Exam 14: Leading Teams

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During the ____________________ stage of team development,conflict is resolved,and team harmony and unity emerge.

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Research studies have confirmed that both functional diversity and demographic diversity can have a positive impact on work team performance.

(True/False)
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____________________ is the stage of team development in which members prepare for the team's disbandment.

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In the adjourning stage of team development,task performance is not a priority.

(True/False)
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A manager can put together a(n)____________________ of people,but never build a(n)____________________.

(Short Answer)
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Much work in teams is interdependent,which means that individuals and departments rely on other individuals and departments for information or resources to accomplish their work.

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Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.

(True/False)
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The ideal size of work teams is often thought to be ____________________.

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Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

(Multiple Choice)
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Amber is a member of a work team at Buchanon Dance,Inc.She often attempts to help disagreeing parties reach agreement.This is an example of which socioemotional role behavior?

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Self-directed teams consist of 5 to 20 ____ workers.

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Briefly discuss the various styles that can be used to handle conflict.

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The process of using a third party to settle a dispute is called mediation.

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The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to ____.

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A vertical team typically includes only one department in an organization.

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Tamika is a manager at Sleeveless Clothes,Inc.Recently,she was assigned a work team.She is in charge of the team and it consists of the subordinates under her authority.This is an example of

(Multiple Choice)
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Common types of formal teams are

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What is the ideal size of work teams?

(Multiple Choice)
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The LHX quality task force has a strong leader in Josh Clark. Josh runs efficient meetings,where he leads discussion and decision-making. In the end,tasks are delegated to members for subsequent follow-up. The LHX task force can best be characterized as a(n):

(Multiple Choice)
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A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

(True/False)
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