Question 1

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Accepted Answer

A) True 
 B)False

Question 2

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

Accepted Answer

A) True 
 B)False

Question 3

Nikolai & Sons Corp. is subdivided into organizational units called Nikolai & Sons Health Care, which provides general medicines for hospitals; Nikolai & Sons Professional, which provides office supplies for businesses; and Nikolai & Sons Consumer, which sells consumer goods. From this scenario, it can be inferred that Nikolai & Sons Corp. uses _____.

Accepted Answer

A) ​decentralization 
B) ​hierarchy​ 
C) ​job rotation 
D) ​departmentalization 
E) ​job enrichment 
A) ​decentralization 
B) ​hierarchy​ 
C) ​job rotation 
D) ​departmentalization 
E) ​job enrichment

Question 4

One of the reasons that matrix organizations are difficult to manage is that the organizational structure violates the principle of delegation of authority.

Accepted Answer

A) True 
 B)False

Question 5

Identify a true statement about functional departmentalization.

Accepted Answer

A) Functional departmentalization enables easy cross­ department coordination. 
B) ​Companies tend to use functional departmentalization when they are small or just starting out. 
C) Functional departmentalization is the least commonly used organizational structure. 
D) All functionally departmentalized companies have the same functions. 
E) The functional departments in a company that use functional structure are independent of the industry the company is in. 
A) Functional departmentalization enables easy cross­ department coordination. 
B) ​Companies tend to use functional departmentalization when they are small or just starting out. 
C) Functional departmentalization is the least commonly used organizational structure. 
D) All functionally departmentalized companies have the same functions. 
E) The functional departments in a company that use functional structure are independent of the industry the company is in.

Question 6

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Accepted Answer

A) organizational hierarchy 
B) product management 
C) organizational structure 
D) product position 
E) organizational process 
A) organizational hierarchy 
B) product management 
C) organizational structure 
D) product position 
E) organizational process

Question 7

Specialized jobs are generally inefficient.

Accepted Answer

A) True 
 B)False

Question 8

Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following scenarios is an example of matrix departmentalization?

Accepted Answer

A) Buzzband Inc., an internet service provider, has divided operations according to cities and has an office in every city to which it provides services. 
B) Nyda Pharmaceuticals maintains different offices for managing orders for public hospitals, military hospitals, as well as local pharmacies. 
C) Durawear Corp., a company that manufactures plastic preparation, storage, and serving containers, has different factories and warehouses for manufacturing and storing small, medium, and large containers. 
D) Quad Fibre Works, a company that manufactures electrical wiring, has divided its departments as fabrication, assembly, and packaging. 
E) ​InsureClef Inc., an insurance company, has departments that focus on major commercials and small businesses and also has departments that focus on the different products that the company offers across its clientele. 
A) Buzzband Inc., an internet service provider, has divided operations according to cities and has an office in every city to which it provides services. 
B) Nyda Pharmaceuticals maintains different offices for managing orders for public hospitals, military hospitals, as well as local pharmacies. 
C) Durawear Corp., a company that manufactures plastic preparation, storage, and serving containers, has different factories and warehouses for manufacturing and storing small, medium, and large containers. 
D) Quad Fibre Works, a company that manufactures electrical wiring, has divided its departments as fabrication, assembly, and packaging. 
E) ​InsureClef Inc., an insurance company, has departments that focus on major commercials and small businesses and also has departments that focus on the different products that the company offers across its clientele.

Question 10

How do the mechanistic and organic approaches to organizational design differ? Under what circumstances is each appropriate for use by a company?

Accepted Answer

Mechanistic organizations are characteri

Question 11

Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together.

Accepted Answer

A) True 
 B)False

Question 12

A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other.

Accepted Answer

A) True 
 B)False

Question 13

What are the primary disadvantages of job specialization? How can job redesign be used to overcome them?

Accepted Answer

One of the clear disadvantages of specia

Question 14

Job enlargement and job enrichment mean essentially the same thing.

Accepted Answer

A) True 
 B)False

Question 15

Amethyst Inc. is a manufacturer of acrylic and latex gloves. It sells the gloves to medical laboratories, chemical factories, micro-tech equipment manufacturing companies, and cleaning services. The work and workers at Amethyst Inc. are organized to better satisfy the needs of each of its four target markets. As such, Amethyst Inc. most likely uses _____.

Accepted Answer

A) matrix departmentalization 
B) product departmentalization 
C) customer departmentalization 
D) geographic departmentalization 
E) functional departmentalization 
A) matrix departmentalization 
B) product departmentalization 
C) customer departmentalization 
D) geographic departmentalization 
E) functional departmentalization

Question 16

Disadvantages of _____ include difficulty in cross-departmental coordination, slow decision making, and managers and workers with narrow experience and expertise.

Accepted Answer

A) product departmentalization 
B) customer departmentalization 
C) geographic departmentalization 
D) functional departmentalization 
E) hierarchical departmentalization 
A) product departmentalization 
B) customer departmentalization 
C) geographic departmentalization 
D) functional departmentalization 
E) hierarchical departmentalization

Question 17

Which of the following is NOT a characteristic of functional departmentalization?

Accepted Answer

A) It allows work to be done by highly qualified specialists. 
B) It lowers costs by reducing duplication. 
C) It produces managers with broader experience and expertise. 
D) It complicates coordination between departments. 
E) It organizes workers into separate units responsible for performing particular business functions. 
A) It allows work to be done by highly qualified specialists. 
B) It lowers costs by reducing duplication. 
C) It produces managers with broader experience and expertise. 
D) It complicates coordination between departments. 
E) It organizes workers into separate units responsible for performing particular business functions.

Question 18

The primary advantage of _____ is the fact that it allows companies to manage large, complex tasks efficiently by avoiding duplication.

Accepted Answer

A) product departmentalization 
B) functional departmentalization 
C) matrix departmentalization 
D) geographic departmentalization 
E) functional departmentalization. 
A) product departmentalization 
B) functional departmentalization 
C) matrix departmentalization 
D) geographic departmentalization 
E) functional departmentalization.

Question 19

_____ emphasize the activities through which work gets done in the organization.

Accepted Answer

A) ​​Organizational cultures 
B) ​​​Organizational hierarchies 
C) ​​Organizational dynamics 
D) Organizational structures 
E) Organizational processes 
A) ​​Organizational cultures 
B) ​​​Organizational hierarchies 
C) ​​Organizational dynamics 
D) Organizational structures 
E) Organizational processes

Question 20

Identify an organization that you know of and explain how and why its approach to organizational design tends to fit better with either the traditional (structure) or contemporary (process) approaches to organizational design. Be sure to state whether your organizational example more closely fits the model of mechanistic or organic organizational design.

Accepted Answer

(Student answers should invoke the follo

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

One of the reasons that matrix organizations are difficult to manage is that the organizational structure violates the principle of delegation of authority.

Identify a true statement about functional departmentalization.

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Specialized jobs are generally inefficient.

Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.

Which of the following scenarios is an example of matrix departmentalization?

How do the mechanistic and organic approaches to organizational design differ? Under what circumstances is each appropriate for use by a company?

Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together.

A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other.

What are the primary disadvantages of job specialization? How can job redesign be used to overcome them?

Job enlargement and job enrichment mean essentially the same thing.

Disadvantages of _____ include difficulty in cross-departmental coordination, slow decision making, and managers and workers with narrow experience and expertise.

Which of the following is NOT a characteristic of functional departmentalization?

The primary advantage of _____ is the fact that it allows companies to manage large, complex tasks efficiently by avoiding duplication.

_____ emphasize the activities through which work gets done in the organization.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters

Exam 9: Designing Adaptive Organizations

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

One of the reasons that matrix organizations are difficult to manage is that the organizational structure violates the principle of delegation of authority.

Identify a true statement about functional departmentalization.

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Specialized jobs are generally inefficient.

Using reciprocal interdependence, work must be performed in succession because one group or job's outputs become the inputs for the next group or job.

Which of the following scenarios is an example of matrix departmentalization?

How do the mechanistic and organic approaches to organizational design differ? Under what circumstances is each appropriate for use by a company?

Matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together.

A virtual organization is part of a network in which many companies share skills, costs, capabilities, markets, and customers with each other.

What are the primary disadvantages of job specialization? How can job redesign be used to overcome them?

Job enlargement and job enrichment mean essentially the same thing.

Disadvantages of _____ include difficulty in cross-departmental coordination, slow decision making, and managers and workers with narrow experience and expertise.

Which of the following is NOT a characteristic of functional departmentalization?

The primary advantage of _____ is the fact that it allows companies to manage large, complex tasks efficiently by avoiding duplication.

_____ emphasize the activities through which work gets done in the organization.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters