Exam 14: Shaping Culture and Values
Exam 1: What Does It Mean to Be a Leader63 Questions
Exam 2: Traits, Behaviors, and Relationships63 Questions
Exam 3: contingency Approaches to Leadership63 Questions
Exam 4: the Leader as an Individual63 Questions
Exam 5: Leadership Mind and Heart64 Questions
Exam 6: Courage and Moral Leadership63 Questions
Exam 7: followership63 Questions
Exam 8: motivation and Empowerment64 Questions
Exam 9: Leadership Communication63 Questions
Exam 10: Leading Teams63 Questions
Exam 11: Developing Leadership Diversity63 Questions
Exam 12: Leadership Power and Influence63 Questions
Exam 13: Creating Vision and Strategic Direction63 Questions
Exam 14: Shaping Culture and Values63 Questions
Exam 15: Leading Change63 Questions
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____________________ is the set of key values, assumptions, understandings, and norms that is shared by members of an organization and taught to new members as correct.
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(Short Answer)
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Correct Answer:
Culture
In considering what values are important for the organization, leaders consider:
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(Multiple Choice)
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Correct Answer:
A
Why are selection and socialization important in shaping culture?
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(Essay)
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Correct Answer:
Selection and socialization of new employees helps maintain specific cultural values.Through training,new recruits hear about a company's values and purpose.Companies with strong,healthy cultures,such as Southwest Airlines,have careful and rigorous hiring practices.Southwest looks for a sense of humor,and only those who fit the culture are hired.
According to the Model of Spiritual Leadership, spiritual leaders start by:
(Multiple Choice)
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A culture gap is the difference between desired and actual values and behavior.
(True/False)
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____________refers to the degree of agreement among employees about the importance of specific values and ways of doing things.
(Multiple Choice)
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____________________ refers to the difference between desired and actual values and behaviors.
(Short Answer)
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J. C. Penney is selling its art collection and putting up photos of employees to recognize the worth of front-line employees. This is an example of a:
(Multiple Choice)
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The spiritual leader addresses followers' higher order needs for membership and self-actualization.
(True/False)
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________________ is the display of values, attitudes, and behaviors necessary to intrinsically motivate oneself and others toward a sense of spiritual expression through calling and membership.
(Multiple Choice)
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Encouraging lower-level managers to take time off did no good until top leaders took time off. This example shows that leaders:
(Multiple Choice)
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Leaders at Baxter International Inc. yanked a product from the market when several people died after undergoing dialysis using a Baxter filter. This is an example of:
(Multiple Choice)
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____________________ is the code of moral principles and values that governs the behavior of a person or group with respect to what is right and wrong.
(Short Answer)
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____________________ refers to the degree of agreement among employees about the importance of specific values and ways of doing things.
(Short Answer)
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A strong culture that does not encourage adaptation can be more damaging to an organization than a weak culture.
(True/False)
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____ is the process by which a person learns the values, norms, perspectives, and expected behaviors to participate in an organization.
(Multiple Choice)
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