Exam 9: Human Resources and Labor Relations

Benjamin has a full-time job and has decided to work toward earning his master's degree at a local university. Some days he works from 7:00 a.m. until 3:30 p.m. so he can leave in time to attend his 4:00 p.m. classes. The rest of the week, Benjamin works from 8:00 a.m. until 4:30 p.m. From this example, we know Benjamin's company allows ________.

Recently, negotiations between a grocery store union and their employer broke down. The employees staged an organized effort to encourage their supporters to shop for groceries elsewhere. The employees organized a ________.

Linda owns a bakery and wants to hire Bill, a Web-page developer, to create a new site for her company. Linda does not need Bill on staff permanently. Bill would be considered a(n)________.

Ronald was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University. What type of training is Ronald receiving? How do you know?

Simulation training is most suitable to all of the following jobs EXCEPT ________.

Veronica is reentering the workforce after years away caring for her elderly parents. She is making many assumptions about today's workplace. Which of Veronica's assumptions is FALSE?

Nolan is applying for a promotion within his company. The formal statement about the job says that he must have a four-year college business degree, have five years of experience with the sales force, have the ability to work under pressure, and have excellent communication and organizational skills. These statements, or ________, were made to ensure Nolan was the right person to fulfill the job's requirements.

What concerns do women face in today's workforce?

Mary Beth is opening her own day care center. She plans to offer her employees flexible schedules, free child care, and free memberships to the local fitness center in hopes of keeping them motivated and relaxed. Mary Beth is offering work/life benefits to her employees.

Yoshiko owns a greeting card store and recently hired a new daytime clerk. The new clerk is learning job skills by performing them under Yoshiko's informal direction. Yoshiko is conducting a(n)________.

Suki earns $52,000 per year for her work as an associate marketing manager. Suki's compensation is called a ________.

Elizabeth saw a posting for a new job on the company's intranet. She was interested in the new challenges this job could provide her, so she applied right away. Elizabeth's company was performing ________.

Develop a workforce profile that includes yourself and your best friend as employees.

A labor union seeks to protect members from unfair labor practices and poor working conditions.

Think of your ideal job. Write a job description and job specifications for it.

When Iris was trained for her new job, she was asked to respond to questions on a computerized multiple-choice test. Iris' company used the apprentice training approach.

Sydney recently saw a notice in her company newsletter about a new job opening within her company. Since it was a promotion for her, she applied later that day. In this example, Sydney's company recruited externally.

Ramona's company has taken a new approach to the appraisal system. They combine goal setting, performance appraisals, training, and feedback into an ongoing process. This approach is called performance management.

Roseanne is in the process of hiring a new administrative assistant. What is the last step in this hiring process?

Yvette was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University. This is an example of ________.