Exam 3: Organizational Environments and Cultures

A high degree of buyer or seller dependence can lead to _____.

After the company founders are gone, stories and heroes can help to sustain the founder's values, attitudes, and beliefs in the organizational culture.

According to its rate of environmental change, an organization's environment can be either stable or dynamic, but not both.

_____ are companies that provide material, human, financial, and informational resources to other companies.​

Delta Communications Inc. has recently adopted a new performance management system that is significantly different from the earlier system. The managers have started adapting to the new methods and are enforcing these changes among their work teams. Which of the following is illustrated in the scenario?

The best way to manage legal responsibilities is to retain a large staff of legal specialists to defend the company against any charges.

​_____ is defined as a firm's purpose or reason for existing.

According to the ____, companies go through long, simple periods of environmental stability, followed by short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.

Which of the following is a part of the general environment of an organization?

MaxStar is a company that provides diary products and meat to a fast food chain. The fast food chain regularly buys these ingredients from MaxStar. In this scenario, MaxStar is most likely to be a(n) _____ of the fast food chain.

Managers often prefer economic statistics to business confidence indices as tools for managerial decision making because of their inherently greater accuracy.

_____ is the degree to which an organization's external environment has an abundance or shortage of critical organizational amenities.

_____ are used by organizational members to make sense of organizational events and changes and to emphasize culturally consistent assumptions, decisions, and actions. ​

Briefly differentiate the two basic approaches used for monitoring customers.

Identify and explain the three-step process that managers use to make sense of changes in their external environments. Explain how environmental scanning contributes to organizational performance.

​_____ is defined as searching the industry for important events or issues that might affect an organization.

_____ refers to the knowledge, tools, and methods used to transform inputs (raw materials, information, and so on) into outputs (products and services).

Which of the following is a part of the general environment of organizations?

Define advocacy groups. Explain the basic techniques that advocacy groups use to achieve their goals. Provide one example of how advocacy techniques are used.

A high school football team develops a sense of history for its current players by raising banners showing its success - five championships - and the great players from the past who went on to play in international games in its stadium and locker room. What tactics for maintaining organizational culture is the high school football team using?