Question 1

Which of the following describes a situation in which the worker takes on too many tasks or the tasks exceed the worker's capabilities?

Accepted Answer

A) Role conflict 
B) Role ambiguity 
C) Role reversal 
D) Role underload 
E) Role overload 
A) Role conflict 
B) Role ambiguity 
C) Role reversal 
D) Role underload 
E) Role overload

Question 2

Skin conditions such as acne and hives are a consequence of too much stress at work.

Accepted Answer

A) psychological 
B) medical 
C) behavioral 
D) physiological 
E) cognitive 
A) psychological 
B) medical 
C) behavioral 
D) physiological 
E) cognitive

Question 3

Alcohol, drug abuse, and violent behavior are examples of
consequences of organizational stress.

Accepted Answer

The answer of Alcohol, drug abuse, and violent behavior are...

Question 4

Which of the following is not an example of a collateral program?

Accepted Answer

A) Career development 
B) Employee fitness 
C) Health promotion 
D) Stress management 
E) Shift work 
A) Career development 
B) Employee fitness 
C) Health promotion 
D) Stress management 
E) Shift work

Question 5

Which of the following is not a relaxation technique for coping with work stress?

Accepted Answer

A) Making a "to do" list 
B) Sitting quietly with eyes closed 
C) Taking a rest break 
D) Taking a vacation 
E) Taking a nap 
A) Making a "to do" list 
B) Sitting quietly with eyes closed 
C) Taking a rest break 
D) Taking a vacation 
E) Taking a nap

Question 6

The two most significant forms of withdrawal behavior are absenteeism and quitting.

Accepted Answer

A) True 
 B)False

Question 7

The relationship between Type A and Type B behavior patterns and coronary heart disease is more complex than originally believed.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are basic causes of stress in organization except

Accepted Answer

A) role demands. 
B) intrinsic demands. 
C) physical demands. 
D) interpersonal demands. 
E) task demands. 
A) role demands. 
B) intrinsic demands. 
C) physical demands. 
D) interpersonal demands. 
E) task demands.

Question 9

A moderate degree of workload-related stress can

Accepted Answer

A) stimulate energy and motivation. 
B) overload the nervous system. 
C) weaken the physical system. 
D) result in apathy. 
E) increase anxiety. 
A) stimulate energy and motivation. 
B) overload the nervous system. 
C) weaken the physical system. 
D) result in apathy. 
E) increase anxiety.

Question 10

Unpleasant stress that accompanies negative events is called
.

Accepted Answer

The answer of Unpleasant stress that accompanies negative events is...

Question 11

Which of the following is not true about the general adaptation syndrome model?

Accepted Answer

A) Everyone has a stress threshold. 
B) Some people cannot tolerate much stress at all. 
C) Prolonged exposure to stress results in a greater tolerance for future stress. 
D) Some people can tolerate a great deal of stress. 
E) Each person has a normal level of resistance to stressful events. 
A) Everyone has a stress threshold. 
B) Some people cannot tolerate much stress at all. 
C) Prolonged exposure to stress results in a greater tolerance for future stress. 
D) Some people can tolerate a great deal of stress. 
E) Each person has a normal level of resistance to stressful events.

Question 12

Which of the following types of conflict results from a discrepancy between role requirements and an individual's personal values?

Accepted Answer

A) Intrarole 
B) Person-role 
C) Intersender 
D) Intrasender 
E) Interrole 
A) Intrarole 
B) Person-role 
C) Intersender 
D) Intrasender 
E) Interrole

Question 13

Task demands that are too low can cause a person to

Accepted Answer

A) develop healthy coping techniques. 
B) become bored. 
C) be healthy and pleased with life. 
D) feel invigorated. 
E) become anxious about time pressures. 
A) develop healthy coping techniques. 
B) become bored. 
C) be healthy and pleased with life. 
D) feel invigorated. 
E) become anxious about time pressures.

Question 14

arises when a goal is not clear.

Accepted Answer

The answer of arises when a goal is not clear....

Question 15

Because stress is harmful, it should be eliminated.

Accepted Answer

A) True 
 B)False

Question 16

Medical, psychological, and behavioral responses to stress are primarily

Accepted Answer

A) eustress. 
B) burnout. 
C) hardiness adjustments. 
D) individual consequences. 
E) organizational consequences. 
A) eustress. 
B) burnout. 
C) hardiness adjustments. 
D) individual consequences. 
E) organizational consequences.

Question 17

Anything that induces stress is classified as a .

Accepted Answer

The answer of Anything that induces stress is classified as...

Question 18

Which of the following is not a characteristic of a Type B person?

Accepted Answer

A) They are confident. 
B) They experience few time conflicts. 
C) They are able to work at a constant pace. 
D) They are highly devoted to work. 
E) They have a balanced approach to life. 
A) They are confident. 
B) They experience few time conflicts. 
C) They are able to work at a constant pace. 
D) They are highly devoted to work. 
E) They have a balanced approach to life.

Question 19

Stress in organizational settings is not influenced by events that take place outside the organization.

Accepted Answer

A) True 
 B)False

Question 20

All of the following are direct organizational consequences of stress except

Accepted Answer

A) accident proneness. 
B) poor work quality. 
C) turnover. 
D) absenteeism. 
E) lowered productivity. 
A) accident proneness. 
B) poor work quality. 
C) turnover. 
D) absenteeism. 
E) lowered productivity.

Which of the following describes a situation in which the worker takes on too many tasks or the tasks exceed the worker's capabilities?

Skin conditions such as acne and hives are a consequence of too much stress at work.

Alcohol, drug abuse, and violent behavior are examples of consequences of organizational stress.

Which of the following is not an example of a collateral program?

Which of the following is not a relaxation technique for coping with work stress?

The two most significant forms of withdrawal behavior are absenteeism and quitting.

The relationship between Type A and Type B behavior patterns and coronary heart disease is more complex than originally believed.

All of the following are basic causes of stress in organization except

A moderate degree of workload-related stress can

Unpleasant stress that accompanies negative events is called .

Which of the following is not true about the general adaptation syndrome model?

Which of the following types of conflict results from a discrepancy between role requirements and an individual's personal values?

Task demands that are too low can cause a person to

arises when a goal is not clear.

Because stress is harmful, it should be eliminated.

Medical, psychological, and behavioral responses to stress are primarily

Anything that induces stress is classified as a .

Which of the following is not a characteristic of a Type B person?

Stress in organizational settings is not influenced by events that take place outside the organization.

All of the following are direct organizational consequences of stress except

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 7: Managing Stress and the Work-Life Balance

Which of the following describes a situation in which the worker takes on too many tasks or the tasks exceed the worker's capabilities?

Skin conditions such as acne and hives are a consequence of too much stress at work.

Alcohol, drug abuse, and violent behavior are examples of consequences of organizational stress.

Which of the following is not an example of a collateral program?

Which of the following is not a relaxation technique for coping with work stress?

The two most significant forms of withdrawal behavior are absenteeism and quitting.

The relationship between Type A and Type B behavior patterns and coronary heart disease is more complex than originally believed.

All of the following are basic causes of stress in organization except

A moderate degree of workload-related stress can

Unpleasant stress that accompanies negative events is called .

Which of the following is not true about the general adaptation syndrome model?

Which of the following types of conflict results from a discrepancy between role requirements and an individual's personal values?

Task demands that are too low can cause a person to

arises when a goal is not clear.

Because stress is harmful, it should be eliminated.

Medical, psychological, and behavioral responses to stress are primarily

Anything that induces stress is classified as a .

Which of the following is not a characteristic of a Type B person?

Stress in organizational settings is not influenced by events that take place outside the organization.

All of the following are direct organizational consequences of stress except

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Organization Change and Development

Filters