Exam 11: Communication in Organizations

Communication can be compared to the nervous system in the human body.

Managers should foster communication because it increases trust and minimizes the effects of status differences.

The degree of correspondence between the intended message from the source and the message as translated by the receiver is called

The electronic "office of the future" links only the internal members of the organization.

Transmission is the process through which the symbols that represent the message are sent to the receiver.

E-mail is probably the most common form of written communication in organizations.

A person serving as a bridge between groups is called a .

The isolated dyad tends to work alone and to interact and communicate little with others.

Eye contact is a form of

Which of the following is not a factor that influences the spontaneous development of small-group communication networks?

Communication that is generally provides directions.

For effective communication to take place when a manager attempts to give directions to an employee regarding an assignment, both parties must

Fortunately for retailers, brand names translate across cultures without difficulty.

Written, oral, and nonverbal methods of communicating are often combined.

Encoding is the process by which the message is translated from an idea or thought into transmittable symbols.

Which of the following is not a receiver-based barrier to communication?

The study of meaning in language forms is called "semantics."

The real increases in organizational productivity due to information technology come from

A can control information moving in either direction through a channel.

A(n) is a person who links the organization to the external environment, having frequent contact with sources outside the organization.