Exam 1: Careers in the Automotive Industry

ASE certified technicians must be retested every _____ years to remain certified.

Before taking the ASE L1 test, the technician must pass the Electricity and Engine Performance tests.

The costs of preventive maintenance performed on a leased vehicle are paid by the automobile dealer.

Currently there is a great shortage of qualified automotive technicians.

Electronic components have no moving parts.

Name an example of a franchise repair shop.

The BMW Step Program is an example of a(n)______.

Modern, clean burning, and highly efficient diesel engines use computer controls.

What are the two warranties mandated by the federal government?

Two technicians are discussing career opportunities. Technician A says working at a dealership helps one to develop into a well-rounded technician. Technician B says working at a dealership provides excellent opportunities for ongoing training. Who is correct?

The ____________________ helps technicians with more difficult tasks and serves as the quality-control expert.

Describe cooperative education.

Identify five different types of businesses that hire service technicians.

Technician A says that after an individual passes a particular ASE certification exam, that person is certified in that test area. Technician B says all the questions on an ASE certification exam are multiple choice type questions. Who is correct?

In a large dealership, the service director oversees the operation of ______.

To be successful, a parts counter person must possess all the following skills EXCEPT:

Writing accurate repair estimates is a responsibility of the ____________________.

What is ASE?

Most shops use ____________________ to generate repair orders and estimates and to schedule the shop's workload.

Often, according to terms of the warranty, the owner of a new car must pay a deductible charge. The manufacturer pays for all repairs over the deductible amount.