Exam 8: Motivation, Leadership, and Teamwork

The most important aspect of Stephen Covey's Seven Habits model is thinking in terms of win-win because most achievements are based on cooperative efforts.

Regina enjoys her work and feels her salary and benefits are excellent. Unfortunately, Regina shares an office with a co-worker she finds extremely difficult. Regina finds herself dreading heading off to work each morning. According to Herzberg, ________.

Juan is frustrated with his job of five years. He feels like nothing he does has any effect on the company's success or failure. He believes that his personal successes probably will not benefit him and, if there is any benefit, it will be very small. According to Vroom, Juan has ________.

Global Tech, Inc. has employees all over the world. Employees have face-to-face meetings on occasion, but they mostly communicate with each other via conference call, email, and Web casts. These employees form a virtual team.

Which of the following is NOT part of Stephen Covey's Seven Habits model?

Andre had a difficult time finding a job after college. Eventually he found work selling office equipment, which did not interest him much. Andre's sales are low and so is his motivation to do more for the company for which he works. According to the Q12, Andre is classified as ________.

Jack works for a small software company. The owner asks Jack and his co-workers to brainstorm ways to improve customer satisfaction and to vote on which ones they'd like to implement. Once the final decisions are made, the owner asks Jack for his acceptance. The owner of the software company is attempting to implement which motivational theory?

Define the concept of flow.

Emi has worked as a computer programmer for the same company for five years. She is actively looking for another job and spends a great deal of her work day scanning want ads, making phone calls, and chatting with her co-workers. She completes none of her work tasks and is secretly pleased to negatively affect the company with whom she is employed. According to the Q12, Emi is classified as ________.

Julio is a supervisor known for being an excellent listener and collaborator. His company will soon acquire a whole new product line, which may increase workload. In order to build a consensus for this new situation, Julio asks for employee input and participation. Which of the four leadership styles best describes Julio in this example? Why?

Natalia is a new employee in the sales department. Her early results are so tremendous that the regional sales manager sent an email to the sales department praising Natalia's work. To Natalia, this could be a(n)________.

According to the Hawthorne effect, ________.

Organizational psychology is the study of how to create a workplace that fosters motivation and productivity among employees.

Describe in detail the Theory Z management style.

Irene manages bakers who work for a large bakery chain. The morning shift always seems to accomplish more than the afternoon shift. Irene decides to study the afternoon shift to see where the problem may originate. Irene is surprised to learn that the afternoon shift's productivity is now higher than that of the morning shift. Why did this happen?