Exam 13: Conflict and Negotiation

The major behavioral tendency associated with the high versus middle versus low power relationship is suboptimization.

Which of the following is a negative consequence of conflict in an organization?

In the context of conflict management strategies, the _____ is founded on assumptions like the potential for win-win outcomes, honest communication, trust, openness to risk and vulnerability, and the notion that the whole may be greater than the sum of the parts.

Priya, a software developer at SkillThink, is instructed by her team leader to minimize interaction with other team members. However, her project manager says that interacting with other team members can provide new insights for her projects. In this scenario, Priya most likely experiences _____.

Differentiate between distributive bargaining and integrative negotiation as conflict management techniques.

Briefly explain the types of intrapersonal conflict.

_____ occurs when a person experiences conflict among the multiple roles in his or her life.

One of the causes of conflict related to an organization's structure is _____.

For integrative negotiation to be successful, parties involved in a conflict should:

Differentiate between functional and dysfunctional conflict.

An aggressive mechanism in which an individual directs his or her anger toward someone who is not the source of a conflict is called _____.

_____ is a compromise mechanism whereby an individual patterns his or her behavior after another's.

Explain how appealing to superordinate goal is an effective conflict management technique.

In the context of conflict management techniques, which of the following is true of character assassination?

Administrative orbiting and secrecy are very effective conflict reduction techniques.

Which of the following structural conflicts occurs when individuals do not have knowledge of another department's objectives?

In the context of conflict management strategies, differentiate between the competitive strategy and the cooperative strategy.

In the context of changing structure of an organization, a(n)_____ is a liaison between groups with very different interests.

Conflict that occurs between teams in an organization is known as _____.

_____ is a withdrawal mechanism for managing interpersonal conflict that provides an escape from the conflict through daydreaming.