Question 1

The systems concept of ____________________ can be used to explain why organizations engage in reengineering.

Accepted Answer

The answer of The systems concept of ____________________ can be...

Question 2

American food companies invested heavily in low-carb foods. Then questions arose about the health consequences of the high-protein diets. The market for low-carbs foods dropped significantly. In terms of the innovation process, low-carb foods are an example of

Accepted Answer

A)  innovation development. 
B)  application launch. 
C)  innovation application. 
D)  innovation maturity. 
E)  innovation decline. 
A)  innovation development. 
B)  application launch. 
C)  innovation application. 
D)  innovation maturity. 
E)  innovation decline.

Question 3

Mobo Tap created Dolphin Browser to allow Apple users to more easily navigate in mobile devices. This is an example of ____ change.

Accepted Answer

A)  functional 
B)  planned 
C)  operational 
D)  managerial 
E)  hierarchical 
A)  functional 
B)  planned 
C)  operational 
D)  managerial 
E)  hierarchical

Question 4

A(n) ____________________ is a middle manager who learns about an inventor's idea, becomes committed to it, and then uses knowledge of the large company to help transform the idea into a marketable product or service.

Accepted Answer

The answer of A(n) ____________________ is a middle manager who...

Question 5

Big Y, a supermarket chain, decided to remove self-service checkout lanes because they did not speed up the checkout process. This was an example of organization change through a change in

Accepted Answer

A)  people. 
B)  technology and operations. 
C)  social responsibility. 
D)  culture. 
E)  structure and design. 
A)  people. 
B)  technology and operations. 
C)  social responsibility. 
D)  culture. 
E)  structure and design.

Question 6

Google launched Google+ for social networking. Google+ is a ____ change.

Accepted Answer

A)  functional 
B)  planned 
C)  line management 
D)  reactive 
E)  hierarchical 
A)  functional 
B)  planned 
C)  line management 
D)  reactive 
E)  hierarchical

Question 7

____________________ is the OD technique that focuses on classroom training.

Accepted Answer

The answer of ____________________ is the OD technique that focuses...

Question 8

Managers start by listing each set of forces and then trying to tip the balance so that the forces facilitating the change outweigh those hindering the change when they are doing ____________________.

Accepted Answer

force-fiel

Question 9

Organization ____ is a planned effort that is organization-wide and managed from the top. It is intended to increase organizational effectiveness and health through planned interventions in the organization's processes using behavioral science knowledge.

Accepted Answer

A)  change 
B)  design 
C)  development 
D)  theory 
E)  behavior 
A)  change 
B)  design 
C)  development 
D)  theory 
E)  behavior

Question 10

The mobile device security market is expected to quadruple in five years. Anti-virus company Webroot is expanding its mobile device department. This is an example of change in

Accepted Answer

A)  social responsibility. 
B)  organization structure and design. 
C)  technology and operations. 
D)  people. 
E)  organization mission. 
A)  social responsibility. 
B)  organization structure and design. 
C)  technology and operations. 
D)  people. 
E)  organization mission.

Question 11

____________________ can be appropriate on the individual, group, or organizational level. It usually involves an OD consultant.

Accepted Answer

Third-part

Question 12

A force-field analysis identifies

Accepted Answer

A)  management potential in existing employees. 
B)  differing perceptions among future employees. 
C)  differing perceptions among managers regarding structural change. 
D)  factors that facilitate or hinder organization change. 
E)  the appropriate span of management for an organization. 
A)  management potential in existing employees. 
B)  differing perceptions among future employees. 
C)  differing perceptions among managers regarding structural change. 
D)  factors that facilitate or hinder organization change. 
E)  the appropriate span of management for an organization.

Question 13

Given the diversity of activities encompassed by OD, it is surprising that managers report mixed results from various OD interventions.

Accepted Answer

A) True 
 B)False

Question 14

Intangibles threatened by ____________________ include power, status, security, familiarity with existing procedures, and self-confidence.

Accepted Answer

The answer of Intangibles threatened by ____________________ include power, status,...

Question 15

Which of the following factors is an internal force for change?

Accepted Answer

A)  Increases in the prime lending rate 
B)  Increased attempts by unions to organize new companies 
C)  A change in attitude of workers toward unannounced layoffs 
D)  The development of new technology that makes your factory obsolete 
E)  A foreign competitor introducing a product into the U.S. market that is similar, but less expensive, than yours 
A)  Increases in the prime lending rate 
B)  Increased attempts by unions to organize new companies 
C)  A change in attitude of workers toward unannounced layoffs 
D)  The development of new technology that makes your factory obsolete 
E)  A foreign competitor introducing a product into the U.S. market that is similar, but less expensive, than yours

Question 16

Change must be systematic and logical to have a realistic opportunity to succeed.

Accepted Answer

A) True 
 B)False

Question 17

How do the steps in the comprehensive organization change model compare to those in the classical decision-making model?

Accepted Answer

The comprehensive organization change mo

Question 18

The organization development technique designed to enhance the effectiveness and satisfaction of individuals who have to work in groups is formally known as ____________________.

Accepted Answer

The answer of The organization development technique designed to enhance...

Question 19

Annie is excited to move from New York to Texas. She has not been happy in New York and sees Texas as a new start with great opportunities. She has used

Accepted Answer

A)  force-field analysis. 
B)  facilitation. 
C)  education and communication. 
D)  participation. 
E)  institutionalizing the change. 
A)  force-field analysis. 
B)  facilitation. 
C)  education and communication. 
D)  participation. 
E)  institutionalizing the change.

Question 20

The stage in which an organization takes a developed idea and uses it in the design of new products is the innovation ____________________ stage.

Accepted Answer

The answer of The stage in which an organization takes...

The systems concept of ____________________ can be used to explain why organizations engage in reengineering.

American food companies invested heavily in low-carb foods. Then questions arose about the health consequences of the high-protein diets. The market for low-carbs foods dropped significantly. In terms of the innovation process, low-carb foods are an example of

Mobo Tap created Dolphin Browser to allow Apple users to more easily navigate in mobile devices. This is an example of ____ change.

A(n) ____________________ is a middle manager who learns about an inventor's idea, becomes committed to it, and then uses knowledge of the large company to help transform the idea into a marketable product or service.

Big Y, a supermarket chain, decided to remove self-service checkout lanes because they did not speed up the checkout process. This was an example of organization change through a change in

Google launched Google+ for social networking. Google+ is a ____ change.

____________________ is the OD technique that focuses on classroom training.

Managers start by listing each set of forces and then trying to tip the balance so that the forces facilitating the change outweigh those hindering the change when they are doing ____________________.

Organization ____ is a planned effort that is organization-wide and managed from the top. It is intended to increase organizational effectiveness and health through planned interventions in the organization's processes using behavioral science knowledge.

The mobile device security market is expected to quadruple in five years. Anti-virus company Webroot is expanding its mobile device department. This is an example of change in

____________________ can be appropriate on the individual, group, or organizational level. It usually involves an OD consultant.

A force-field analysis identifies

Given the diversity of activities encompassed by OD, it is surprising that managers report mixed results from various OD interventions.

Intangibles threatened by ____________________ include power, status, security, familiarity with existing procedures, and self-confidence.

Which of the following factors is an internal force for change?

Change must be systematic and logical to have a realistic opportunity to succeed.

How do the steps in the comprehensive organization change model compare to those in the classical decision-making model?

The organization development technique designed to enhance the effectiveness and satisfaction of individuals who have to work in groups is formally known as ____________________.

Annie is excited to move from New York to Texas. She has not been happy in New York and sees Texas as a new start with great opportunities. She has used

The stage in which an organization takes a developed idea and uses it in the design of new products is the innovation ____________________ stage.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 12: Managing Organization Change and Innovation

The systems concept of ____________________ can be used to explain why organizations engage in reengineering.

American food companies invested heavily in low-carb foods. Then questions arose about the health consequences of the high-protein diets. The market for low-carbs foods dropped significantly. In terms of the innovation process, low-carb foods are an example of

Mobo Tap created Dolphin Browser to allow Apple users to more easily navigate in mobile devices. This is an example of ____ change.

A(n) ____________________ is a middle manager who learns about an inventor's idea, becomes committed to it, and then uses knowledge of the large company to help transform the idea into a marketable product or service.

Big Y, a supermarket chain, decided to remove self-service checkout lanes because they did not speed up the checkout process. This was an example of organization change through a change in

Google launched Google+ for social networking. Google+ is a ____ change.

____________________ is the OD technique that focuses on classroom training.

Managers start by listing each set of forces and then trying to tip the balance so that the forces facilitating the change outweigh those hindering the change when they are doing ____________________.

Organization ____ is a planned effort that is organization-wide and managed from the top. It is intended to increase organizational effectiveness and health through planned interventions in the organization's processes using behavioral science knowledge.

The mobile device security market is expected to quadruple in five years. Anti-virus company Webroot is expanding its mobile device department. This is an example of change in

____________________ can be appropriate on the individual, group, or organizational level. It usually involves an OD consultant.

A force-field analysis identifies

Given the diversity of activities encompassed by OD, it is surprising that managers report mixed results from various OD interventions.

Intangibles threatened by ____________________ include power, status, security, familiarity with existing procedures, and self-confidence.

Which of the following factors is an internal force for change?

Change must be systematic and logical to have a realistic opportunity to succeed.

How do the steps in the comprehensive organization change model compare to those in the classical decision-making model?

The organization development technique designed to enhance the effectiveness and satisfaction of individuals who have to work in groups is formally known as ____________________.

Annie is excited to move from New York to Texas. She has not been happy in New York and sees Texas as a new start with great opportunities. She has used

The stage in which an organization takes a developed idea and uses it in the design of new products is the innovation ____________________ stage.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters