Question 1

The coordination of departmental activities tends to be more difficult with the geographic approach to departmentalization than with the other approaches.

Accepted Answer

A) True 
 B)False

Question 2

List and briefly describe the two approaches that companies can use to redesign internal processes.

Accepted Answer

Companies can use reengineering and empo

Question 3

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is NOT a characteristic of functional departmentalization?

Accepted Answer

A) It allows work to be done by highly qualified specialists. 
B) It lowers costs by reducing duplication. 
C) It produces managers with broader experience and expertise. 
D) It complicates coordination between departments. 
E) It organizes workers into separate units responsible for performing particular business functions. 
A) It allows work to be done by highly qualified specialists. 
B) It lowers costs by reducing duplication. 
C) It produces managers with broader experience and expertise. 
D) It complicates coordination between departments. 
E) It organizes workers into separate units responsible for performing particular business functions.

Question 5

With _____, most employees report to two bosses.

Accepted Answer

A) geographic departmentalization 
B) matrix departmentalization 
C) product departmentalization 
D) customer departmentalization 
E) functional departmentalization 
A) geographic departmentalization 
B) matrix departmentalization 
C) product departmentalization 
D) customer departmentalization 
E) functional departmentalization

Question 6

Large accounting agencies typically have separate departments that deal with households, businesses, and governments. This allows them to better serve the needs of their clients by using _____.

Accepted Answer

A) matrix departmentalization 
B) product departmentalization 
C) customer departmentalization 
D) geographic departmentalization 
E) functional departmentalization 
A) matrix departmentalization 
B) product departmentalization 
C) customer departmentalization 
D) geographic departmentalization 
E) functional departmentalization

Question 7

_____ can be best defined as a method of subdividing work and workers into separate organizational units that are responsible for completing particular tasks.

Accepted Answer

A) Authorization 
B) Centralization 
C) Specialization 
D) Standardization 
E) ​Departmentalization 
A) Authorization 
B) Centralization 
C) Specialization 
D) Standardization 
E) ​Departmentalization

Question 8

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Accepted Answer

A) organizational hierarchy 
B) product management 
C) organizational structure 
D) product position 
E) organizational process 
A) organizational hierarchy 
B) product management 
C) organizational structure 
D) product position 
E) organizational process

Question 9

Under product departmentalization, it is easier for top managers to assess work-unit performance.

Accepted Answer

A) True 
 B)False

Question 10

Product departmentalization organizes work and workers into separate units responsible for particular kinds of customers.

Accepted Answer

A) True 
 B)False

Question 11

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

Accepted Answer

A) True 
 B)False

Question 12

Organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company.

Accepted Answer

A) True 
 B)False

Question 13

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

Accepted Answer

A) True 
 B)False

Question 14

The most common matrix combines customer and functional forms of departmentalization.

Accepted Answer

A) True 
 B)False

Question 15

One of the advantages of a virtual organization is the fact that it allows member companies to share costs.

Accepted Answer

A) True 
 B)False

Question 16

Cross-department coordination tends to be very easy in organizations with functional departmentalization.

Accepted Answer

A) True 
 B)False

Question 17

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

Accepted Answer

A) True 
 B)False

Question 18

The job characteristics model (JCM) is concerned with increasing internal motivation. JCM specifies three critical psychological traits that must occur for work to be internally motivating. What are they?

Accepted Answer

The job characteristics model (JCM) spec

Question 19

The primary disadvantage of geographic departmentalization is _____.

Accepted Answer

A) the absence of cross­departmental coordination 
B) broken chains of command 
C) spans of control that are too wide 
D) the lack of empowerment 
E) duplication of resources 
A) the absence of cross­departmental coordination 
B) broken chains of command 
C) spans of control that are too wide 
D) the lack of empowerment 
E) duplication of resources

Question 20

Which of the following statements about functional departmentalization is true?

Accepted Answer

A) It allows work to be done by highly qualified specialists. 
B) It increases costs by reducing duplication. 
C) It complicates communication and coordination for departmental managers. 
D) It requires all functionally departmentalized companies to have the same functions. 
E) It eases out cross­department coordination. 
A) It allows work to be done by highly qualified specialists. 
B) It increases costs by reducing duplication. 
C) It complicates communication and coordination for departmental managers. 
D) It requires all functionally departmentalized companies to have the same functions. 
E) It eases out cross­department coordination.

The coordination of departmental activities tends to be more difficult with the geographic approach to departmentalization than with the other approaches.

List and briefly describe the two approaches that companies can use to redesign internal processes.

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Which of the following is NOT a characteristic of functional departmentalization?

With _____, most employees report to two bosses.

Large accounting agencies typically have separate departments that deal with households, businesses, and governments. This allows them to better serve the needs of their clients by using _____.

_____ can be best defined as a method of subdividing work and workers into separate organizational units that are responsible for completing particular tasks.

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Under product departmentalization, it is easier for top managers to assess work-unit performance.

Product departmentalization organizes work and workers into separate units responsible for particular kinds of customers.

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

Organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company.

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

The most common matrix combines customer and functional forms of departmentalization.

One of the advantages of a virtual organization is the fact that it allows member companies to share costs.

Cross-department coordination tends to be very easy in organizations with functional departmentalization.

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

The job characteristics model (JCM) is concerned with increasing internal motivation. JCM specifies three critical psychological traits that must occur for work to be internally motivating. What are they?

The primary disadvantage of geographic departmentalization is _____.

Which of the following statements about functional departmentalization is true?

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

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Exam 9: Designing Adaptive Organizations

The coordination of departmental activities tends to be more difficult with the geographic approach to departmentalization than with the other approaches.

List and briefly describe the two approaches that companies can use to redesign internal processes.

A virtual organization is an organization that outsources noncore business activities to outside companies, suppliers, specialists, or consultants.

Which of the following is NOT a characteristic of functional departmentalization?

With _____, most employees report to two bosses.

Large accounting agencies typically have separate departments that deal with households, businesses, and governments. This allows them to better serve the needs of their clients by using _____.

_____ can be best defined as a method of subdividing work and workers into separate organizational units that are responsible for completing particular tasks.

The term _____ can be best defined as the collection of activities that transform inputs into outputs that customers value.

Under product departmentalization, it is easier for top managers to assess work-unit performance.

Product departmentalization organizes work and workers into separate units responsible for particular kinds of customers.

In spite of their disadvantages, companies continue to create and use specialized jobs because they are very economical.

Organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company.

In a decentralized organization, workers closest to problems are authorized to make the decisions necessary to solve the problems on their own.

The most common matrix combines customer and functional forms of departmentalization.

One of the advantages of a virtual organization is the fact that it allows member companies to share costs.

Cross-department coordination tends to be very easy in organizations with functional departmentalization.

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

The job characteristics model (JCM) is concerned with increasing internal motivation. JCM specifies three critical psychological traits that must occur for work to be internally motivating. What are they?

The primary disadvantage of geographic departmentalization is _____.

Which of the following statements about functional departmentalization is true?

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Innovation and Change

Global Management

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters