Exam 5: Leadership Mind and Heart

Emotional contagion means that leaders who are able to maintain balance and motivation positive role models to help motivate and inspire those around them. Discuss and give examples.

____________________ is the ability to see the synergy of the whole rather than separate elements of a system and to learn to reinforce whole system patterns.

____________________ is motivation based on feeling valued in the job.

____________________ means questioning assumptions and interpreting data and events according to one's own beliefs, ideas, and thinking, not according to pre-established rules, routines, or categories defined by others.

Organizational awareness refers to all EXCEPT:

Leaders have many mental models that tend to govern how they interpret experiences and how they act in response to people and situations.

The components of emotional intelligence include ____________________, self-awareness, self-management, and social awareness.

Open-mindedness means:

How can love be used positively in the workplace?

In the workplace, love:

What is the result of fear in the workplace?

Emotional intelligence is related to effective leadership because:

What are mental models? What is their importance?

Mindfulness can be defined as questioning assumptions and interpreting data according to one's own beliefs, ideas, and thinking.

Capacity is:

Describe the Pike Syndrome. How does this pertain to leadership?

Mental models are theories people hold about specific systems in the world and their expected behavior.

Fear-driven indicators do NOT include:

Although leaders have to attend to organizational issues such as production schedules, structure, finances, costs, and profits, they also tend to_______ issues.

Simple steps to enhance emotional intelligence include all EXCEPT: