Exam 12: Managing Organization Change and Innovation

The idea that organization change may have effects extending beyond the area in which the change takes place relates to one of the integrative management theories presented earlier in the text. What is that theory

(Multiple Choice)

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Question 141

Which of the following represents organization change by means of a change in people?

(Multiple Choice)

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Question 142

Countries in Western Europe spent years preparing their citizens for the introduction of the Euro currency. That was part of the ____ stage in the Lewin model of organization change.

(Multiple Choice)

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Question 143

Kimberly-Clark offers a training program wherein store managers wear glasses that blur their vision, simulating that of the typical older shopper. What kind of innovation is this?

(Multiple Choice)

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Question 144

Because of its proximity to the organization, the ____________________ environment is a powerful force for change.

(Short Answer)

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Question 145

Match the following. You may use a response once, more than once, or not at all.

Concerned with changing attitudes, perceptions, behaviors, and expectations

Education

Perceptions

Uncertainty

The new system should improve productivity 25%

Process consultation

Correct Answer:

Verified

Concerned with changing attitudes, perceptions, behaviors, and expectations

Perceptions

The new system should improve productivity 25%

Change can cause anxiety and nervousness

Radical redesign of all aspects of a business

Focuses on integrating an employee's goals with the organization's goals

Control system

Focus on improving interdependent group relationships

I helped plan this change

Performance

May exist in a wide variety of forms, such as radical or incremental

Work processes

An infusion of new products, services, or uses into the organization

Any substantive modification to some part of the organization

Departmentalization

Focuses on helping people perform better in the future

Focus on organization design and its relationship with organization processes and people

Classroom training activities

My department may become less significant

I won't see José at work anymore

Culture

Used when substantial conflict exists

Analyze the current condition of an organization

Enhances the effectiveness of people working in groups

Implementation will happen four months from now

You still have a job. You will receive training to help with the change.

(Matching)

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Question 146

The idea that organization change may have effects extending beyond the area in which the change takes place relates to one of the integrative management theories presented earlier in the text. What is that theory

Which of the following represents organization change by means of a change in people?

Countries in Western Europe spent years preparing their citizens for the introduction of the Euro currency. That was part of the ____ stage in the Lewin model of organization change.

Kimberly-Clark offers a training program wherein store managers wear glasses that blur their vision, simulating that of the typical older shopper. What kind of innovation is this?

Because of its proximity to the organization, the ____________________ environment is a powerful force for change.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

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