Question 1

Which of the following types of teams has the authority to change their composition as well as all of their tasks and work methods?

Accepted Answer

A) Self­designing teams 
B) Employee involvement groups 
C) Self­managing teams 
D) Semi­autonomous work groups 
E) Traditional work groups 
A) Self­designing teams 
B) Employee involvement groups 
C) Self­managing teams 
D) Semi­autonomous work groups 
E) Traditional work groups

Question 2

The Turnpike Authority of the state of Lakewood encountered several challenges while constructing tunnels. Hence, it created a national team of tunnel experts to develop road tunnel engineering principles, traffic flow patterns, and maintenance practices through the use of telecommunications and information technology. In this scenario, this group of tunnel experts can be best categorized as a _____.

Accepted Answer

A) self­directed team 
B) normative team 
C) virtual team 
D) multifunctional team 
E) technological team 
A) self­directed team 
B) normative team 
C) virtual team 
D) multifunctional team 
E) technological team

Question 3

A research group is composed of students of theology, actors, and musicians as well as the more traditional marketing experts and statisticians. Given this information, it is can be inferred that the group is high in _____.

Accepted Answer

A) team cohesiveness 
B) team diversity 
C) team level 
D) collectivism 
E) structural accommodation 
A) team cohesiveness 
B) team diversity 
C) team level 
D) collectivism 
E) structural accommodation

Question 4

Since teams should be an end in themselves, it is appropriate to use them in most situations.

Accepted Answer

A) True 
 B)False

Question 5

Teams should NOT be used when:

Accepted Answer

A) tasks are complex. 
B) ample resources are available. 
C) there is no clear, engaging purpose. 
D) rewards can be provided for groups. 
E) tasks require repeated interaction with others to complete. 
A) tasks are complex. 
B) ample resources are available. 
C) there is no clear, engaging purpose. 
D) rewards can be provided for groups. 
E) tasks require repeated interaction with others to complete.

Question 6

A producer of mobile aerial work platforms rewards employees for the number of basic skills they can perform rather than for the jobs to which they are assigned. Prior to initiating this system, pay increases were based on a merit system. The merit system is still in effect; however, the new program emphasizes continued acquisition of new skills. The new program can be best categorized as _____.

Accepted Answer

A) hourly wage 
B) gainsharing 
C) piecework 
D) retained earning 
E) skill­based pay 
A) hourly wage 
B) gainsharing 
C) piecework 
D) retained earning 
E) skill­based pay

Question 7

Identify the key dimension on which teams differ. Define and describe the continuum of teams used by companies along this dimension. If a manager had a high need for personal power and control, explain which of these types of teams he or she would probably be most happy working with in a managerial capacity. Also explain how he or she might react to a proposal to introduce teams into his or her work unit.

Accepted Answer

Studies indicate that the amount of auto

Question 8

Virtual teams are often, but not necessarily, temporary teams that are set up to accomplish a specific task.

Accepted Answer

A) True 
 B)False

Question 9

In general, skill-based pay is most effective for managing the performance of self-managing and self-directing teams.

Accepted Answer

A) True 
 B)False

Question 10

A group of architects and engineers has been organized to plan the construction of a new bridge. The team members are getting to know each other and are setting some preliminary ground rules. This group is in the _____ stage of team development.

Accepted Answer

A) reforming 
B) storming 
C) norming 
D) forming 
E) performing 
A) reforming 
B) storming 
C) norming 
D) forming 
E) performing

Question 11

Employee involvement teams not only provide advice and suggestions to management but also have the authority to make decisions and solve problems related to the major tasks required to produce a product or service.

Accepted Answer

A) True 
 B)False

Question 12

Fervor Tax Service has a largely white, male demographic at present. A new group has been established in Fervor to improve the employment, retention, and promotion prospects of women and ethnic minorities. The team has six months to gather information and create a plan. This group can best be categorized as a(n) _____.

Accepted Answer

A) autonomous team 
B) project team 
C) virtual team 
D) cross­functional team 
E) traditional work team 
A) autonomous team 
B) project team 
C) virtual team 
D) cross­functional team 
E) traditional work team

Question 13

The autonomy continuum shows how five kinds of teams differ in terms of autonomy. The correct sequence from low team autonomy to high team autonomy is (1) traditional work groups, (2) employee involvement groups, (3) semi-autonomous work groups, (4) self-designing teams, and (5) self- managing teams.

Accepted Answer

A) True 
 B)False

Question 14

The only type of responsibility given to traditional work groups is to:

Accepted Answer

A) execute a task. 
B) give advice and make suggestions. 
C) make decisions and solve problems. 
D) manage and control all major production tasks. 
E) receive and process organizational information. 
A) execute a task. 
B) give advice and make suggestions. 
C) make decisions and solve problems. 
D) manage and control all major production tasks. 
E) receive and process organizational information.

Question 15

In order to cut costs and improve efficiency, old assembly line of a chocolate manufacturing company is being replaced by a system of employees working in groups. Under the new system, each person does several jobs because each of them have been trained to do the others' tasks. The chocolate manufacturing company is using _____.

Accepted Answer

A) cross­training 
B) autonomous units 
C) job specialization 
D) ad hoc groups 
E) overlapping training 
A) cross­training 
B) autonomous units 
C) job specialization 
D) ad hoc groups 
E) overlapping training

Question 16

With _____ conflict, team members disagree because their different experiences and expertise lead them to different views of the problem and solutions.

Accepted Answer

A) emotional 
B) negative 
C) affective 
D) behavioral 
E) ​cognitive 
A) emotional 
B) negative 
C) affective 
D) behavioral 
E) ​cognitive

Question 17

A manager who wants to give his team the highest amount of autonomy should select _____.

Accepted Answer

A) self­managing teams 
B) self­designing teams 
C) semi­autonomous work groups 
D) employee involvement teams 
E) reciprocal work teams 
A) self­managing teams 
B) self­designing teams 
C) semi­autonomous work groups 
D) employee involvement teams 
E) reciprocal work teams

Question 18

Raul, the CEO of Color Paints Inc. noticed that their plant loses considerable time daily because the assembly line has to be cleaned whenever the production schedule called for a different color to be produced. He, thus, established a team which was composed of employees from several different departments in order to solve this problem in a creative manner. This team came up with a solution that resulted in a significant increase in plant availability and an innovative alternative which successfully decreased plant downtime. This team exemplifies a(n) _____.

Accepted Answer

A) traditional work group 
B) normative team 
C) virtual team 
D) cross­functional team 
E) conventional skilled team 
A) traditional work group 
B) normative team 
C) virtual team 
D) cross­functional team 
E) conventional skilled team

Question 19

The most common type of training provided to members of work teams is training in leadership skills.

Accepted Answer

A) True 
 B)False

Question 20

Team norms may be associated with either positive or negative outcomes for the company.

Accepted Answer

A) True 
 B)False

Which of the following types of teams has the authority to change their composition as well as all of their tasks and work methods?

A research group is composed of students of theology, actors, and musicians as well as the more traditional marketing experts and statisticians. Given this information, it is can be inferred that the group is high in _____.

Since teams should be an end in themselves, it is appropriate to use them in most situations.

Teams should NOT be used when:

Virtual teams are often, but not necessarily, temporary teams that are set up to accomplish a specific task.

In general, skill-based pay is most effective for managing the performance of self-managing and self-directing teams.

A group of architects and engineers has been organized to plan the construction of a new bridge. The team members are getting to know each other and are setting some preliminary ground rules. This group is in the _____ stage of team development.

Employee involvement teams not only provide advice and suggestions to management but also have the authority to make decisions and solve problems related to the major tasks required to produce a product or service.

The only type of responsibility given to traditional work groups is to:

With _____ conflict, team members disagree because their different experiences and expertise lead them to different views of the problem and solutions.

A manager who wants to give his team the highest amount of autonomy should select _____.

The most common type of training provided to members of work teams is training in leadership skills.

Team norms may be associated with either positive or negative outcomes for the company.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

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Exam 10: Managing Teams

Which of the following types of teams has the authority to change their composition as well as all of their tasks and work methods?

A research group is composed of students of theology, actors, and musicians as well as the more traditional marketing experts and statisticians. Given this information, it is can be inferred that the group is high in _____.

Since teams should be an end in themselves, it is appropriate to use them in most situations.

Teams should NOT be used when:

Virtual teams are often, but not necessarily, temporary teams that are set up to accomplish a specific task.

In general, skill-based pay is most effective for managing the performance of self-managing and self-directing teams.

A group of architects and engineers has been organized to plan the construction of a new bridge. The team members are getting to know each other and are setting some preliminary ground rules. This group is in the _____ stage of team development.

Employee involvement teams not only provide advice and suggestions to management but also have the authority to make decisions and solve problems related to the major tasks required to produce a product or service.

The only type of responsibility given to traditional work groups is to:

With _____ conflict, team members disagree because their different experiences and expertise lead them to different views of the problem and solutions.

A manager who wants to give his team the highest amount of autonomy should select _____.

The most common type of training provided to members of work teams is training in leadership skills.

Team norms may be associated with either positive or negative outcomes for the company.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters