Exam 9: Designing Adaptive Organizations

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Disadvantages of _____ include difficulty in cross-departmental coordination, slow decision making, and managers and workers with narrow experience and expertise.

(Multiple Choice)
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The primary disadvantage of customer departmentalization is:

(Multiple Choice)
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Bridget's Gift Store has four departments. These departments are grouped as flowers and gifts, cards and e-cards, Bridget's collectibles, and Photo albums and scrapbooks. Bridget's Gift Store most likely uses _____.

(Multiple Choice)
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Specialized jobs are generally inefficient.

(True/False)
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Nikolai & Sons Corp. is subdivided into organizational units called Nikolai & Sons Health Care, which provides general medicines for hospitals; Nikolai & Sons Professional, which provides office supplies for businesses; and Nikolai & Sons Consumer, which sells consumer goods. From this scenario, it can be inferred that Nikolai & Sons Corp. uses _____.

(Multiple Choice)
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In matrix departmentalization, as in other forms of departmentalization, most employees report to a single boss.

(True/False)
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An organic organization is characterized by broadly defined jobs and responsibility; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

(True/False)
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Large accounting agencies typically have separate departments that deal with households, businesses, and governments. This allows them to better serve the needs of their clients by using _____.

(Multiple Choice)
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​ACST University is well known for the wide array of courses it offers. It offers courses in fine arts, humanities, science, and management. The university has dedicated divisions for each stream. In management terms, the university uses _____ to manage the different disciplines.

(Multiple Choice)
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Cross-department coordination tends to be very easy in organizations with functional departmentalization.

(True/False)
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The primary disadvantage of geographic departmentalization is _____.

(Multiple Choice)
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Explain what is meant by authority. How can authority be centralized? How can it be decentralized? Describe the circumstances under which centralization rather than decentralization would be more desirable. Finally, as a manager in a large company, what particular challenge might you expect to face with regard to the use of decentralization?

(Essay)
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The primary disadvantage of customer departmentalization is:

(Multiple Choice)
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The coordination of departmental activities tends to be more difficult with the geographic approach to departmentalization than with the other approaches.

(True/False)
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The two disadvantages associated with product departmentalization are costly duplication and difficulties with cross-departmental coordination.

(True/False)
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Specialized jobs are characterized by simple, easy-to-learn steps; low variety; and high repetition.

(True/False)
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What is job specialization? Briefly explain its advantages and disadvantages.

(Essay)
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One of the reasons that matrix organizations are difficult to manage is that the organizational structure violates the principle of delegation of authority.

(True/False)
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Specialized jobs are characterized by simple, easy-to-learn steps; low variety; and high repetition.

(True/False)
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Which of the following statements about functional departmentalization is true?

(Multiple Choice)
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