Question 1

Which of the following should managers do in order to minimize the problems inherent in firing employees?

Accepted Answer

A) They should give employees a chance to change their behavior before firing them. 
B) They should refrain from warning employees before they are fired. 
C) They should avoid firing employees in private. 
D) They should only verbally report the reason for the firing to the human resource department. 
E) They should fire employees for all reasons, even if they are not job related. 
A) They should give employees a chance to change their behavior before firing them. 
B) They should refrain from warning employees before they are fired. 
C) They should avoid firing employees in private. 
D) They should only verbally report the reason for the firing to the human resource department. 
E) They should fire employees for all reasons, even if they are not job related.

Question 2

If an employer were to use only one type of selection test, which of the following tests should he use?

Accepted Answer

A) Achievement test 
B) Personality test 
C) Cognitive ability test 
D) Work sample test 
E) Aptitude test 
A) Achievement test 
B) Personality test 
C) Cognitive ability test 
D) Work sample test 
E) Aptitude test

Question 3

If an HR manager were allowed to use just one selection test, cognitive ability tests would be the one to use.

Accepted Answer

A) True 
 B)False

Question 4

At Belfront Hotels, the sales department gets 20 percent of the price of the rooms that get booked. This motivates them to work harder and achieve their targets every month. In this scenario, the employees of the sales team at Belfront Hotels get a _____.

Accepted Answer

A) piecework pay 
B) ​fixed pay 
C) ​fringed benefit 
D) ​commission 
E) ​bonus 
A) piecework pay 
B) ​fixed pay 
C) ​fringed benefit 
D) ​commission 
E) ​bonus

Question 5

Disparate treatment and adverse impacts are defined in labor laws issued by the National Labor Relations Board.

Accepted Answer

A) True 
 B)False

Question 6

What makes an effective selection process? What are the steps in the common selection procedures used by companies? Which of these procedures would you recommend that a company use to hire managers? Explain the reasons for your recommendations.

Accepted Answer

Selection is the process of gathering in

Question 7

All job applicants for a position in an interior design company were given 10 swatches of fabrics of different colors and textures, 30 different paint chips, and 6 different floor treatments. They were then told to select the best fabric, paint, and floor treatment for an office. This selection test can be best categorized as a(n) _____.

Accepted Answer

A) biodata test 
B) cognitive ability test 
C) environmental sensitivity test 
D) aptitude test 
E) personality test 
A) biodata test 
B) cognitive ability test 
C) environmental sensitivity test 
D) aptitude test 
E) personality test

Question 8

Identify common problems that occur during the performance appraisal process. Recommend approaches for avoiding these problems.

Accepted Answer

Assessors are prone to three kinds of ra

Question 9

A job specification summarizes the basic tasks, duties, and responsibilities of a job, and a job description summarizes the qualifications needed to successfully perform the job.

Accepted Answer

A) True 
 B)False

Question 10

Capital Chemicals Corp. is facing a forthcoming shortage of process operators and is hiring new ones as fast as it can. The average age of an effective process operator in Capital Chemicals is 50. The voluntary early retirements of the highly qualified and experienced operators is an example of _____.

Accepted Answer

A) unemployment 
B) dysfunctional turnover 
C) reactive turnover 
D) regressive turnover 
E) brain drain 
A) unemployment 
B) dysfunctional turnover 
C) reactive turnover 
D) regressive turnover 
E) brain drain

Question 11

Since interviews are especially good at assessing applicants' interpersonal skills, they work particularly well with cognitive ability tests, and the combination leads to even better selection decisions than using either alone.

Accepted Answer

A) True 
 B)False

Question 12

In Utilities Corp., workers are paid an amount of money for each unit made with a predetermined standard. Which of the following types of pay plan is used by Utilities Corp.?

Accepted Answer

A) Real­time pay 
B) Compressed pay 
C) Piecework 
D) Batch processing 
E) Commission 
A) Real­time pay 
B) Compressed pay 
C) Piecework 
D) Batch processing 
E) Commission

Question 13

In the context of pay-variability decisions, an ESOP is an _____.

Accepted Answer

A) equitable stock ownership plan 
B) employee stock ownership plan 
C) employee salary option program 
D) equity in salary organizational plan 
E) employer­subordinate organizational profit 
A) equitable stock ownership plan 
B) employee stock ownership plan 
C) employee salary option program 
D) equity in salary organizational plan 
E) employer­subordinate organizational profit

Question 14

Which of the following statements about employee turnover is true?

Accepted Answer

A) For top management, dysfunctional turnover is preferable to functional turnover. 
B) One of the best ways to discourage turnover is to link pay directly to performance. 
C) Employee turnover is the loss of employees who involuntarily choose to leave a company. 
D) All functional turnover requires outplacement centers. 
E) Sales commissions and bonuses should not be used to decrease functional turnover. 
A) For top management, dysfunctional turnover is preferable to functional turnover. 
B) One of the best ways to discourage turnover is to link pay directly to performance. 
C) Employee turnover is the loss of employees who involuntarily choose to leave a company. 
D) All functional turnover requires outplacement centers. 
E) Sales commissions and bonuses should not be used to decrease functional turnover.

Question 15

Briefly identify the Equal Employment Opportunity Commission's (EEOC's) definition of sexual harassment. Also identify and describe the two kinds of sexual harassment that can be specified from a legal perspective.

Accepted Answer

According to the EEOC, sexual harassment

Question 16

Which of the following statements about performance appraisals is true?

Accepted Answer

A) Most employees and managers like the performance appraisal process. 
B) Performance appraisals are primarily used as a basis for determining who needs further training. 
C) They should not be used for decisions based on performance ratings. 
D) Performance appraisals should not be used for evaluating human resource programs. 
E) Performance appraisals are used for making administrative decisions. 
A) Most employees and managers like the performance appraisal process. 
B) Performance appraisals are primarily used as a basis for determining who needs further training. 
C) They should not be used for decisions based on performance ratings. 
D) Performance appraisals should not be used for evaluating human resource programs. 
E) Performance appraisals are used for making administrative decisions.

Question 17

Identify how managers can minimize the problems inherent in terminating employees.

Accepted Answer

Getting fired is a terrible thing, but m

Question 18

A _____ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

Accepted Answer

A) job analysis 
B) job appraisal 
C) job specification 
D) job validation 
E) job description 
A) job analysis 
B) job appraisal 
C) job specification 
D) job validation 
E) job description

Question 19

Explain how job analysis is related to recruiting. Also specify how it helps an organization to meet a basic legal requirement for human resource management.

Accepted Answer

Recruiting is the process of developing

Question 20

To choose the best training method, a company should consider such factors as the number of people to be trained, the cost of training, and the objectives of the training.

Accepted Answer

A) True 
 B)False

Which of the following should managers do in order to minimize the problems inherent in firing employees?

If an employer were to use only one type of selection test, which of the following tests should he use?

If an HR manager were allowed to use just one selection test, cognitive ability tests would be the one to use.

At Belfront Hotels, the sales department gets 20 percent of the price of the rooms that get booked. This motivates them to work harder and achieve their targets every month. In this scenario, the employees of the sales team at Belfront Hotels get a _____.

Disparate treatment and adverse impacts are defined in labor laws issued by the National Labor Relations Board.

What makes an effective selection process? What are the steps in the common selection procedures used by companies? Which of these procedures would you recommend that a company use to hire managers? Explain the reasons for your recommendations.

Identify common problems that occur during the performance appraisal process. Recommend approaches for avoiding these problems.

A job specification summarizes the basic tasks, duties, and responsibilities of a job, and a job description summarizes the qualifications needed to successfully perform the job.

Since interviews are especially good at assessing applicants' interpersonal skills, they work particularly well with cognitive ability tests, and the combination leads to even better selection decisions than using either alone.

In Utilities Corp., workers are paid an amount of money for each unit made with a predetermined standard. Which of the following types of pay plan is used by Utilities Corp.?

In the context of pay-variability decisions, an ESOP is an _____.

Which of the following statements about employee turnover is true?

Briefly identify the Equal Employment Opportunity Commission's (EEOC's) definition of sexual harassment. Also identify and describe the two kinds of sexual harassment that can be specified from a legal perspective.

Which of the following statements about performance appraisals is true?

Identify how managers can minimize the problems inherent in terminating employees.

A _____ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

Explain how job analysis is related to recruiting. Also specify how it helps an organization to meet a basic legal requirement for human resource management.

To choose the best training method, a company should consider such factors as the number of people to be trained, the cost of training, and the objectives of the training.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Individuals and a Diverse Workforce

Motivation

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Exam 11: Managing Human Resource Systems

Which of the following should managers do in order to minimize the problems inherent in firing employees?

If an employer were to use only one type of selection test, which of the following tests should he use?

If an HR manager were allowed to use just one selection test, cognitive ability tests would be the one to use.

At Belfront Hotels, the sales department gets 20 percent of the price of the rooms that get booked. This motivates them to work harder and achieve their targets every month. In this scenario, the employees of the sales team at Belfront Hotels get a _____.

Disparate treatment and adverse impacts are defined in labor laws issued by the National Labor Relations Board.

What makes an effective selection process? What are the steps in the common selection procedures used by companies? Which of these procedures would you recommend that a company use to hire managers? Explain the reasons for your recommendations.

Identify common problems that occur during the performance appraisal process. Recommend approaches for avoiding these problems.

A job specification summarizes the basic tasks, duties, and responsibilities of a job, and a job description summarizes the qualifications needed to successfully perform the job.

Since interviews are especially good at assessing applicants' interpersonal skills, they work particularly well with cognitive ability tests, and the combination leads to even better selection decisions than using either alone.

In Utilities Corp., workers are paid an amount of money for each unit made with a predetermined standard. Which of the following types of pay plan is used by Utilities Corp.?

In the context of pay-variability decisions, an ESOP is an _____.

Which of the following statements about employee turnover is true?

Briefly identify the Equal Employment Opportunity Commission's (EEOC's) definition of sexual harassment. Also identify and describe the two kinds of sexual harassment that can be specified from a legal perspective.

Which of the following statements about performance appraisals is true?

Identify how managers can minimize the problems inherent in terminating employees.

A _____ is a purposeful, systematic process for collecting information on the important work-related aspects of a job.

Explain how job analysis is related to recruiting. Also specify how it helps an organization to meet a basic legal requirement for human resource management.

To choose the best training method, a company should consider such factors as the number of people to be trained, the cost of training, and the objectives of the training.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Individuals and a Diverse Workforce

Motivation

Filters