Question 1

How do the reward system and organization culture affect innovation in organizations?

Accepted Answer

The reward system and organization cultu

Question 2

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Accepted Answer

A) True 
 B)False

Question 3

Force-field analysis is a technique that helps managers overcome resistance to change.

Accepted Answer

A) True 
 B)False

Question 4

Motorola determined it could better service its customers by implementing a quality initiative called Six Sigma. Its first step in this process would be to

Accepted Answer

A)  get top management support for the plan. 
B)  develop goals and a strategy for this reengineering. 
C)  create a sense of urgency among its employees. 
D)  optimize the availability of potentially necessary reengineering resources. 
E)  hire a change agent. 
A)  get top management support for the plan. 
B)  develop goals and a strategy for this reengineering. 
C)  create a sense of urgency among its employees. 
D)  optimize the availability of potentially necessary reengineering resources. 
E)  hire a change agent.

Question 5

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea. The Master Inventor program supports

Accepted Answer

A)  sponsorship. 
B)  intrapreneurship. 
C)  venture capitalists. 
D)  only radical innovation. 
E)  participative innovation. 
A)  sponsorship. 
B)  intrapreneurship. 
C)  venture capitalists. 
D)  only radical innovation. 
E)  participative innovation.

Question 6

New line-staff structure and authority distribution are forms of ____________________ change.

Accepted Answer

The answer of New line-staff structure and authority distribution are...

Question 7

Many organizations have gone through massive and comprehensive change programs involving all aspects of organization design, technology, and people. These changes are ____________________.

Accepted Answer

business p

Question 8

Lewin's model has operational specificity.

Accepted Answer

A) True 
 B)False

Question 9

Andrea had worked in the marketing department for 27 years. She knows the history and successes of the office better than any other employee. When change is suggested, she is reluctant because she remembers accomplishments related to the current way of doing things. As a result of ____, she is resistant to change.

Accepted Answer

A)  uncertainty 
B)  a high level of risk propensity 
C)  threatened self-interests 
D)  different perceptions 
E)  feelings of loss 
A)  uncertainty 
B)  a high level of risk propensity 
C)  threatened self-interests 
D)  different perceptions 
E)  feelings of loss

Question 10

As interesting as Lewin's model is, it unfortunately lacks ____________________ specificity.

Accepted Answer

The answer of As interesting as Lewin's model is, it...

Question 11

Ingersoll-Rand Company learned that half of the people using wrenches on an auto assembly line were women, and it recognized a need for a wrench that would fit in a wide range of hand sizes. In terms of the innovation process, this is an example of innovation

Accepted Answer

A)  development. 
B)  application. 
C)  launch. 
D)  growth. 
E)  maturity. 
A)  development. 
B)  application. 
C)  launch. 
D)  growth. 
E)  maturity.

Question 12

eBay wanted to sell Skype. This represented an attempt to implement change through a change in structure and design.

Accepted Answer

A) True 
 B)False

Question 13

All of the following are reasons to use coaching and counseling as an organization development intervention technique EXCEPT

Accepted Answer

A)  to provide an evaluation of current performance. 
B)  to help people see themselves as others see them. 
C)  to teach behaviors that will help people to work with others. 
D)  to help workers focus on how to perform better in the future. 
E)  to provide nonevaluative feedback. 
A)  to provide an evaluation of current performance. 
B)  to help people see themselves as others see them. 
C)  to teach behaviors that will help people to work with others. 
D)  to help workers focus on how to perform better in the future. 
E)  to provide nonevaluative feedback.

Question 14

One of the four most common reasons for resisting change is the need for new opportunities.

Accepted Answer

A) True 
 B)False

Question 15

The Department of Energy changed appliance regulations to require dishwashers to use no more than 3.1 gallons of water per load.  Three years earlier, the appliance could use 6.5 gallons.  This force for change affects the ______ environment.

Accepted Answer

A)  general 
B)  task 
C)  internal 
D)  natural 
E)  sociocultural 
A)  general 
B)  task 
C)  internal 
D)  natural 
E)  sociocultural

Question 16

After the federal government stepped in to keep some businesses from failing, new attention was focused on executive compensation. Politicians, tax payers and news media called for change. This is an example of an organization change attempt focused on influencing

Accepted Answer

A)  people. 
B)  technology. 
C)  operations. 
D)  structure. 
E)  social responsibility. 
A)  people. 
B)  technology. 
C)  operations. 
D)  structure. 
E)  social responsibility.

Question 17

During the Lewin model's second step in the change process

Accepted Answer

A)  people resist change because of self-interests. 
B)  managers select a change technique. 
C)  the change is implemented. 
D)  those who adapt well to the change are rewarded. 
E)  the organization automates obsolete work practices. 
A)  people resist change because of self-interests. 
B)  managers select a change technique. 
C)  the change is implemented. 
D)  those who adapt well to the change are rewarded. 
E)  the organization automates obsolete work practices.

Question 18

Hurricane Irene pummeled the pumpkin crop in the Northeast. Wholesalers reached out to growers in the Midwest and Canada when pumpkin prices in the Northeast more than doubled. Hurricane Irene created ____ change.

Accepted Answer

A)  functional 
B)  planned 
C)  line management 
D)  reactive 
E)  hierarchical 
A)  functional 
B)  planned 
C)  line management 
D)  reactive 
E)  hierarchical

Question 19

One of the more difficult forms of organization change to accomplish involves changes in ____________________.

Accepted Answer

The answer of One of the more difficult forms of...

Question 20

Sponsors are entrepreneurs who develop new businesses in the context of large organizations.

Accepted Answer

A) True 
 B)False

How do the reward system and organization culture affect innovation in organizations?

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Force-field analysis is a technique that helps managers overcome resistance to change.

Motorola determined it could better service its customers by implementing a quality initiative called Six Sigma. Its first step in this process would be to

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea. The Master Inventor program supports

New line-staff structure and authority distribution are forms of ____________________ change.

Many organizations have gone through massive and comprehensive change programs involving all aspects of organization design, technology, and people. These changes are ____________________.

Lewin's model has operational specificity.

As interesting as Lewin's model is, it unfortunately lacks ____________________ specificity.

Ingersoll-Rand Company learned that half of the people using wrenches on an auto assembly line were women, and it recognized a need for a wrench that would fit in a wide range of hand sizes. In terms of the innovation process, this is an example of innovation

eBay wanted to sell Skype. This represented an attempt to implement change through a change in structure and design.

All of the following are reasons to use coaching and counseling as an organization development intervention technique EXCEPT

One of the four most common reasons for resisting change is the need for new opportunities.

The Department of Energy changed appliance regulations to require dishwashers to use no more than 3.1 gallons of water per load. Three years earlier, the appliance could use 6.5 gallons. This force for change affects the ______ environment.

After the federal government stepped in to keep some businesses from failing, new attention was focused on executive compensation. Politicians, tax payers and news media called for change. This is an example of an organization change attempt focused on influencing

During the Lewin model's second step in the change process

Hurricane Irene pummeled the pumpkin crop in the Northeast. Wholesalers reached out to growers in the Midwest and Canada when pumpkin prices in the Northeast more than doubled. Hurricane Irene created ____ change.

One of the more difficult forms of organization change to accomplish involves changes in ____________________.

Sponsors are entrepreneurs who develop new businesses in the context of large organizations.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 12: Managing Organization Change and Innovation

How do the reward system and organization culture affect innovation in organizations?

An intrapreneur is a top-level manager in a large organization who fights for the budget and uses the internal political system to ensure the success of an inventor's product.

Force-field analysis is a technique that helps managers overcome resistance to change.

Motorola determined it could better service its customers by implementing a quality initiative called Six Sigma. Its first step in this process would be to

IBM has an internal program called Master Inventor that provides great recognition and reward to potential entrepreneurs from any level of the organization who propose a new product idea. The Master Inventor program supports

New line-staff structure and authority distribution are forms of ____________________ change.

Many organizations have gone through massive and comprehensive change programs involving all aspects of organization design, technology, and people. These changes are ____________________.

Lewin's model has operational specificity.

As interesting as Lewin's model is, it unfortunately lacks ____________________ specificity.

Ingersoll-Rand Company learned that half of the people using wrenches on an auto assembly line were women, and it recognized a need for a wrench that would fit in a wide range of hand sizes. In terms of the innovation process, this is an example of innovation

eBay wanted to sell Skype. This represented an attempt to implement change through a change in structure and design.

All of the following are reasons to use coaching and counseling as an organization development intervention technique EXCEPT

One of the four most common reasons for resisting change is the need for new opportunities.

The Department of Energy changed appliance regulations to require dishwashers to use no more than 3.1 gallons of water per load. Three years earlier, the appliance could use 6.5 gallons. This force for change affects the ______ environment.

After the federal government stepped in to keep some businesses from failing, new attention was focused on executive compensation. Politicians, tax payers and news media called for change. This is an example of an organization change attempt focused on influencing

During the Lewin model's second step in the change process

Hurricane Irene pummeled the pumpkin crop in the Northeast. Wholesalers reached out to growers in the Midwest and Canada when pumpkin prices in the Northeast more than doubled. Hurricane Irene created ____ change.

One of the more difficult forms of organization change to accomplish involves changes in ____________________.

Sponsors are entrepreneurs who develop new businesses in the context of large organizations.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters