Exam 3: Organizational Environments and Cultures

The term behavioral multiplication refers to the process of having managers and employees perform new behaviors that are central to and symbolic of the new organizational culture that a company wants to create.

List and describe the four characteristics of successful organizational cultures. Explain what is meant by success in this context. Identify an organization that you are aware of that seems to have a successful organizational culture. Characterize that organization on each of these four dimensions. Can an organization still have a successful culture if it is weak on one of these dimensions?

Plush Extreme Inc. is a popular furniture designer that offers a wide range of furniture. Zara LLC., has recently started offering custom-made furniture in the same city. The managers at Plush Extreme are conducting a research to find out the strengths and weaknesses of Zara. the managers are also trying to find out the strategies that Zara is using. Which of the following concepts is illustrated in the scenario?

_____ refer to discernible symbols of an organization's culture, such as the office design and layout, company dress code, and company benefits and perks, like stock options, personal parking spaces, or the private company dining room.​

Identify and discuss the implications of changes in the political/legal component of the general environment facing organizations over the past decade. Give one example of a relevant recent change. What is the best way for companies to manage their legal responsibilities?

An advocacy group for ethical treatment of animals has been protesting against a cosmetic company as there were reports about the company being involved in animal testing. The group has been persuading customers to stop buying cosmetics from the company. Which of the following advocacy group tactics is illustrated in the scenario?

The employees in Henderson Inc. have the freedom to plan their own schedules and are empowered to make decisions. The employees also believe in sharing common goals and striving for improving product quality. The managers have high levels of trust in their employees and foster team work. These beliefs and attitudes constitute Henderson's _____.

Compare and contrast the general environment with the specific environment faced by a company.

Which of the following is the first step in the process that managers use to make sense of their changing environments?

_____ are defined as companies in the same industry that sell similar products or services to customers.​

Which of the following is a trend in the general environment of a hospital?

Which of the following statements is true about environmental uncertainty?

​A _____ approach is an advocacy group tactic that typically involves framing the group's concerns as public issues; exposing questionable, exploitative, or unethical practices; and creating controversy that is likely to receive extensive news coverage.

____ is a primary source of organizational culture.

Which of the following is a component of the specific environment that would directly influence a restaurant's day-to-day operation?

​_____refers to identifying and addressing customer needs, trends, and issues before they occur.

Business confidence indices:

Which of the following is a part of the general environment of an organization?

Which of the following is a component of a book publisher's general environment and will indirectly influence how it does business?

Advocacy groups are typically composed of concerned citizens who have a strong feeling about a common issue even though the members' viewpoints differ significantly.