Question 1

How is group flow achieved?

Accepted Answer

Group flow occurs when a group knows how to work together so that each individual member can achieve flow. When forming work teams, managers must consider size (large vs. small), life span (long-term or short-term), and status (formal or informal).

Question 2

According to Maslow, which need are people striving to satisfy when they seek to maximize their own potential?

Accepted Answer

A) esteem 
B) physiological 
C) self-actualization 
D) safety 
A) esteem 
B) physiological 
C) self-actualization 
D) safety C

Question 3

Compare and contrast organizational and industrial psychology.

Accepted Answer

Organizational psychology concerns itself with the creation of the kind of workplace that helps motivate employees and increases productivity. It is people-centered. The field of industrial psychology was created to further study the ideas of scientific management, which was based on Frederick Taylor's experiments and research. He encouraged companies to use scientific study to determine the best methods to complete tasks and then train employees in these methods. Both study ways to increase productivity. Organizational psychology is people-oriented; industrial is task-oriented.

Question 4

________ is the motivational theory that suggests people react strongly to situations they judge to be unfair and these reactions influence their job satisfaction and performance.

Accepted Answer

A) Sociocracy management theory 
B) Uncertainty management theory 
C) Theory X management theory 
D) Theory Z management theory 
A) Sociocracy management theory 
B) Uncertainty management theory 
C) Theory X management theory 
D) Theory Z management theory

Question 5

Which of the following is NOT a characteristic of a good team setting for group flow?

Accepted Answer

A) use of round tables and notepads 
B) displays of informational charts, graphs, and summaries 
C) focus on the product's target market 
D) use of prototypes and visualization techniques 
A) use of round tables and notepads 
B) displays of informational charts, graphs, and summaries 
C) focus on the product's target market 
D) use of prototypes and visualization techniques

Question 6

Dominic works in a consumer products firm. He has a safe working environment, an excellent salary, good benefits, and friendly co-workers. Dominic has recently applied for another position in another department. According to Herzberg, what is most likely motivating Dominic's interest in the other job?

Accepted Answer

Dominic's hygiene factors, safety, pay,

Question 7

Two motivational theories for the modern workplace are the uncertainty management theory and sociocracy. Define each.

Accepted Answer

Uncertainty management is a modern theor

Question 8

A new work team was just created. It consists of employees who have worked together for a few years in the same functional area of the company and who are from widely different age groups. What are two problems with the make-up of this work team?

Accepted Answer

The first potential problem is groupthin

Question 9

Isabella has been assigned a job in a completely new division and is unsure of what the future holds for her and her career. Isabella was surprised that the company's newest hire was named division head. She feels this promotion was unfair and that others deserved it more. Isabella is beginning to feel so dissatisfied with the new situation that she completes less and less work each day. The motivational theory that attempts to understand Isabella's situation is ________.

Accepted Answer

A) sociocracy management theory 
B) Theory X management theory 
C) Theory Z management theory 
D) uncertainty management theory 
A) sociocracy management theory 
B) Theory X management theory 
C) Theory Z management theory 
D) uncertainty management theory

Question 10

The Q12 has identified Miranda as an actively disengaged employee. Which of the following statements is TRUE?

Accepted Answer

A) Miranda does not hinder others' work. 
B) Miranda is indifferent to the company. 
C) Miranda adds to the success of the company. 
D) Miranda combats the efforts of engaged employees. 
A) Miranda does not hinder others' work. 
B) Miranda is indifferent to the company. 
C) Miranda adds to the success of the company. 
D) Miranda combats the efforts of engaged employees.

Question 11

According to Maslow, which need are people striving to satisfy when they seek stable places to live and work?

Accepted Answer

A) belonging 
B) esteem 
C) physiological 
D) safety 
A) belonging 
B) esteem 
C) physiological 
D) safety

Question 12

According to McClelland's "three needs" theory, when an individual has multiple needs, one need tends to dominate the others.

Accepted Answer

A) True 
 B)False

Question 13

In Maslow's hierarchy, the need for water, food, and sleep are classified as ________.

Accepted Answer

A) self-actualization needs 
B) safety needs 
C) belonging needs 
D) physiological needs 
A) self-actualization needs 
B) safety needs 
C) belonging needs 
D) physiological needs

Question 14

Bert owns a company that provides institutional cleaning services. He likes things done to his exact standards and does not tolerate any other methods. According to McClelland's "three needs" theory, Bert's dominate need is ________.

Accepted Answer

A) achievement 
B) safety 
C) power 
D) affiliation 
A) achievement 
B) safety 
C) power 
D) affiliation

Question 15

Sandra is an office manager. She believes her employees are unmotivated and cannot adequately complete the simplest tasks without written, step-by-step instructions from her. She knows that if she leaves the office for even the shortest amount of time, her employees will goof off and accomplish nothing. Sandra most likely operates under the management style model, Theory X.

Accepted Answer

A) True 
 B)False

Question 16

Dwayne's company asks every employee to help make important decisions. Once the final decision is reached, every employee is polled to see if this decision is acceptable. Dwayne's company is attempting to work under the modern system of sociocracy.

Accepted Answer

A) True 
 B)False

Question 17

Think of a team of which you are, or were, a member. Think of a project you worked on or a problem you had to solve. Use Stephen Covey's Seven Habits model to discuss how you managed the project or solved the problem.

Accepted Answer

In his Seven Habits model, Stephen Covey

Question 18

According to Vroom's model, instrumentality answers which of the following questions?

Accepted Answer

A) Does my working harder lead to a positive outcome for myself? 
B) How good will I feel if I can accomplish this task? 
C) How good will my reward be for my noteworthy performance level? 
D) How serious a punishment do I expect if I do not perform well? 
A) Does my working harder lead to a positive outcome for myself? 
B) How good will I feel if I can accomplish this task? 
C) How good will my reward be for my noteworthy performance level? 
D) How serious a punishment do I expect if I do not perform well?

Question 19

InfoTech offers its employees long-term employment with a focus on individual responsibility. As a result, its workers are loyal to the organization, are highly productive, and have strong morale. The management style InfoTech most likely is applying is ________.

Accepted Answer

A) Theory X 
B) Theory Y 
C) Theory Z 
D) Expectancy Theory 
A) Theory X 
B) Theory Y 
C) Theory Z 
D) Expectancy Theory

Question 20

Brenda is a clerk at a greeting card store. She finds the work so simple that she finishes her duties quickly and uses the extra time in her work day to complete personal tasks. Brenda is in a flow state.

Accepted Answer

A) True 
 B)False

How is group flow achieved?

According to Maslow, which need are people striving to satisfy when they seek to maximize their own potential?

Compare and contrast organizational and industrial psychology.

________ is the motivational theory that suggests people react strongly to situations they judge to be unfair and these reactions influence their job satisfaction and performance.

Which of the following is NOT a characteristic of a good team setting for group flow?

Two motivational theories for the modern workplace are the uncertainty management theory and sociocracy. Define each.

A new work team was just created. It consists of employees who have worked together for a few years in the same functional area of the company and who are from widely different age groups. What are two problems with the make-up of this work team?

The Q12 has identified Miranda as an actively disengaged employee. Which of the following statements is TRUE?

According to Maslow, which need are people striving to satisfy when they seek stable places to live and work?

According to McClelland's "three needs" theory, when an individual has multiple needs, one need tends to dominate the others.

In Maslow's hierarchy, the need for water, food, and sleep are classified as ________.

Bert owns a company that provides institutional cleaning services. He likes things done to his exact standards and does not tolerate any other methods. According to McClelland's "three needs" theory, Bert's dominate need is ________.

Dwayne's company asks every employee to help make important decisions. Once the final decision is reached, every employee is polled to see if this decision is acceptable. Dwayne's company is attempting to work under the modern system of sociocracy.

Think of a team of which you are, or were, a member. Think of a project you worked on or a problem you had to solve. Use Stephen Covey's Seven Habits model to discuss how you managed the project or solved the problem.

According to Vroom's model, instrumentality answers which of the following questions?

InfoTech offers its employees long-term employment with a focus on individual responsibility. As a result, its workers are loyal to the organization, are highly productive, and have strong morale. The management style InfoTech most likely is applying is ________.

Brenda is a clerk at a greeting card store. She finds the work so simple that she finishes her duties quickly and uses the extra time in her work day to complete personal tasks. Brenda is in a flow state.

Business in the United States

Economics and Banking

Ethics and Social Responsibility

Business in a Global Economy

Entrepreneurs and Small Businesses

Forms of Business Ownership

Functions and Skills of Management

Human Resources and Labor Relations

Business Technology: Management Information Systems

Production and Operations Management

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Securities and Investments

Mini E-Commerce

Mini Constructing a Successful Business Plan

Mini Business Communications

Mini Finding Employment

Mini Personal Finance

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Exam 8: Motivation, Leadership, and Teamwork

How is group flow achieved?

According to Maslow, which need are people striving to satisfy when they seek to maximize their own potential?

Compare and contrast organizational and industrial psychology.

________ is the motivational theory that suggests people react strongly to situations they judge to be unfair and these reactions influence their job satisfaction and performance.

Which of the following is NOT a characteristic of a good team setting for group flow?

Two motivational theories for the modern workplace are the uncertainty management theory and sociocracy. Define each.

A new work team was just created. It consists of employees who have worked together for a few years in the same functional area of the company and who are from widely different age groups. What are two problems with the make-up of this work team?

The Q12 has identified Miranda as an actively disengaged employee. Which of the following statements is TRUE?

According to Maslow, which need are people striving to satisfy when they seek stable places to live and work?

According to McClelland's "three needs" theory, when an individual has multiple needs, one need tends to dominate the others.

In Maslow's hierarchy, the need for water, food, and sleep are classified as ________.

Bert owns a company that provides institutional cleaning services. He likes things done to his exact standards and does not tolerate any other methods. According to McClelland's "three needs" theory, Bert's dominate need is ________.

Dwayne's company asks every employee to help make important decisions. Once the final decision is reached, every employee is polled to see if this decision is acceptable. Dwayne's company is attempting to work under the modern system of sociocracy.

Think of a team of which you are, or were, a member. Think of a project you worked on or a problem you had to solve. Use Stephen Covey's Seven Habits model to discuss how you managed the project or solved the problem.

According to Vroom's model, instrumentality answers which of the following questions?

InfoTech offers its employees long-term employment with a focus on individual responsibility. As a result, its workers are loyal to the organization, are highly productive, and have strong morale. The management style InfoTech most likely is applying is ________.

Brenda is a clerk at a greeting card store. She finds the work so simple that she finishes her duties quickly and uses the extra time in her work day to complete personal tasks. Brenda is in a flow state.

Business in the United States

Economics and Banking

Ethics and Social Responsibility

Business in a Global Economy

Entrepreneurs and Small Businesses

Forms of Business Ownership

Functions and Skills of Management

Human Resources and Labor Relations

Business Technology: Management Information Systems

Production and Operations Management

Marketing and Consumer Behavior

Product Development and Pricing Strategies

Promotion and Distribution

Financing and Tracking Business Operations

Securities and Investments

Mini E-Commerce

Mini Constructing a Successful Business Plan

Mini Business Communications

Mini Finding Employment

Mini Personal Finance

Filters