Exam 9: Human Resources and Labor Relations

Define the steps in the HR activity, hiring.

Doreen is a marketing instructor at the branch office of a local college. When she cannot teach one of her evening classes, she hires her friend Patrick to fill in for her. In this case, Patrick is a(n)________.

What is the retirement age in the United States?

The California Nurses Association was formed to negotiate the unique salary needs and working hour structures of direct-care nurses with the hospitals in which they work. The CNA is an example of a ________.

The managers of a roofing company start hearing their employees talk about approaching their local union representatives with concerns about working hours. Management legally can use a lockout to keep these employees from entering the premises.

Arthur is the new HR manager and is investigating the various forms of compensation the company uses for its employees. What forms of compensation might be offered at Arthur's company?

Quinn is seeking a promotion within her company and needs to complete her master's degree. To help facilitate this, she took a marketing class over the Internet. What kind of training is Quinn receiving? How do you know?

Yvette was recently hired as a restaurant manager for McDonald's and must attend classes at Hamburger University. This is an example of the programmed learning approach.

Carlos needs to assess the current supply of employees in his company. He consults a document detailing the ages, educational backgrounds, training, experiences, specialized skills, and current and previous office positions for each employee. In HR, this document is called the ________.

Orson works with a group of employees who would like to form a union. Orson and a majority of his co-workers band together to form a group responsible for negotiating better working conditions or pay. Orson and his co-workers formed ________.

When Firefighters Local 48 negotiates directly and only with its employers for better work conditions and terms of employment, it is called ________.

What is collective bargaining?

Chelsea is a marketing manager and receives a lump sum payment from her company based on the company's higher-than-normal profits from last year. Chelsea's compensation is called a ________.

An insurance company was posting a job notice about a new position within the company. The notice stated that a younger employee was desirable because they thought he/she would stay with the company for a longer period of time. This kind of behavior is considered illegal under the ________.

What kinds of things happen when negotiations break down?

Benito is an HR manager who is responsible for online recruitment of new employees. Technology has created many challenges for recruiters like him. Which of the following is FALSE?

Kyle has just accepted a job as an accountant for a large firm. He is deaf, so his employer is expected to accommodate Kyle's needs with some modified telephone equipment. These reasonable accommodations are legislated under the ________.

Recently, negotiations between a local housepainters union and their employer came to an impasse. The employer felt he had a legitimate position in the negotiations and refused to allow union member painters from entering the premises. This is called a ________.

Labor unions originated during the U.S. Industrial Revolution.

The Screen Actors Guild protects the interests of film and television performers. SAG is an example of what kind of organization? What kinds of things do they do?