Question 1

Fidelity can be diminished at which point in the communication process?

Accepted Answer

A) The source 
B) Feedback 
C) The receiver 
D) The transmission 
E) At any point in the communication process. 
A) The source 
B) Feedback 
C) The receiver 
D) The transmission 
E) At any point in the communication process.

Question 2

It is important that a sender choose the medium that corresponds to the type of message he or she is sending.

Accepted Answer

A) True 
 B)False

Question 3

The source encodes an idea or thought into and transmits it.

Accepted Answer

The answer of The source encodes an idea or thought...

Question 4

The liaison serves as a bridge between groups, tying groups together and facilitating the communication flow needed to integrate group activities.

Accepted Answer

A) True 
 B)False

Question 5

International communication is closely related to issues of coordination.One key coordination factor is

Accepted Answer

A) time differences across the two countries. 
B) informal lines of communication. 
C) organizational standards. 
D) the source credibility. 
E) the intentions of the receiver. 
A) time differences across the two countries. 
B) informal lines of communication. 
C) organizational standards. 
D) the source credibility. 
E) the intentions of the receiver.

Question 6

All of the following are examples of "body language" except

Accepted Answer

A) smiling. 
B) frowning. 
C) shouting. 
D) making eye contact. 
E) sitting back with arms folded. 
A) smiling. 
B) frowning. 
C) shouting. 
D) making eye contact. 
E) sitting back with arms folded.

Question 7

The use of jargon

Accepted Answer

A) is sometimes intentional to obscure meaning or to show outsiders that the source belongs to the group that uses the language. 
B) makes communication within a close collegial group less efficient. 
C) slows down communication when noise is also present. 
D) speeds up communication between two groups of people with semantic differences. 
E) makes communication with people outside the group more efficient. 
A) is sometimes intentional to obscure meaning or to show outsiders that the source belongs to the group that uses the language. 
B) makes communication within a close collegial group less efficient. 
C) slows down communication when noise is also present. 
D) speeds up communication between two groups of people with semantic differences. 
E) makes communication with people outside the group more efficient.

Question 8

Filtering may be more likely to occur in which of the following forms of communication?

Accepted Answer

A) E-mail 
B) Face-to-face conversations 
C) Formal letters 
D) All-channel networks 
E) Downward communication 
A) E-mail 
B) Face-to-face conversations 
C) Formal letters 
D) All-channel networks 
E) Downward communication

Question 9

All of the following are true about the social process of communication except

Accepted Answer

A) it requires face-to-face interaction. 
B) it allows information exchange. 
C) it is not an instantaneous event. 
D) it involves two or more people. 
E) it takes place over time. 
A) it requires face-to-face interaction. 
B) it allows information exchange. 
C) it is not an instantaneous event. 
D) it involves two or more people. 
E) it takes place over time.

Question 10

convey status, power, and prestige and create an atmosphere for doing business.

Accepted Answer

The answer of convey status, power, and prestige and create...

Question 11

A links the organization to the external environment.

Accepted Answer

The answer of A links the organization to the external...

Question 12

Which network allows each person to communicate with the people on both sides but not with anyone else?

Accepted Answer

A) Wheel 
B) Star 
C) All-channel 
D) Chain 
E) Circle 
A) Wheel 
B) Star 
C) All-channel 
D) Chain 
E) Circle

Question 13

Each person in a circle network communicates with the people on both sides but not with anyone else.

Accepted Answer

A) True 
 B)False

Question 14

Communication range from interpersonal such as talking or touching, to mass media, such as newspapers, magazines, or television broadcasts.

Accepted Answer

The answer of Communication range from interpersonal such as talking...

Question 15

Telecommuting has increased due to

Accepted Answer

A) the high price of gasoline. 
B) the shortage of office real estate. 
C) the desire of employers to avoid paying benefits. 
D) governmental legislation. 
E) the increased availability of information technology. 
A) the high price of gasoline. 
B) the shortage of office real estate. 
C) the desire of employers to avoid paying benefits. 
D) governmental legislation. 
E) the increased availability of information technology.

Question 16

What is the most expressive component of the face?

Accepted Answer

A) The eyes 
B) The eyebrows 
C) The mouth 
D) The ears 
E) The forehead 
A) The eyes 
B) The eyebrows 
C) The mouth 
D) The ears 
E) The forehead

Question 17

The primary purpose of organizational communication is to share information with all the members of the organization.

Accepted Answer

A) True 
 B)False

Question 18

International communication problems include all of the following sources except

Accepted Answer

A) colors. 
B) body language. 
C) new forms of communication technology. 
D) exchange rates. 
E) language. 
A) colors. 
B) body language. 
C) new forms of communication technology. 
D) exchange rates. 
E) language.

Question 19

Verification is the feedback portion of communication.

Accepted Answer

A) True 
 B)False

Question 20

Jim needs to formally communicate with someone outside the organization.The most appropriate form of communication would be a

Accepted Answer

A) memo. 
B) letter. 
C) manual. 
D) form. 
E) report. 
A) memo. 
B) letter. 
C) manual. 
D) form. 
E) report.

Fidelity can be diminished at which point in the communication process?

It is important that a sender choose the medium that corresponds to the type of message he or she is sending.

The source encodes an idea or thought into and transmits it.

The liaison serves as a bridge between groups, tying groups together and facilitating the communication flow needed to integrate group activities.

International communication is closely related to issues of coordination.One key coordination factor is

All of the following are examples of "body language" except

The use of jargon

Filtering may be more likely to occur in which of the following forms of communication?

All of the following are true about the social process of communication except

convey status, power, and prestige and create an atmosphere for doing business.

A links the organization to the external environment.

Which network allows each person to communicate with the people on both sides but not with anyone else?

Each person in a circle network communicates with the people on both sides but not with anyone else.

Communication range from interpersonal such as talking or touching, to mass media, such as newspapers, magazines, or television broadcasts.

Telecommuting has increased due to

What is the most expressive component of the face?

The primary purpose of organizational communication is to share information with all the members of the organization.

International communication problems include all of the following sources except

Verification is the feedback portion of communication.

Jim needs to formally communicate with someone outside the organization.The most appropriate form of communication would be a

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 11: Communication in Organizations

Fidelity can be diminished at which point in the communication process?

It is important that a sender choose the medium that corresponds to the type of message he or she is sending.

The source encodes an idea or thought into and transmits it.

The liaison serves as a bridge between groups, tying groups together and facilitating the communication flow needed to integrate group activities.

International communication is closely related to issues of coordination.One key coordination factor is

All of the following are examples of "body language" except

The use of jargon

Filtering may be more likely to occur in which of the following forms of communication?

All of the following are true about the social process of communication except

convey status, power, and prestige and create an atmosphere for doing business.

A links the organization to the external environment.

Which network allows each person to communicate with the people on both sides but not with anyone else?

Each person in a circle network communicates with the people on both sides but not with anyone else.

Communication range from interpersonal such as talking or touching, to mass media, such as newspapers, magazines, or television broadcasts.

Telecommuting has increased due to

What is the most expressive component of the face?

The primary purpose of organizational communication is to share information with all the members of the organization.

International communication problems include all of the following sources except

Verification is the feedback portion of communication.

Jim needs to formally communicate with someone outside the organization.The most appropriate form of communication would be a

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Power, Politics, and Organizational Justice

Conflict and Negotiation in Organizations

Foundations of Organization Structure

Organization Design

Organization Culture

Organization Change and Development

Filters