Question 1

Which of the following statements about using 360-degree feedback is true?

Accepted Answer

A) It is most effective when used to train performance raters. 
B) It provides feedback from peer workers only. 
C) Negative feedback is often less credible when it comes from several people. 
D) Employees do not provide feedback about their own efforts in this approach. 
E) It should not be used for developmental purposes. 
A) It is most effective when used to train performance raters. 
B) It provides feedback from peer workers only. 
C) Negative feedback is often less credible when it comes from several people. 
D) Employees do not provide feedback about their own efforts in this approach. 
E) It should not be used for developmental purposes.

Question 2

Engineered Fabrics makes bladders for airplane gas tanks. In the event of a puncture, the bladder will prevent the tank from exploding. The bladders must be free of any defects. To check the bladders, company employees must be able to crawl in an 18-inch diameter hole in the bladder side and look for light leaks. A limitation on weight and height of individuals working in quality control at this company would be legal. This is an example of _____.

Accepted Answer

A) the four­fifths rule 
B) adverse impact rulings 
C) bona fide occupational qualifications 
D) gender selectivity 
E) benefits and features of occupational quality 
A) the four­fifths rule 
B) adverse impact rulings 
C) bona fide occupational qualifications 
D) gender selectivity 
E) benefits and features of occupational quality

Question 3

Wrongful discharge is a legal doctrine that requires a manager to have the approval of the human resource manager to terminate employees.

Accepted Answer

A) True 
 B)False

Question 4

Identify and describe the three kinds of job interviews. Which type works best as a selection tool?

Accepted Answer

In job interviews, company representativ

Question 5

Which of the following methods of training should be used for imparting information or knowledge to trainees?

Accepted Answer

A) Group discussions 
B) Planned readings 
C) Role­playing 
D) Case studies 
E) Vestibule training 
A) Group discussions 
B) Planned readings 
C) Role­playing 
D) Case studies 
E) Vestibule training

Question 6

_____ help companies meet the legal requirement that their human resource decisions be job related.

Accepted Answer

A) Job analyses, task evaluations, and employee­needs assessment 
B) Job descriptions, external environments, and employee mapping 
C) Job specifications, job analyses, and job descriptions 
D) Job analyses, task specializations, and external environments 
E) Internal environments, external environments, and job descriptions 
A) Job analyses, task evaluations, and employee­needs assessment 
B) Job descriptions, external environments, and employee mapping 
C) Job specifications, job analyses, and job descriptions 
D) Job analyses, task specializations, and external environments 
E) Internal environments, external environments, and job descriptions

Question 7

Job analyses, job descriptions, and job specifications help companies meet the legal requirement that their human resource decisions be job-related.

Accepted Answer

A) True 
 B)False

Question 8

Under a sales _____ plan, salespeople are paid a percentage of the purchase price of items they sell.​

Accepted Answer

A) ​increment 
B) ​commission 
C) ​appraisal 
D) promotion 
E) ​hierarchy 
A) ​increment 
B) ​commission 
C) ​appraisal 
D) promotion 
E) ​hierarchy

Question 9

Dominique works as a construction worker for Hercules Constructions. He refused to work at one of the sites that required workers to work at a height without proper safety equipment. A week later, Dominique was fired because of this refusal. From the information given in this scenario, we can infer that Dominique can claim for a _____.

Accepted Answer

A) reactive termination 
B) unemployment charge 
C) regressive turnover 
D) ​wrongful discharge 
E) proactive termination 
A) reactive termination 
B) unemployment charge 
C) regressive turnover 
D) ​wrongful discharge 
E) proactive termination

Question 10

What is a performance appraisal? How does it influence organizational success? Explain why it poses a particular challenge to managers.

Accepted Answer

Performance appraisal is the process of

Question 11

Which of the following is an internal recruiting method?

Accepted Answer

A) Advertising 
B) Job fairs 
C) Job posting 
D) Internet job sites 
E) Walk­ins 
A) Advertising 
B) Job fairs 
C) Job posting 
D) Internet job sites 
E) Walk­ins

Question 12

Which of the following is NOT an example of a pay-variability decision used to motivate employee performance?

Accepted Answer

A) Piecework pay 
B) Sales commission 
C) Stock options 
D) ​Hierarchical pay 
E) Profit sharing 
A) Piecework pay 
B) Sales commission 
C) Stock options 
D) ​Hierarchical pay 
E) Profit sharing

Question 13

A _____ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and co-workers, as well as the employees themselves.

Accepted Answer

A) 360­degree feedback 
B) performance appraisal iteration 
C) reciprocal appraisal 
D) grapevine appraisal 
E) circular feedback program 
A) 360­degree feedback 
B) performance appraisal iteration 
C) reciprocal appraisal 
D) grapevine appraisal 
E) circular feedback program

Question 14

Full compliance with federal law is enough to ensure that an organization cannot incur liability in sexual harassment complaints.

Accepted Answer

A) True 
 B)False

Question 15

The International Gay Rodeo Association (IGRA) began in 1976. By the end of the 1980s, gay rodeos were being held in more than a dozen states, and today there are 24 chapters that have raised millions for charity. But even the IGRA is not exempt from concerns about discrimination. Straights are allowed to participate in all IGRA events in order to avoid claims of _____.

Accepted Answer

A) bona fide discrimination 
B) disparate treatment 
C) gender selectivity 
D) quid pro quo selectivity 
E) hostile impact 
A) bona fide discrimination 
B) disparate treatment 
C) gender selectivity 
D) quid pro quo selectivity 
E) hostile impact

Question 16

A perennial problem of teacher education programs is to screen the highest quality candidates from those who should not work in schools. One suggested method is to ask applicants a series of questions about their experiences with siblings, how they treat stress, their attitude toward procrastination, ways they like to have fun, etc. This method, which can use over 100 questions, gathers _____.

Accepted Answer

A) 360­degree feedback 
B) work situation assessments 
C) validation material 
D) ​biographical data 
E) information on affective skills 
A) 360­degree feedback 
B) work situation assessments 
C) validation material 
D) ​biographical data 
E) information on affective skills

Question 17

The hostile work environment form of sexual harassment occurs when employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to being sexually harassed.

Accepted Answer

A) True 
 B)False

Question 18

_____ is the form of sexual harassment in which employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to sexual harassment.

Accepted Answer

A) Bona fide sexual harassment 
B) Quid pro quo sexual harassment 
C) Adverse impact sexual harassment 
D) Disparate gender treatment 
E) Hostile work environment sexual harassment 
A) Bona fide sexual harassment 
B) Quid pro quo sexual harassment 
C) Adverse impact sexual harassment 
D) Disparate gender treatment 
E) Hostile work environment sexual harassment

Question 19

Which of the following statements about employee separation is true?

Accepted Answer

A) Employee separations can be only voluntary. 
B) Downsizing and dysfunctional terminations are not considered as employee separation. 
C) ​Dysfunctional turnover gives an organization a chance to replace poor performers with better workers. 
D) ​Poor performers are usually likely to stay when paid large, guaranteed monthly salaries and small sales commissions and bonuses. 
E) Functional turnover is the loss of poor­performing employees who choose to leave the organization. 
A) Employee separations can be only voluntary. 
B) Downsizing and dysfunctional terminations are not considered as employee separation. 
C) ​Dysfunctional turnover gives an organization a chance to replace poor performers with better workers. 
D) ​Poor performers are usually likely to stay when paid large, guaranteed monthly salaries and small sales commissions and bonuses. 
E) Functional turnover is the loss of poor­performing employees who choose to leave the organization.

Question 20

The _____ interview uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions.

Accepted Answer

A) informal 
B) structured 
C) scripted 
D) unconventional 
E) piecework 
A) informal 
B) structured 
C) scripted 
D) unconventional 
E) piecework

Which of the following statements about using 360-degree feedback is true?

Wrongful discharge is a legal doctrine that requires a manager to have the approval of the human resource manager to terminate employees.

Identify and describe the three kinds of job interviews. Which type works best as a selection tool?

Which of the following methods of training should be used for imparting information or knowledge to trainees?

_____ help companies meet the legal requirement that their human resource decisions be job related.

Job analyses, job descriptions, and job specifications help companies meet the legal requirement that their human resource decisions be job-related.

Under a sales _____ plan, salespeople are paid a percentage of the purchase price of items they sell.

What is a performance appraisal? How does it influence organizational success? Explain why it poses a particular challenge to managers.

Which of the following is an internal recruiting method?

Which of the following is NOT an example of a pay-variability decision used to motivate employee performance?

A _____ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and co-workers, as well as the employees themselves.

Full compliance with federal law is enough to ensure that an organization cannot incur liability in sexual harassment complaints.

The hostile work environment form of sexual harassment occurs when employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to being sexually harassed.

_____ is the form of sexual harassment in which employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to sexual harassment.

Which of the following statements about employee separation is true?

The _____ interview uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Individuals and a Diverse Workforce

Motivation

Filters

Exam 11: Managing Human Resource Systems

Which of the following statements about using 360-degree feedback is true?

Wrongful discharge is a legal doctrine that requires a manager to have the approval of the human resource manager to terminate employees.

Identify and describe the three kinds of job interviews. Which type works best as a selection tool?

Which of the following methods of training should be used for imparting information or knowledge to trainees?

_____ help companies meet the legal requirement that their human resource decisions be job related.

Job analyses, job descriptions, and job specifications help companies meet the legal requirement that their human resource decisions be job-related.

Under a sales _____ plan, salespeople are paid a percentage of the purchase price of items they sell.​

What is a performance appraisal? How does it influence organizational success? Explain why it poses a particular challenge to managers.

Which of the following is an internal recruiting method?

Which of the following is NOT an example of a pay-variability decision used to motivate employee performance?

A _____ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and co-workers, as well as the employees themselves.

Full compliance with federal law is enough to ensure that an organization cannot incur liability in sexual harassment complaints.

The hostile work environment form of sexual harassment occurs when employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to being sexually harassed.

_____ is the form of sexual harassment in which employment outcomes such as hiring, promotion, or simply keeping one's job depend on whether an individual submits to sexual harassment.

Which of the following statements about employee separation is true?

The _____ interview uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Individuals and a Diverse Workforce

Motivation

Filters

Under a sales _____ plan, salespeople are paid a percentage of the purchase price of items they sell.