Question 1

Cohesiveness refers to the extent to which members of a team are experiencing job satisfaction.

Accepted Answer

A) True 
 B)False

Question 2

Spencer's Autotech Inc. is a car repair company. It maintains an employee involvement group to track the company's goals and performance metrics. This team would most likely:

Accepted Answer

A) control and change the design of the teams themselves. 
B) provide advice to management concerning areas that needed change. 
C) solve problems related to marketing and manufacturing issues. 
D) control all of the major production tasks at Spencer's Autotech. 
E) manage and control the acquisition of materials. 
A) control and change the design of the teams themselves. 
B) provide advice to management concerning areas that needed change. 
C) solve problems related to marketing and manufacturing issues. 
D) control all of the major production tasks at Spencer's Autotech. 
E) manage and control the acquisition of materials.

Question 3

The three significant disadvantages that teams and teamwork are prone to are initially high turnover, social loafing, and legal risk.

Accepted Answer

A) True 
 B)False

Question 4

A local hospital ran into a funding problem when it tried to build a new state-of-the-art pediatric unit. The hospital management asked a group of physicians, hospital volunteers, and administrative staff to develop and implement a plan to raise the necessary money. This group of people with complementary skills formed a(n) _____.

Accepted Answer

A) ​functional department 
B) autonomous unit 
C) work team 
D) crowd 
E) skilled group 
A) ​functional department 
B) autonomous unit 
C) work team 
D) crowd 
E) skilled group

Question 5

A(n) _____ is defined as a group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service.

Accepted Answer

A) employee involvement team 
B) traditional work group 
C) self­designing team 
D) semi­autonomous work group 
E) conventional work team 
A) employee involvement team 
B) traditional work group 
C) self­designing team 
D) semi­autonomous work group 
E) conventional work team

Question 6

What are virtual teams? Discuss the advantages of using virtual teams.

Accepted Answer

Virtual teams are groups of geographical

Question 7

Cognitive conflict is strongly associated with improvements in team performance, and affective conflict is strongly associated with decreases in team performance.

Accepted Answer

A) True 
 B)False

Question 8

Identify the three special kinds of teams that can't be easily categorized in terms of autonomy. For each of these teams, identify the probability that it would be formed on a temporary or permanent basis.

Accepted Answer

These special kinds of teams are cross­f

Question 9

Which of the following statements is true of virtual teams?

Accepted Answer

A) They are also called illusionary focus groups. 
B) They are often temporary teams that are set up to accomplish a specific task. 
C) They are required to send all the group communication through a senior manager who acts as a filter. 
D) They are always self­managing teams. 
E) They regularly meet face­to­face in informal group meetings. 
A) They are also called illusionary focus groups. 
B) They are often temporary teams that are set up to accomplish a specific task. 
C) They are required to send all the group communication through a senior manager who acts as a filter. 
D) They are always self­managing teams. 
E) They regularly meet face­to­face in informal group meetings.

Question 10

List the five types of teams on the team autonomy continuum. What is each team's highest level of responsibility (i.e., the highest level of task that they have independent control over)?

Accepted Answer

Autonomy is the key dimension that makes

Question 11

Identify the correct statement about team conflicts.

Accepted Answer

A) Affective conflict is characterized by a willingness to examine, compare, and reconcile differences to produce the best possible solution. 
B) Cognitive conflict undermines team performance by preventing teams from engaging in the kinds of activities that are critical to team effectiveness. 
C) Managers who participate on teams that experienced affective conflict usually describe their teammates as manipulative, secretive, burned out, and political. 
D) Affective conflict is beneficial to a group while cognitive conflict undermines group performance. 
E) ​Affective conflict occurs when team members disagree because their different experiences and expertise lead them to different views of the problem and solutions.​ 
A) Affective conflict is characterized by a willingness to examine, compare, and reconcile differences to produce the best possible solution. 
B) Cognitive conflict undermines team performance by preventing teams from engaging in the kinds of activities that are critical to team effectiveness. 
C) Managers who participate on teams that experienced affective conflict usually describe their teammates as manipulative, secretive, burned out, and political. 
D) Affective conflict is beneficial to a group while cognitive conflict undermines group performance. 
E) ​Affective conflict occurs when team members disagree because their different experiences and expertise lead them to different views of the problem and solutions.​

Question 12

Self-designing teams have all the characteristics of self-managing teams, but they can also control and change the design of the teams themselves, the tasks they do and how they do them, and who belongs to the teams.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements about team training is true?

Accepted Answer

A) Organizations often overestimate the amount of training required to make teams effective. 
B) Cross­training is less appropriate for teams of highly skilled workers. 
C) The most common type of training provided is training in technical skills. 
D) Team leaders typically do not require training. 
E) The most common type of training provided is training in conceptual skills. 
A) Organizations often overestimate the amount of training required to make teams effective. 
B) Cross­training is less appropriate for teams of highly skilled workers. 
C) The most common type of training provided is training in technical skills. 
D) Team leaders typically do not require training. 
E) The most common type of training provided is training in conceptual skills.

Question 14

Teams are typically required when:

Accepted Answer

A) tasks are simple. 
B) tasks require multiple perspectives. 
C) rewards are provided for individual efforts. 
D) an organization has very limited resources. 
E) no clear, engaging purpose is discernible. 
A) tasks are simple. 
B) tasks require multiple perspectives. 
C) rewards are provided for individual efforts. 
D) an organization has very limited resources. 
E) no clear, engaging purpose is discernible.

Question 15

Jessica works in the Human Resources department of a social media organization. The organization is currently hiring a team of designers to revamp its current interface. Which of the following factors would best help Jessica in selecting the right team?

Accepted Answer

A) Team diversity 
B) Team synergy 
C) Team level 
D) Team conformity 
E) Team performance 
A) Team diversity 
B) Team synergy 
C) Team level 
D) Team conformity 
E) Team performance

Question 16

Once teams have made it to the performing stage, they no longer need fear a decline in performance.

Accepted Answer

A) True 
 B)False

Question 17

Briefly identify the advantages and disadvantages of using teams. Describe a situation in which you or someone you know worked in a team setting. Be sure to specify which of the general advantages and/or disadvantages of using teams were manifest in that situation.

Accepted Answer

There are four advantages to using teams

Question 18

Companies are making greater use of teams because teams have been shown to increase (1) customer satisfaction, (2) product and service quality, (3) speed and efficiency in product development, and (4) employee job satisfaction.

Accepted Answer

A) True 
 B)False

Cohesiveness refers to the extent to which members of a team are experiencing job satisfaction.

Spencer's Autotech Inc. is a car repair company. It maintains an employee involvement group to track the company's goals and performance metrics. This team would most likely:

The three significant disadvantages that teams and teamwork are prone to are initially high turnover, social loafing, and legal risk.

A(n) _____ is defined as a group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service.

What are virtual teams? Discuss the advantages of using virtual teams.

Cognitive conflict is strongly associated with improvements in team performance, and affective conflict is strongly associated with decreases in team performance.

Identify the three special kinds of teams that can't be easily categorized in terms of autonomy. For each of these teams, identify the probability that it would be formed on a temporary or permanent basis.

Which of the following statements is true of virtual teams?

List the five types of teams on the team autonomy continuum. What is each team's highest level of responsibility (i.e., the highest level of task that they have independent control over)?

Identify the correct statement about team conflicts.

Self-designing teams have all the characteristics of self-managing teams, but they can also control and change the design of the teams themselves, the tasks they do and how they do them, and who belongs to the teams.

Which of the following statements about team training is true?

Teams are typically required when:

Jessica works in the Human Resources department of a social media organization. The organization is currently hiring a team of designers to revamp its current interface. Which of the following factors would best help Jessica in selecting the right team?

Once teams have made it to the performing stage, they no longer need fear a decline in performance.

Briefly identify the advantages and disadvantages of using teams. Describe a situation in which you or someone you know worked in a team setting. Be sure to specify which of the general advantages and/or disadvantages of using teams were manifest in that situation.

Companies are making greater use of teams because teams have been shown to increase (1) customer satisfaction, (2) product and service quality, (3) speed and efficiency in product development, and (4) employee job satisfaction.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

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Exam 10: Managing Teams

Cohesiveness refers to the extent to which members of a team are experiencing job satisfaction.

Spencer's Autotech Inc. is a car repair company. It maintains an employee involvement group to track the company's goals and performance metrics. This team would most likely:

The three significant disadvantages that teams and teamwork are prone to are initially high turnover, social loafing, and legal risk.

A(n) _____ is defined as a group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service.

What are virtual teams? Discuss the advantages of using virtual teams.

Cognitive conflict is strongly associated with improvements in team performance, and affective conflict is strongly associated with decreases in team performance.

Identify the three special kinds of teams that can't be easily categorized in terms of autonomy. For each of these teams, identify the probability that it would be formed on a temporary or permanent basis.

Which of the following statements is true of virtual teams?

List the five types of teams on the team autonomy continuum. What is each team's highest level of responsibility (i.e., the highest level of task that they have independent control over)?

Identify the correct statement about team conflicts.

Self-designing teams have all the characteristics of self-managing teams, but they can also control and change the design of the teams themselves, the tasks they do and how they do them, and who belongs to the teams.

Which of the following statements about team training is true?

Teams are typically required when:

Jessica works in the Human Resources department of a social media organization. The organization is currently hiring a team of designers to revamp its current interface. Which of the following factors would best help Jessica in selecting the right team?

Once teams have made it to the performing stage, they no longer need fear a decline in performance.

Briefly identify the advantages and disadvantages of using teams. Describe a situation in which you or someone you know worked in a team setting. Be sure to specify which of the general advantages and/or disadvantages of using teams were manifest in that situation.

Companies are making greater use of teams because teams have been shown to increase (1) customer satisfaction, (2) product and service quality, (3) speed and efficiency in product development, and (4) employee job satisfaction.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters