Question 1

Which of the following are examples of incentive programs? Select ALL that apply.​

Accepted Answer

A)  ​piecework programs 
B)  ​gain-sharing programs 
C)  ​health insurance programs 
D)  ​collateral programs 
E)  ​stock option plans 
A)  ​piecework programs 
B)  ​gain-sharing programs 
C)  ​health insurance programs 
D)  ​collateral programs 
E)  ​stock option plans

Question 2

Job design involves how organizations design work that is performed in a company, rather than how jobs are structured.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is true about 360-degree feedback?

Accepted Answer

A)  Very few companies have adopted 360-degree systems. 
B)  Traditional evaluations are usually more effective than 360-degree systems. 
C)  Evaluators in a 360-degree system tend to focus on objective performance. 
D)  Managers are likely to hear some personal comments on sensitive topics. 
E)  Using 360-degree feedback has several key advantages, and virtually no disadvantages. 
A)  Very few companies have adopted 360-degree systems. 
B)  Traditional evaluations are usually more effective than 360-degree systems. 
C)  Evaluators in a 360-degree system tend to focus on objective performance. 
D)  Managers are likely to hear some personal comments on sensitive topics. 
E)  Using 360-degree feedback has several key advantages, and virtually no disadvantages.

Question 4

What is the likely impact of perquisites on the employees who receive them?

Accepted Answer

A)  A lowered sense of commitment toward the organization 
B)  An elevated sense of status in the organization 
C)  A perceived leveling out of special privileges among employees 
D)  Increased turnover due to lower restrictions on travel 
E)  Reduced job satisfaction since perquisites can be taxed 
A)  A lowered sense of commitment toward the organization 
B)  An elevated sense of status in the organization 
C)  A perceived leveling out of special privileges among employees 
D)  Increased turnover due to lower restrictions on travel 
E)  Reduced job satisfaction since perquisites can be taxed

Question 5

The first widespread model of how individual work should be designed was

Accepted Answer

A)  job enrichment. 
B)  job rotation. 
C)  job enlargement. 
D)  motivational design. 
E)  job specialization. 
A)  job enrichment. 
B)  job rotation. 
C)  job enlargement. 
D)  motivational design. 
E)  job specialization.

Question 6

Matching
Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates.
-​job enlargement

Accepted Answer

A) ​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches. 
B) ​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals. 
C) ​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches. 
D) Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked. 
A) ​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches. 
B) ​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals. 
C) ​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches. 
D) Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked.

Question 7

Goal specificity is defined as

Accepted Answer

A)  the extent to which a goal is challenging and requires effort. 
B)  the extent to which a person accepts a goal as her own. 
C)  the extent to which a person is personally interested in reaching the goal. 
D)  the justification for the goal's existence. 
E)  the clarity and precision of a goal. 
A)  the extent to which a goal is challenging and requires effort. 
B)  the extent to which a person accepts a goal as her own. 
C)  the extent to which a person is personally interested in reaching the goal. 
D)  the justification for the goal's existence. 
E)  the clarity and precision of a goal.

Question 8

Alternative work arrangements are intended to

Accepted Answer

A)  enhance employee motivation and performance. 
B)  limit the flexibility employees have in scheduling work. 
C)  accommodate a narrower range of the potential workforce. 
D)  increase company profits. 
E)  reduce dependence on key customers. 
A)  enhance employee motivation and performance. 
B)  limit the flexibility employees have in scheduling work. 
C)  accommodate a narrower range of the potential workforce. 
D)  increase company profits. 
E)  reduce dependence on key customers.

Question 9

One of the earliest alternatives to job specialization used by managers was

Accepted Answer

A)  automation. 
B)  autonomous work groups. 
C)  job expectancy. 
D)  job loading. 
E)  job rotation. 
A)  automation. 
B)  autonomous work groups. 
C)  job expectancy. 
D)  job loading. 
E)  job rotation.

Question 10

Frederick Taylor's view of job specialization grew from the historical writing about division of labor advocated by Scottish economist Adam Smith.

Accepted Answer

A) True 
 B)False

Question 11

In most measurement systems, the employee's primary evaluator is her supervisor's supervisor.

Accepted Answer

A) True 
 B)False

Question 12

The problems with telecommuting include all of the following EXCEPT

Accepted Answer

A)  a feeling of isolation 
B)  lack of self-control 
C)  workplace safety 
D)  have to be at work during core time 
E)  coordination difficulties in scheduling meetings 
A)  a feeling of isolation 
B)  lack of self-control 
C)  workplace safety 
D)  have to be at work during core time 
E)  coordination difficulties in scheduling meetings

Question 13

Matching
Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates.
-​job specialization

Accepted Answer

A) ​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches. 
B) ​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals. 
C) ​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches. 
D) Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked. 
A) ​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches. 
B) ​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals. 
C) ​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches. 
D) Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked.

Question 14

_____________ is essentially a collaborative goal-setting process through which organizational goals systematically cascade down through the organization.

Accepted Answer

Management

Question 15

All of the following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true EXCEPT

Accepted Answer

A)  low absenteeism and turnover. 
B)  high satisfaction with work. 
C)  high-quality work performance. 
D)  high profits for stockholders. 
E)  high internal work motivation. 
A)  low absenteeism and turnover. 
B)  high satisfaction with work. 
C)  high-quality work performance. 
D)  high profits for stockholders. 
E)  high internal work motivation.

Question 16

Which of the following is NOTpart of the performance measurement process?

Accepted Answer

A)  Comparing an employee's work behavior with previously established standards 
B)  Communicating the results to the employee 
C)  Rewarding the employee according to his or her performance 
D)  Evaluating an employee's work behavior by measurement 
E)  Documenting the results 
A)  Comparing an employee's work behavior with previously established standards 
B)  Communicating the results to the employee 
C)  Rewarding the employee according to his or her performance 
D)  Evaluating an employee's work behavior by measurement 
E)  Documenting the results

Question 17

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behavior is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance, and goal commitment.Define these attributes and discuss how they relate to motivated work behaviors.

Accepted Answer

Goal difficulty refers to the level of c

Question 18

One of the most popular methods for evaluating individual performance involves

Accepted Answer

A)  graphic rating scales. 
B)  bell curve ratings. 
C)  forced distributions. 
D)  rankings. 
E)  paired comparisons. 
A)  graphic rating scales. 
B)  bell curve ratings. 
C)  forced distributions. 
D)  rankings. 
E)  paired comparisons.

Question 19

Alfredo was one of many employees who received a generous Christmas bonus, which carried ____ value for Alfredo.

Accepted Answer

A)  symbolic 
B)  tangible 
C)  surface 
D)  compensation 
E)  intangible 
A)  symbolic 
B)  tangible 
C)  surface 
D)  compensation 
E)  intangible

Question 20

Empowerment will enhance organizational effectiveness under all the following conditions except

Accepted Answer

A)  sincere efforts to spread power and autonomy to lower levels. 
B)  commitment to maintain participation and empowerment. 
C)  systematic efforts to empower workers. 
D)  renewed concentration of authority in the hands of top managers. 
E)  increased commitment to training. 
A)  sincere efforts to spread power and autonomy to lower levels. 
B)  commitment to maintain participation and empowerment. 
C)  systematic efforts to empower workers. 
D)  renewed concentration of authority in the hands of top managers. 
E)  increased commitment to training.

Which of the following are examples of incentive programs? Select ALL that apply.

Job design involves how organizations design work that is performed in a company, rather than how jobs are structured.

Which of the following is true about 360-degree feedback?

What is the likely impact of perquisites on the employees who receive them?

The first widespread model of how individual work should be designed was

Matching Joey, Konrad, and Susan work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates. -job enlargement

Goal specificity is defined as

Alternative work arrangements are intended to

One of the earliest alternatives to job specialization used by managers was

Frederick Taylor's view of job specialization grew from the historical writing about division of labor advocated by Scottish economist Adam Smith.

In most measurement systems, the employee's primary evaluator is her supervisor's supervisor.

The problems with telecommuting include all of the following EXCEPT

Matching Joey, Konrad, and Susan work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates. -job specialization

_____________ is essentially a collaborative goal-setting process through which organizational goals systematically cascade down through the organization.

All of the following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true EXCEPT

Which of the following is NOTpart of the performance measurement process?

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behavior is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance, and goal commitment.Define these attributes and discuss how they relate to motivated work behaviors.

One of the most popular methods for evaluating individual performance involves

Alfredo was one of many employees who received a generous Christmas bonus, which carried ____ value for Alfredo.

Empowerment will enhance organizational effectiveness under all the following conditions except

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Exam 6: Motivating Behavior with Work and Rewards

Which of the following are examples of incentive programs? Select ALL that apply.​

Job design involves how organizations design work that is performed in a company, rather than how jobs are structured.

Which of the following is true about 360-degree feedback?

What is the likely impact of perquisites on the employees who receive them?

The first widespread model of how individual work should be designed was

Matching Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates. -​job enlargement

Goal specificity is defined as

Alternative work arrangements are intended to

One of the earliest alternatives to job specialization used by managers was

Frederick Taylor's view of job specialization grew from the historical writing about division of labor advocated by Scottish economist Adam Smith.

In most measurement systems, the employee's primary evaluator is her supervisor's supervisor.

The problems with telecommuting include all of the following EXCEPT

Matching Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates. -​job specialization

_____________ is essentially a collaborative goal-setting process through which organizational goals systematically cascade down through the organization.

All of the following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true EXCEPT

Which of the following is NOTpart of the performance measurement process?

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behavior is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance, and goal commitment.Define these attributes and discuss how they relate to motivated work behaviors.

One of the most popular methods for evaluating individual performance involves

Alfredo was one of many employees who received a generous Christmas bonus, which carried ____ value for Alfredo.

Empowerment will enhance organizational effectiveness under all the following conditions except

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organizational Culture

Organization Change and Change Management

Filters

Which of the following are examples of incentive programs? Select ALL that apply.

Matching Joey, Konrad, and Susan work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates. -job enlargement

Matching Joey, Konrad, and Susan work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates. -job specialization