Exam 5: Leadership Mind and Heart

Fear-based motivation makes an employee feel valued as a person.

How can leaders expand the capacities of their minds and hearts through development and practice ?

An important element of systems thinking is to discern circles of causality.

What are the basic assumptions behind systems thinking ?

Assumptions are:

Getting others to shift their mental models is:

Leaders cannot change their assumptions.

Personal vision, facing reality, and holding creative tension are the components of:

The eight families of emotion refers to:

Self-awareness refers to:

____________________ is a person's abilities to perceive, identify, understand, and successfully manage emotions in self and others.

____________________ is the process of continuously reevaluating previously learned ways of doing things in the context of evolving information and shifting circumstances.

A key component of leadership is:

The leader's mind can be developed beyond the nonleader's in critical areas:

Self-management, the second key component, includes the ability to control disruptive, unproductive, or harmful emotions and desires.

Fear in the workplace results in all EXCEPT:

Mindful leaders:

The ability to control disruptive or harmful emotions is:

Assumptions can be dangerous because:

According to the author, ____________________ can prevent people from doing their best, from taking risks, and challenging and changing the status quo.