Question 1

A company that uses a just-in-time production method produces its products just-in-time to deliver them to customers.

Accepted Answer

A) True 
 B)False

Question 2

A printing company would use the mass production (make-to-stock) production method.

Accepted Answer

A) True 
 B)False

Question 3

You work on Just Born's production line decorating Peeps.Arranging work in this way, by function, creates the following problems with one exception:

Accepted Answer

A) workers can get bored. 
B) time required to train workers on several jobs can be extensive. 
C) production lines can backup and slow down production. 
D) inventories can build up. 
A) workers can get bored. 
B) time required to train workers on several jobs can be extensive. 
C) production lines can backup and slow down production. 
D) inventories can build up.

Question 4

A _____ chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.

Accepted Answer

A) flow 
B) production 
C) Gantt 
D) PERT 
A) flow 
B) production 
C) Gantt 
D) PERT

Question 5

In many companies, employees who perform similar jobs work as teams sometimes called "quality circles."

Accepted Answer

A) True 
 B)False

Question 6

What does CAD (computer-aided design) software do and how does it improve a design process?

Accepted Answer

Computer-aided design (CAD) so

Question 7

In choosing a location for its manufacturing facilities, operations managers often choose to locate their plant close to suppliers.

Accepted Answer

A) True 
 B)False

Question 8

An electronic data interchange (EDI) system is used to monitor inventory levels.

Accepted Answer

A) True 
 B)False

Question 9

The _____ manager is responsible for determining a vendor's reputation.

Accepted Answer

A) operations 
B) materials 
C) components 
D) purchasing 
A) operations 
B) materials 
C) components 
D) purchasing

Question 10

A Computer-Aided Manufacturing (CAM) system can be used to create models representing the design of a product.

Accepted Answer

A) True 
 B)False

Question 11

All of the following are daily activities involved in the process of materials management _____.

Accepted Answer

A) purchasing 
B) inventory control 
C) work scheduling 
D) goods production 
A) purchasing 
B) inventory control 
C) work scheduling 
D) goods production

Question 12

Location and site selection is less important to a service provider like Quality Checked than to a goods producer or seller.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following approaches is used by companies to minimize the cost of new products?

Accepted Answer

A) Use as few parts as possible 
B) simplify components 
C) relinquish control over the quality of all components 
D) build prototypes before moving into the production stage 
A) Use as few parts as possible 
B) simplify components 
C) relinquish control over the quality of all components 
D) build prototypes before moving into the production stage

Question 14

Managers focus on all of the following as quality assurance principles _____.

Accepted Answer

A) customer satisfaction 
B) employee involvement 
C) optimal enhancement 
D) continuous improvement 
A) customer satisfaction 
B) employee involvement 
C) optimal enhancement 
D) continuous improvement

Question 15

_____ is a software package used to design product components.

Accepted Answer

A) Computer-aided manufacturing (CAM) 
B) CAD / CAM 
C) Computer-aided design 
D) CAD MRP 
A) Computer-aided manufacturing (CAM) 
B) CAD / CAM 
C) Computer-aided design 
D) CAD MRP

Question 16

In a make-to-order production strategy, goods are customized to meet the needs of the buyers who ordered them.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following companies does not devote at least a portion of its operations to mass customization?

Accepted Answer

A) Nike 
B) Levi 
C) Oakley 
D) Colgate Palmolive 
A) Nike 
B) Levi 
C) Oakley 
D) Colgate Palmolive

Question 18

In the business sense, what is quality?

Accepted Answer

According the American Society for Quali

Question 19

Both product and process layouts arrange work by _____.

Accepted Answer

A) capacity 
B) function 
C) strategy 
D) orders 
A) capacity 
B) function 
C) strategy 
D) orders

Question 20

Material costs often make up ____ of total manufacturing costs.

Accepted Answer

A) 25% 
B) 75% 
C) 50% 
D) 10% 
A) 25% 
B) 75% 
C) 50% 
D) 10%

A company that uses a just-in-time production method produces its products just-in-time to deliver them to customers.

A printing company would use the mass production (make-to-stock) production method.

You work on Just Born's production line decorating Peeps.Arranging work in this way, by function, creates the following problems with one exception:

A _____ chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.

In many companies, employees who perform similar jobs work as teams sometimes called "quality circles."

What does CAD (computer-aided design) software do and how does it improve a design process?

In choosing a location for its manufacturing facilities, operations managers often choose to locate their plant close to suppliers.

An electronic data interchange (EDI) system is used to monitor inventory levels.

The _____ manager is responsible for determining a vendor's reputation.

A Computer-Aided Manufacturing (CAM) system can be used to create models representing the design of a product.

All of the following are daily activities involved in the process of materials management _____.

Location and site selection is less important to a service provider like Quality Checked than to a goods producer or seller.

Which of the following approaches is used by companies to minimize the cost of new products?

Managers focus on all of the following as quality assurance principles _____.

_____ is a software package used to design product components.

In a make-to-order production strategy, goods are customized to meet the needs of the buyers who ordered them.

Which of the following companies does not devote at least a portion of its operations to mass customization?

In the business sense, what is quality?

Both product and process layouts arrange work by _____.

Material costs often make up ____ of total manufacturing costs.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Teamwork and Communications

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters

Exam 8: Operations Management in Manufacturing and Service Industries

A company that uses a just-in-time production method produces its products just-in-time to deliver them to customers.

A printing company would use the mass production (make-to-stock) production method.

You work on Just Born's production line decorating Peeps.Arranging work in this way, by function, creates the following problems with one exception:

A _____ chart is an easy-to-use graphical tool that helps operations managers determine the status of projects.

In many companies, employees who perform similar jobs work as teams sometimes called "quality circles."

What does CAD (computer-aided design) software do and how does it improve a design process?

In choosing a location for its manufacturing facilities, operations managers often choose to locate their plant close to suppliers.

An electronic data interchange (EDI) system is used to monitor inventory levels.

The _____ manager is responsible for determining a vendor's reputation.

A Computer-Aided Manufacturing (CAM) system can be used to create models representing the design of a product.

All of the following are daily activities involved in the process of materials management _____.

Location and site selection is less important to a service provider like Quality Checked than to a goods producer or seller.

Which of the following approaches is used by companies to minimize the cost of new products?

Managers focus on all of the following as quality assurance principles _____.

_____ is a software package used to design product components.

In a make-to-order production strategy, goods are customized to meet the needs of the buyers who ordered them.

Which of the following companies does not devote at least a portion of its operations to mass customization?

In the business sense, what is quality?

Both product and process layouts arrange work by _____.

Material costs often make up ____ of total manufacturing costs.

The Foundations of Business

Entrepreneurship

Selecting a Form of Business Ownership

Business Ethics and Social Responsibility

Managing for Business Success

Recruiting, Motivating, and Keeping Quality Employees

Product Design and Development

Business in a Global Environment

Marketing: Providing Value to Customers

Operating in a Digital Marketing and Social Networking

The Role of Accounting in Business

Managing Financial Resources

Teamwork and Communications

Personal Finances

Managing Information and Technology

The Legal and Regulatory Environment of Business

Filters