Question 1

Which of the following helps a work group gain control over a strategic contingency within an organization?

Accepted Answer

A) Ability to seek guidance from other groups 
B) Upward flow of information from subordinates to managers 
C) Low degree of centrality within the organization 
D) Ability to perform a function that is indispensable to the organization 
A) Ability to seek guidance from other groups 
B) Upward flow of information from subordinates to managers 
C) Low degree of centrality within the organization 
D) Ability to perform a function that is indispensable to the organization

Question 2

Which of the following statements is true of reward power?

Accepted Answer

A) It is effective as long as managers do not explicitly make a clear connection between behaviors and rewards. 
B) It is an elusive power that is based on interpersonal attraction. 
C) It can lead to better performance, but only as long as an employee sees a clear and strong link between performance and rewards. 
D) It is based on a manager's ability to cause the employees to have unpleasant experiences. 
A) It is effective as long as managers do not explicitly make a clear connection between behaviors and rewards. 
B) It is an elusive power that is based on interpersonal attraction. 
C) It can lead to better performance, but only as long as an employee sees a clear and strong link between performance and rewards. 
D) It is based on a manager's ability to cause the employees to have unpleasant experiences.

Question 3

Managers can prevent negative consequences of political behavior by:

Accepted Answer

A) maintaining secrecy about decision-making practices. 
B) minimizing employee interaction within organizations. 
C) creating an atmosphere of open communication within organizations. 
D) setting clear expectations about performance and rewards. 
A) maintaining secrecy about decision-making practices. 
B) minimizing employee interaction within organizations. 
C) creating an atmosphere of open communication within organizations. 
D) setting clear expectations about performance and rewards.

Question 4

In the context of empowerment, _____ consists of the tasks and procedures necessary for doing a particular job.

Accepted Answer

A) job content 
B) competence 
C) job context 
D) meaning 
A) job content 
B) competence 
C) job context 
D) meaning

Question 5

Which of the following is true of Rosabeth Moss Kanter's symbols of power?

Accepted Answer

A) They are useful in coercing employees to do a task. 
B) They are useful in helping people in trouble. 
C) They are useful in budget cutting. 
D) They are useful in exercising authority over employees. 
A) They are useful in coercing employees to do a task. 
B) They are useful in helping people in trouble. 
C) They are useful in budget cutting. 
D) They are useful in exercising authority over employees.

Question 6

Describe the four key dimensions of political skill in organizations.

Accepted Answer

Answers will vary. Political skill is ma

Question 7

Managers who use coercive power are most likely to:

Accepted Answer

A) offer reward on completion of work. 
B) assign work based on mutual agreement with employees. 
C) verbally abuse employees or withhold support from them. 
D) find a solution to his or her employees' problems. 
A) offer reward on completion of work. 
B) assign work based on mutual agreement with employees. 
C) verbally abuse employees or withhold support from them. 
D) find a solution to his or her employees' problems.

Question 8

Explain the criterion of utilitarian outcome to determine whether power-related behavior is ethical.

Accepted Answer

Answers will vary. To meet the criterion

Question 9

In the context of positive versus negative power, which of the following is true of dissenters?

Accepted Answer

A) They can serve as checks on employees voicing issues within an organization. 
B) They can prevent the exposure of any wrongdoings within an organization. 
C) They can influence employees in favor of organizational goals. 
D) They can create a climate conducive to the ethical use of power within an organization. 
A) They can serve as checks on employees voicing issues within an organization. 
B) They can prevent the exposure of any wrongdoings within an organization. 
C) They can influence employees in favor of organizational goals. 
D) They can create a climate conducive to the ethical use of power within an organization.

Question 10

Which of the following is a guideline for managers for the ethical use of legitimate power?

Accepted Answer

A) They should select subordinates similar to oneself. 
B) They should make sure that information flows downward in an organization. 
C) They should exercise power consistently. 
D) They should engage in role modeling. 
A) They should select subordinates similar to oneself. 
B) They should make sure that information flows downward in an organization. 
C) They should exercise power consistently. 
D) They should engage in role modeling.

Question 11

According to Rosabeth Moss Kanter, which of the following is a characteristic of powerful people in organizations?

Accepted Answer

A) They do not try to intercede for someone in trouble. 
B) They do not exceed budget limitations. 
C) They seek advice solely from higher-level managers. 
D) They procure above-average raises for employees. 
A) They do not try to intercede for someone in trouble. 
B) They do not exceed budget limitations. 
C) They seek advice solely from higher-level managers. 
D) They procure above-average raises for employees.

Question 12

In the context of influence tactics, _____ is particularly effective for gaining support and resources for a new project.

Accepted Answer

A) consultation 
B) rational persuasion 
C) pressure 
D) principled dissent 
A) consultation 
B) rational persuasion 
C) pressure 
D) principled dissent

Question 13

Sean works as a manager at Furkeys. He threatens Will, one of the employees at Furkeys, with a decrement in salary if Will fails to complete his newly assigned project within a month. In this scenario, Sean is using his coercive power on Will.

Accepted Answer

A) True 
 B)False

Question 14

Reward power leads to better performance as long as an employee sees a clear and strong link between performance and rewards.

Accepted Answer

A) True 
 B)False

Question 15

According to McClelland, people who approach relationships with an exchange orientation often use _____ to ensure that they get at least their fair share-and often more-in the relationship.

Accepted Answer

A) personal power 
B) social power 
C) legitimate power 
D) expert power 
A) personal power 
B) social power 
C) legitimate power 
D) expert power

Question 16

In the context of political behavior in organizations, describe influence and identify the eight basic types of influence tactics.

Accepted Answer

Answers will vary. Influence is the proc

Question 17

Referent power is an elusive power that is based on _____.

Accepted Answer

A) interpersonal attraction between an agent and a target 
B) mutual agreement between an agent and a target 
C) authority of an agent 
D) persuasion capabilities of a target 
A) interpersonal attraction between an agent and a target 
B) mutual agreement between an agent and a target 
C) authority of an agent 
D) persuasion capabilities of a target

Question 18

In the context of influence tactics, flattery, opinion conformity, and subservient behavior are examples of _____.

Accepted Answer

A) ingratiation 
B) exchange 
C) rational persuasion 
D) inspirational appeals 
A) ingratiation 
B) exchange 
C) rational persuasion 
D) inspirational appeals

Question 19

If a manager makes a request to his or her employee and the employee thinks that the manager has no right to make that request, then the request falls outside the employee's:

Accepted Answer

A) zone of tolerance. 
B) zone of indifference. 
C) zone of influence. 
D) zone of reference. 
A) zone of tolerance. 
B) zone of indifference. 
C) zone of influence. 
D) zone of reference.

Question 20

In _____, individuals use influence tactics to control others' opinions of them.

Accepted Answer

A) impression management 
B) behavioral management 
C) conflict management 
D) resource management 
A) impression management 
B) behavioral management 
C) conflict management 
D) resource management

Which of the following helps a work group gain control over a strategic contingency within an organization?

Which of the following statements is true of reward power?

Managers can prevent negative consequences of political behavior by:

In the context of empowerment, _____ consists of the tasks and procedures necessary for doing a particular job.

Which of the following is true of Rosabeth Moss Kanter's symbols of power?

Describe the four key dimensions of political skill in organizations.

Managers who use coercive power are most likely to:

Explain the criterion of utilitarian outcome to determine whether power-related behavior is ethical.

In the context of positive versus negative power, which of the following is true of dissenters?

Which of the following is a guideline for managers for the ethical use of legitimate power?

According to Rosabeth Moss Kanter, which of the following is a characteristic of powerful people in organizations?

In the context of influence tactics, _____ is particularly effective for gaining support and resources for a new project.

Sean works as a manager at Furkeys. He threatens Will, one of the employees at Furkeys, with a decrement in salary if Will fails to complete his newly assigned project within a month. In this scenario, Sean is using his coercive power on Will.

Reward power leads to better performance as long as an employee sees a clear and strong link between performance and rewards.

According to McClelland, people who approach relationships with an exchange orientation often use _____ to ensure that they get at least their fair share-and often more-in the relationship.

In the context of political behavior in organizations, describe influence and identify the eight basic types of influence tactics.

Referent power is an elusive power that is based on _____.

In the context of influence tactics, flattery, opinion conformity, and subservient behavior are examples of _____.

If a manager makes a request to his or her employee and the employee thinks that the manager has no right to make that request, then the request falls outside the employee's:

In _____, individuals use influence tactics to control others' opinions of them.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 11: Power and Political Behavior

Which of the following helps a work group gain control over a strategic contingency within an organization?

Which of the following statements is true of reward power?

Managers can prevent negative consequences of political behavior by:

In the context of empowerment, _____ consists of the tasks and procedures necessary for doing a particular job.

Which of the following is true of Rosabeth Moss Kanter's symbols of power?

Describe the four key dimensions of political skill in organizations.

Managers who use coercive power are most likely to:

Explain the criterion of utilitarian outcome to determine whether power-related behavior is ethical.

In the context of positive versus negative power, which of the following is true of dissenters?

Which of the following is a guideline for managers for the ethical use of legitimate power?

According to Rosabeth Moss Kanter, which of the following is a characteristic of powerful people in organizations?

In the context of influence tactics, _____ is particularly effective for gaining support and resources for a new project.

Sean works as a manager at Furkeys. He threatens Will, one of the employees at Furkeys, with a decrement in salary if Will fails to complete his newly assigned project within a month. In this scenario, Sean is using his coercive power on Will.

Reward power leads to better performance as long as an employee sees a clear and strong link between performance and rewards.

According to McClelland, people who approach relationships with an exchange orientation often use _____ to ensure that they get at least their fair share-and often more-in the relationship.

In the context of political behavior in organizations, describe influence and identify the eight basic types of influence tactics.

Referent power is an elusive power that is based on _____.

In the context of influence tactics, flattery, opinion conformity, and subservient behavior are examples of _____.

If a manager makes a request to his or her employee and the employee thinks that the manager has no right to make that request, then the request falls outside the employee's:

In _____, individuals use influence tactics to control others' opinions of them.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters