

Accepted Answer

A) True 
 B)False

Question 5

At FEI Industries,teams of product developers coordinate their work electronically at the North American,European,and Asian sites to coincide with peak operating hours at each location. Such teams are referred to as:

Accepted Answer

A)  Project team 
B)  Committees 
C)  Focus groups 
D)  Global teams 
E)  Self-directed teams 
A)  Project team 
B)  Committees 
C)  Focus groups 
D)  Global teams 
E)  Self-directed teams

Question 6

The four common ways in which norms develop for controlling and directing behavior are critical events,primacy,carryover behaviors,and implicit statements.

Accepted Answer

A) True 
 B)False

Question 7

A(n)____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

Accepted Answer

The answer of A(n)____________________ team is composed of employees from...

Question 8

The ____ the team interacts,the ____ cohesive the team.

Accepted Answer

A)  less, more 
B)  more, more 
C)  more, less 
D)  all of these 
E)  none of these 
A)  less, more 
B)  more, more 
C)  more, less 
D)  all of these 
E)  none of these

Question 9

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Accepted Answer

A) True 
 B)False

Question 10

Dale's work team is beginning to resolve its conflicts and consensus is developing on such things as members' roles.Dale's team is in which stage of team development?

Accepted Answer

A)  Norming 
B)  Forming 
C)  Storming 
D)  Performing 
E)  Reforming 
A)  Norming 
B)  Forming 
C)  Storming 
D)  Performing 
E)  Reforming

Question 11

Jessica has just been appointed leader of a new work team in her organization.She is wondering what to do at her first meeting with the group.Which of the following would you suggest?

Accepted Answer

A)  She should waste little time; get the team focused on the task. 
B)  She should help the team clarify roles and responsibilities. 
C)  She should allow time for team members to become acquainted with one another; allow for informal social interaction. 
D)  She should let someone else worry about this since she is the leader. 
E)  She should propose to disband the team. 
A)  She should waste little time; get the team focused on the task. 
B)  She should help the team clarify roles and responsibilities. 
C)  She should allow time for team members to become acquainted with one another; allow for informal social interaction. 
D)  She should let someone else worry about this since she is the leader. 
E)  She should propose to disband the team.

Question 12

____ is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Accepted Answer

A)  BATNA 
B)  A bargaining zone 
C)  Mediation 
D)  Integrative negotiation 
E)  Distributive negotiation 
A)  BATNA 
B)  A bargaining zone 
C)  Mediation 
D)  Integrative negotiation 
E)  Distributive negotiation

Question 13

A(n)____________________ is a standard of conduct that is shared by team members and guides their behavior.

Accepted Answer

The answer of A(n)____________________ is a standard of conduct that...

Question 14

According to SPOTLIGHT ON SKILLS in Chapter 14,techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

Accepted Answer

A)  invite the right people 
B)  state the purpose 
C)  discourage a clash of ideas 
D)  follow up swiftly 
E)  keep it moving 
A)  invite the right people 
B)  state the purpose 
C)  discourage a clash of ideas 
D)  follow up swiftly 
E)  keep it moving

Question 15

A task force is sometimes called a(n):

Accepted Answer

A)  vertical team. 
B)  cross-functional team. 
C)  command team. 
D)  special-purpose team. 
E)  executive team. 
A)  vertical team. 
B)  cross-functional team. 
C)  command team. 
D)  special-purpose team. 
E)  executive team.

Question 16

Which of the following is more common in large teams?

Accepted Answer

A)  Member satisfaction 
B)  The development of subgroups 
C)  Agreement 
D)  Commitment 
E)  All of these 
A)  Member satisfaction 
B)  The development of subgroups 
C)  Agreement 
D)  Commitment 
E)  All of these

Question 17

____________________,____________________,and ____________________ are the three characteristics of team structure and context influence cohesiveness.

Accepted Answer

Team interaction; sh

Question 18

Self-directed teams are ____ teams.

Accepted Answer

A)  temporary 
B)  permanent 
C)  ad-hoc 
D)  task force 
E)  none of these 
A)  temporary 
B)  permanent 
C)  ad-hoc 
D)  task force 
E)  none of these

Question 19

One recent study suggests that in virtual teams,the higher the level of online communication,the lower the level of team cohesiveness.

Accepted Answer

A) True 
 B)False

Question 20

During the ____________________ stage of team development,the major emphasis is on problem solving and accomplishing the assigned task.

Accepted Answer

The answer of During the ____________________ stage of team development,the...

During which stage of team development does team unity emerge?

Global teams can pose a problem for team leaders with regards to language,technology,and belief differences.

All the following are conflict handling styles discussed in your text EXCEPT

Negotiation is the process of using a third party to settle a dispute.

At FEI Industries,teams of product developers coordinate their work electronically at the North American,European,and Asian sites to coincide with peak operating hours at each location. Such teams are referred to as:

The four common ways in which norms develop for controlling and directing behavior are critical events,primacy,carryover behaviors,and implicit statements.

A(n)____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

The the team interacts,the cohesive the team.

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Dale's work team is beginning to resolve its conflicts and consensus is developing on such things as members' roles.Dale's team is in which stage of team development?

Jessica has just been appointed leader of a new work team in her organization.She is wondering what to do at her first meeting with the group.Which of the following would you suggest?

____ is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

A(n)____________________ is a standard of conduct that is shared by team members and guides their behavior.

According to SPOTLIGHT ON SKILLS in Chapter 14,techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

A task force is sometimes called a(n):

Which of the following is more common in large teams?

,,and are the three characteristics of team structure and context influence cohesiveness.

Self-directed teams are ____ teams.

One recent study suggests that in virtual teams,the higher the level of online communication,the lower the level of team cohesiveness.

During the ____________________ stage of team development,the major emphasis is on problem solving and accomplishing the assigned task.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 14: Leading Teams

During which stage of team development does team unity emerge?

Global teams can pose a problem for team leaders with regards to language,technology,and belief differences.

All the following are conflict handling styles discussed in your text EXCEPT

Negotiation is the process of using a third party to settle a dispute.

At FEI Industries,teams of product developers coordinate their work electronically at the North American,European,and Asian sites to coincide with peak operating hours at each location. Such teams are referred to as:

The four common ways in which norms develop for controlling and directing behavior are critical events,primacy,carryover behaviors,and implicit statements.

A(n)____________________ team is composed of employees from about the same hierarchical level but from different areas of expertise.

The ____ the team interacts,the ____ cohesive the team.

Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

Dale's work team is beginning to resolve its conflicts and consensus is developing on such things as members' roles.Dale's team is in which stage of team development?

Jessica has just been appointed leader of a new work team in her organization.She is wondering what to do at her first meeting with the group.Which of the following would you suggest?

____ is a collaborative approach to negotiation that is based on a win-win assumption,whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

A(n)____________________ is a standard of conduct that is shared by team members and guides their behavior.

According to SPOTLIGHT ON SKILLS in Chapter 14,techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

A task force is sometimes called a(n):

Which of the following is more common in large teams?

____________________,____________________,and ____________________ are the three characteristics of team structure and context influence cohesiveness.

Self-directed teams are ____ teams.

One recent study suggests that in virtual teams,the higher the level of online communication,the lower the level of team cohesiveness.

During the ____________________ stage of team development,the major emphasis is on problem solving and accomplishing the assigned task.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

The the team interacts,the cohesive the team.

,,and are the three characteristics of team structure and context influence cohesiveness.