Exam 3: Organizational Environments and Cultures

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Which of the following helps managers accurately analyze competition?

(Multiple Choice)
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Image Inc. has decided to place emphasis on environmental activism in its organizational culture. The company has introduced many changes in the building; there are now waste recycle units, posters talking about nature conservation, and new uniforms for the housekeeping staff. These modifications indicate that Image is using _____ to foster environmental activism among its employees.

(Multiple Choice)
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​_____ summarize the perceived relationships between environmental factors and possible organizational actions.

(Multiple Choice)
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Proactive customer monitoring is defined as identifying and addressing customer trends and problems after they occur.

(True/False)
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____ is the set of key values, beliefs, and attitudes shared by members of an organization.

(Multiple Choice)
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____ is used to refer to a company's practice of identifying and addressing customer trends and problems after they occur.

(Multiple Choice)
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Environmental complexity refers to the degree of change in the external factors that affect organizations.

(True/False)
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Briefly identify the two predictors of future economic activity that are available to managers for decision making. Specify which one managers typically prefer.

(Essay)
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Because external environments can be dynamic, confusing, and complex, managers use a three-step process to make sense of the changes in their external environments. Those steps are (1) environmental scanning, (2) interpreting environmental factors, and (3) acting on threats and opportunities.

(True/False)
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____ is the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture a company wants to create.

(Multiple Choice)
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The two kinds of external organizational environments are the general environment and the specific environment.

(True/False)
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A ceremonial mace is commonly used at a university or college convocation ceremony. It is considered as a symbol of authority. In the context of organizational culture, the mace is an example of a(n) ____.

(Multiple Choice)
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Advocacy groups cannot directly regulate organization practices.

(True/False)
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Zimway is a small manufacturer of linen. Couture Smart, a big apparel brand buys linen from Zimway in large quantities. Zimway, otherwise, has very few clients and most of them buy linen occasionally and in minimal quantities. Therefore, Couture Smart is crucial for Zimway's survival and success. Which of the following concepts is illustrated in the scenario?

(Multiple Choice)
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Describe environmental change and its relationship to punctuated equilibrium theory. Give an example of an industry whose environments are characterized by the punctuated equilibrium model in recent years.

(Essay)
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​_____ is the rate at which a company's general and specific environments alter.

(Multiple Choice)
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The specific segment of an organization's external environment is unique to its region of the country.

(True/False)
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In contrast to the general segment of the external environment that directly influences an organization, changes in the specific segment of an organization's external environment indirectly affect the way a company conducts its business.

(True/False)
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Many people in Rhenasia are cutting down on their spending. This is because of a lack of well-paying jobs in the country. Many businesses in the country are getting affected as the buying power of customers has drastically reduced. The environmental characteristic that is affecting businesses in Rhenasia is _____.

(Multiple Choice)
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​_____ focuses on establishing a mutually beneficial, long-term connection between buyers and suppliers.

(Multiple Choice)
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