Exam 16: Organization Change and Change Management

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Describe, discuss, and give examples of at least three managerial keys to successfully conducting organizational change and development.Ensure the potential impact of each key is addressed.

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Which of the following organizational sources of resistance occurs when decision-making authority is redistributed?

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The third stage of the survey feedback process, ___________________________________, involves examining group decision making and communication.

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Which of the following does NOT tend to be true of Millennials?

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With respect to management development, which of the following is NOT true?

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Employees must be prepared for constant change.

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The first step in Lewin's Process Model of change is

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The process of systematically planning, organizing, and implementing change, from the disassembly of the current state to the realization of a fully functional future state within an organization, is called

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Who is often acknowledged after a change effort?

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Each of the following is a reason to secure top management support for a change except

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The third step in Lewin's Process Model of change is

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Refreezing is the process of generating actual change in the organization.

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Which source of individual resistance to change occurs when people are simply scared of anything unfamiliar?

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Management development programs rely heavily on participative methods such as case studies and role playing to instruct employees.

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Transition management

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The four areas in which the pressures for change are the most powerful involve people, technology, information processing and communication, and competition.

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The areas in which the pressures for change appear most powerful involve all of the following except

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When managers consider the impact of a change on the culture, the dominant coalition, and the people, tasks, and structure of the organization, they are more likely to be successful because they have

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The first step of Lewin's model of planned change involves refreezing.

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The second step in Lewin's Process Model of change is

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