Question 1

According to Weber's bureaucratic management, people should lead by virtue of their rational-legal authority.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is true about Max Weber's bureaucracy's chain of command?​

Accepted Answer

A) People in lower positions are protected by a grievance procedure. 
B) ​Organizational owners have the right to hire and fire employees. 
C) ​People in lower positions do not have a right to appeal. 
D) ​Each position is not accountable to a higher position. 
E) ​Organizational owners decide who is promoted. 
A) People in lower positions are protected by a grievance procedure. 
B) ​Organizational owners have the right to hire and fire employees. 
C) ​People in lower positions do not have a right to appeal. 
D) ​Each position is not accountable to a higher position. 
E) ​Organizational owners decide who is promoted.

Question 3

During the Bank Wiring Room phase of the Hawthorne Studies, Elton Mayo witnessed behavior reminiscent of the _____ that Frederick Taylor observed during his studies.

Accepted Answer

A) positive effects of employee empowerment 
B) rate busting 
C) group dissonance 
D) lagging behavior 
E) ​soldiering 
A) positive effects of employee empowerment 
B) rate busting 
C) group dissonance 
D) lagging behavior 
E) ​soldiering

Question 4

Frederick Taylor was the father of systems management.

Accepted Answer

A) True 
 B)False

Question 5

​According to bureaucratic management, employees should be hired on the basis of _____.

Accepted Answer

A) ​relation of an applicant with an employer 
B) ​the political influence of an applicant 
C) ​educational background of an applicant 
D) ​personal appearance of an applicant 
E) the ​budget of a company 
A) ​relation of an applicant with an employer 
B) ​the political influence of an applicant 
C) ​educational background of an applicant 
D) ​personal appearance of an applicant 
E) the ​budget of a company

Question 6

Which of the following management theorists helped develop human relations management?

Accepted Answer

A) Max Weber 
B) Mary Parker Follett 
C) Henri Fayol 
D) Frederick Taylor 
E) Henry Gantt 
A) Max Weber 
B) Mary Parker Follett 
C) Henri Fayol 
D) Frederick Taylor 
E) Henry Gantt

Question 7

According to Henri Fayol's fourteen principles of management, in which of the following ways can order be obtained in an organization?

Accepted Answer

A) By striking a balance between centralization and decentralization depending on the circumstances and employees involved 
B) By managers encouraging the development of initiative 
C) ​By managers developing a strong sense of morale and unity among workers 
D) By ​having a place for everyone and having everyone in his or her place 
E) ​By giving compensation that is fair and satisfactory to both the employees and the organization 
A) By striking a balance between centralization and decentralization depending on the circumstances and employees involved 
B) By managers encouraging the development of initiative 
C) ​By managers developing a strong sense of morale and unity among workers 
D) By ​having a place for everyone and having everyone in his or her place 
E) ​By giving compensation that is fair and satisfactory to both the employees and the organization

Question 8

According to Henri Fayol's fourteen principles of management, _____ means that each employee should report to and receive orders from just one boss.

Accepted Answer

A) unity of direction 
B) centralization 
C) vertical authority 
D) span of management 
E) unity of command 
A) unity of direction 
B) centralization 
C) vertical authority 
D) span of management 
E) unity of command

Question 9

Which of the following management theories uses a quantitative approach to find ways to increase productivity, improve quality, and manage or reduce costly inventories?

Accepted Answer

A) Administrative management 
B) Management science 
C) Information management 
D) Communications management 
E) Operations management 
A) Administrative management 
B) Management science 
C) Information management 
D) Communications management 
E) Operations management

Question 10

Discuss Mary Parker Follett's methods of dealing with conflict. What did she say about the value of each method?

Accepted Answer

Follett believed that managers typically

Question 11

In the context of bureaucratic management, most employees would argue that bureaucratic managers emphasize punishment for noncompliance much more than rewards for compliance.

Accepted Answer

A) True 
 B)False

Question 12

Time study allows each task or job to be broken down into separate motions. Once this is done, unnecessary or repetitive motions can be eliminated.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is NOT associated with Max Weber's bureaucratic management?

Accepted Answer

A) Merit­based promotion 
B) Span of management 
C) Division of labor 
D) Chain of command 
E) Qualification­based hiring 
A) Merit­based promotion 
B) Span of management 
C) Division of labor 
D) Chain of command 
E) Qualification­based hiring

Question 14

Which of the following is a part of an organization's general environment?

Accepted Answer

A) The customers to which it supplies 
B) The economy in which it operates 
C) Its competitors 
D) Its suppliers 
E) Advocacy groups 
A) The customers to which it supplies 
B) The economy in which it operates 
C) Its competitors 
D) Its suppliers 
E) Advocacy groups

Question 15

​Trisurf Inc. has recruited some new employees and one of the managers is making a decision on the tasks that should be allocated to each of them based on their experience and knowledge. He is also making a decision on who each one of them should work under. In this context, the manager is performing the _____ function of management.

Accepted Answer

A) ​dominating 
B) ​leading 
C) ​controlling 
D) organizing 
E) planning 
A) ​dominating 
B) ​leading 
C) ​controlling 
D) organizing 
E) planning

Question 16

One of the most commonly used operations management tools is cognitive mapping, which is used to better understand the psychology of the workers.

Accepted Answer

A) True 
 B)False

Question 17

According to Mary Parker Follett, _____ involves invention, and the clever thing is to recognize this, and not to let one's thinking stay within the boundaries of two alternatives which are mutually exclusive.

Accepted Answer

A) ​coercion 
B) ​domination 
C) ​delegation 
D) ​​integration 
E) ​compromise 
A) ​coercion 
B) ​domination 
C) ​delegation 
D) ​​integration 
E) ​compromise

Question 18

Nearly all organizations that interact with their environments and depend on them for survival are viewed as ____.

Accepted Answer

A) covert systems 
B) open systems 
C) contingent systems 
D) closed systems 
E) entropic subsystems 
A) covert systems 
B) open systems 
C) contingent systems 
D) closed systems 
E) entropic subsystems

Question 19

Which of the following statements about information management is true?

Accepted Answer

A) Information management is a form of management that appeared with the introduction of computers. 
B) Throughout history, organizations have been reticent to adopt new information technologies. 
C) Businesses are not typically interested in information technologies that offer speed. 
D) ​The first technologies to truly revolutionize the business use of information were paper and the printing press. 
E) Obtaining information through information technology is costly and labor intensive. 
A) Information management is a form of management that appeared with the introduction of computers. 
B) Throughout history, organizations have been reticent to adopt new information technologies. 
C) Businesses are not typically interested in information technologies that offer speed. 
D) ​The first technologies to truly revolutionize the business use of information were paper and the printing press. 
E) Obtaining information through information technology is costly and labor intensive.

Question 20

Henri Fayol classified management functions into five categories.

Accepted Answer

A) True 
 B)False

According to Weber's bureaucratic management, people should lead by virtue of their rational-legal authority.

Which of the following is true about Max Weber's bureaucracy's chain of command?

During the Bank Wiring Room phase of the Hawthorne Studies, Elton Mayo witnessed behavior reminiscent of the _____ that Frederick Taylor observed during his studies.

Frederick Taylor was the father of systems management.

According to bureaucratic management, employees should be hired on the basis of _____.

Which of the following management theorists helped develop human relations management?

According to Henri Fayol's fourteen principles of management, in which of the following ways can order be obtained in an organization?

According to Henri Fayol's fourteen principles of management, _____ means that each employee should report to and receive orders from just one boss.

Which of the following management theories uses a quantitative approach to find ways to increase productivity, improve quality, and manage or reduce costly inventories?

Discuss Mary Parker Follett's methods of dealing with conflict. What did she say about the value of each method?

In the context of bureaucratic management, most employees would argue that bureaucratic managers emphasize punishment for noncompliance much more than rewards for compliance.

Time study allows each task or job to be broken down into separate motions. Once this is done, unnecessary or repetitive motions can be eliminated.

Which of the following is NOT associated with Max Weber's bureaucratic management?

Which of the following is a part of an organization's general environment?

One of the most commonly used operations management tools is cognitive mapping, which is used to better understand the psychology of the workers.

According to Mary Parker Follett, _____ involves invention, and the clever thing is to recognize this, and not to let one's thinking stay within the boundaries of two alternatives which are mutually exclusive.

Nearly all organizations that interact with their environments and depend on them for survival are viewed as ____.

Which of the following statements about information management is true?

Henri Fayol classified management functions into five categories.

Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

Exam 2: The History of Management

According to Weber's bureaucratic management, people should lead by virtue of their rational-legal authority.

Which of the following is true about Max Weber's bureaucracy's chain of command?​

During the Bank Wiring Room phase of the Hawthorne Studies, Elton Mayo witnessed behavior reminiscent of the _____ that Frederick Taylor observed during his studies.

Frederick Taylor was the father of systems management.

​According to bureaucratic management, employees should be hired on the basis of _____.

Which of the following management theorists helped develop human relations management?

According to Henri Fayol's fourteen principles of management, in which of the following ways can order be obtained in an organization?

According to Henri Fayol's fourteen principles of management, _____ means that each employee should report to and receive orders from just one boss.

Which of the following management theories uses a quantitative approach to find ways to increase productivity, improve quality, and manage or reduce costly inventories?

Discuss Mary Parker Follett's methods of dealing with conflict. What did she say about the value of each method?

In the context of bureaucratic management, most employees would argue that bureaucratic managers emphasize punishment for noncompliance much more than rewards for compliance.

Time study allows each task or job to be broken down into separate motions. Once this is done, unnecessary or repetitive motions can be eliminated.

Which of the following is NOT associated with Max Weber's bureaucratic management?

Which of the following is a part of an organization's general environment?

One of the most commonly used operations management tools is cognitive mapping, which is used to better understand the psychology of the workers.

According to Mary Parker Follett, _____ involves invention, and the clever thing is to recognize this, and not to let one's thinking stay within the boundaries of two alternatives which are mutually exclusive.

Nearly all organizations that interact with their environments and depend on them for survival are viewed as ____.

Which of the following statements about information management is true?

Henri Fayol classified management functions into five categories.

Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

Which of the following is true about Max Weber's bureaucracy's chain of command?

According to bureaucratic management, employees should be hired on the basis of _____.