Question 1

In the context of forms of interpersonal power, vital skills, abilities, and knowledge are passed on within an organization through _____.

Accepted Answer

A) reward power 
B) coercive power 
C) expert power 
D) referent power 
A) reward power 
B) coercive power 
C) expert power 
D) referent power C

Question 2

Explain Jay Conger's guidelines on how leaders can empower individuals in an organization.

Accepted Answer

Answers will vary. Conger offers some guidelines on how leaders can empower others in the organization. First, managers should express confidence in employees and set high performance expectations. Positive expectations can go a long way toward enabling good performance. Second, managers should create opportunities for employees to participate in decision making. This means participation in the forms of both voice and choice. One method for increasing participation is using self-managed teams. Third, managers should remove bureaucratic constraints that stifle autonomy. Often, companies have antiquated rules and policies that prevent employees from managing themselves. Fourth, managers should set inspirational or meaningful goals. When individuals feel they "own" a goal, they are more willing to take personal responsibility for it. Please see the section "Managing Political Behavior in Organizations" for more information.

Question 3

In the context of empowerment, which of the following best defines self-determination?

Accepted Answer

A) It is having control over the way one does work. 
B) It is the belief that one's job makes a difference within an organization. 
C) It is the belief that one has the ability to do a job well. 
D) It is a fit between work roles and employees' values and beliefs. 
A) It is having control over the way one does work. 
B) It is the belief that one's job makes a difference within an organization. 
C) It is the belief that one has the ability to do a job well. 
D) It is a fit between work roles and employees' values and beliefs. A

Question 4

Which of the following is a difference between power and authority?

Accepted Answer

A) Power is the ability to influence while authority is the right to influence another person. 
B) Power is based on interpersonal attraction while authority is based on mutual agreement. 
C) Power reflects arrogance while authority reflects confidence. 
D) Power involves threatening subordinates while authority involves recognizing subordinates' concerns. 
A) Power is the ability to influence while authority is the right to influence another person. 
B) Power is based on interpersonal attraction while authority is based on mutual agreement. 
C) Power reflects arrogance while authority reflects confidence. 
D) Power involves threatening subordinates while authority involves recognizing subordinates' concerns.

Question 5

There is evidence that men and women view politics and influence attempts in a similar way.

Accepted Answer

A) True 
 B)False

Question 6

According to Rosabeth Moss Kanter, which of the following behaviors is displayed by top executives as a symptom of powerlessness?

Accepted Answer

A) They tend to exceed budget limitations. 
B) They use dictatorial, top-down communication. 
C) They seek opinions from lower-level managers. 
D) They procure above-average raises for employees. 
A) They tend to exceed budget limitations. 
B) They use dictatorial, top-down communication. 
C) They seek opinions from lower-level managers. 
D) They procure above-average raises for employees.

Question 7

In the context of influence tactics, offering to do favors for someone in an effort to create a favorable impression is a(n)_____ tactic.

Accepted Answer

A) ingratiation 
B) exchange 
C) coalition 
D) consultation 
A) ingratiation 
B) exchange 
C) coalition 
D) consultation

Question 8

For expert power to work, _____.

Accepted Answer

A) an agent's knowledge must be relevant and useful to a target 
B) an agent must trust that the expertise given is accurate. 
C) both an agent and a target must agree that they have the right to influence each other 
D) an agent's perception of a target as an expert is crucial 
A) an agent's knowledge must be relevant and useful to a target 
B) an agent must trust that the expertise given is accurate. 
C) both an agent and a target must agree that they have the right to influence each other 
D) an agent's perception of a target as an expert is crucial

Question 9

Which of the following statements is true of information power?

Accepted Answer

A) It has the strongest relationship with performance and satisfaction. 
B) It is based on an agent's ability to control rewards that a target wants. 
C) It can flow upward from subordinates to managers as well as downward from managers to subordinates. 
D) It is based on an agent's ability to cause a target to have an unpleasant experience. 
A) It has the strongest relationship with performance and satisfaction. 
B) It is based on an agent's ability to control rewards that a target wants. 
C) It can flow upward from subordinates to managers as well as downward from managers to subordinates. 
D) It is based on an agent's ability to cause a target to have an unpleasant experience.

Question 10

_____ refers to actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal goals.

Accepted Answer

A) Principled dissent 
B) External attribution 
C) Political behavior 
D) Distributive justice 
A) Principled dissent 
B) External attribution 
C) Political behavior 
D) Distributive justice

Question 11

In the context of influence tactics, _____ is used most often to get support from peers and superiors to change company policy.

Accepted Answer

A) rational persuasion 
B) consultation 
C) inspirational appeal 
D) pressure 
A) rational persuasion 
B) consultation 
C) inspirational appeal 
D) pressure

Question 12

Describe Michael Korda's tangible symbols of power.

Accepted Answer

Answers will vary. Michael Korda offers

Question 13

To use reward power effectively, employees must believe that a manager has the right to tell them what to do.

Accepted Answer

A) True 
 B)False

Question 14

In the context of using power ethically, managers should _____ for the ethical use of referent power.

Accepted Answer

A) select subordinates different from oneself 
B) treat subordinates fairly 
C) offer rewards desired by subordinates 
D) punish subordinates in public 
A) select subordinates different from oneself 
B) treat subordinates fairly 
C) offer rewards desired by subordinates 
D) punish subordinates in public

Question 15

A guideline for the ethical use of legitimate power is that managers should give clear instructions and follow up with employees to verify understanding.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following influence tactics is often used on bosses to get them to evaluate employees more favorably?

Accepted Answer

A) Inspirational appeal 
B) Ingratiation 
C) Rational persuasion 
D) Pressure 
A) Inspirational appeal 
B) Ingratiation 
C) Rational persuasion 
D) Pressure

Question 17

People who use referent power well are most often individualistic and respected by their targets.

Accepted Answer

A) True 
 B)False

Question 18

In the context of interpersonal forms of power, charismatic individuals are often thought to have _____.

Accepted Answer

A) reward power 
B) coercive power 
C) referent power 
D) expert power 
A) reward power 
B) coercive power 
C) referent power 
D) expert power

Question 19

_____ is the process of affecting the thoughts, behavior, or feelings of another person.

Accepted Answer

A) Attrition 
B) Submission 
C) Domination 
D) Influence 
A) Attrition 
B) Submission 
C) Domination 
D) Influence

Question 20

In the context of power, the person using the power is known as the _____.

Accepted Answer

A) agent 
B) target 
C) source 
D) subject 
A) agent 
B) target 
C) source 
D) subject

In the context of forms of interpersonal power, vital skills, abilities, and knowledge are passed on within an organization through _____.

Explain Jay Conger's guidelines on how leaders can empower individuals in an organization.

In the context of empowerment, which of the following best defines self-determination?

Which of the following is a difference between power and authority?

There is evidence that men and women view politics and influence attempts in a similar way.

According to Rosabeth Moss Kanter, which of the following behaviors is displayed by top executives as a symptom of powerlessness?

In the context of influence tactics, offering to do favors for someone in an effort to create a favorable impression is a(n)_____ tactic.

For expert power to work, _____.

Which of the following statements is true of information power?

_____ refers to actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal goals.

In the context of influence tactics, _____ is used most often to get support from peers and superiors to change company policy.

Describe Michael Korda's tangible symbols of power.

To use reward power effectively, employees must believe that a manager has the right to tell them what to do.

In the context of using power ethically, managers should _____ for the ethical use of referent power.

A guideline for the ethical use of legitimate power is that managers should give clear instructions and follow up with employees to verify understanding.

Which of the following influence tactics is often used on bosses to get them to evaluate employees more favorably?

People who use referent power well are most often individualistic and respected by their targets.

In the context of interpersonal forms of power, charismatic individuals are often thought to have _____.

_____ is the process of affecting the thoughts, behavior, or feelings of another person.

In the context of power, the person using the power is known as the _____.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 11: Power and Political Behavior

In the context of forms of interpersonal power, vital skills, abilities, and knowledge are passed on within an organization through _____.

Explain Jay Conger's guidelines on how leaders can empower individuals in an organization.

In the context of empowerment, which of the following best defines self-determination?

Which of the following is a difference between power and authority?

There is evidence that men and women view politics and influence attempts in a similar way.

According to Rosabeth Moss Kanter, which of the following behaviors is displayed by top executives as a symptom of powerlessness?

In the context of influence tactics, offering to do favors for someone in an effort to create a favorable impression is a(n)_____ tactic.

For expert power to work, _____.

Which of the following statements is true of information power?

_____ refers to actions not officially sanctioned by an organization that are taken to influence others in order to meet one's personal goals.

In the context of influence tactics, _____ is used most often to get support from peers and superiors to change company policy.

Describe Michael Korda's tangible symbols of power.

To use reward power effectively, employees must believe that a manager has the right to tell them what to do.

In the context of using power ethically, managers should _____ for the ethical use of referent power.

A guideline for the ethical use of legitimate power is that managers should give clear instructions and follow up with employees to verify understanding.

Which of the following influence tactics is often used on bosses to get them to evaluate employees more favorably?

People who use referent power well are most often individualistic and respected by their targets.

In the context of interpersonal forms of power, charismatic individuals are often thought to have _____.

_____ is the process of affecting the thoughts, behavior, or feelings of another person.

In the context of power, the person using the power is known as the _____.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters