Exam 8: Motivation, Leadership, and Teamwork

Felix just renegotiated a contract with his largest vendor. He feels a great deal of satisfaction for his success and is now reviewing other contracts. Is Felix responding to extrinsic or intrinsic motivators? How do you know?

Amelia manages a group of administrative assistants. For them to create their best work, she would like to increase their motivation levels and foster an atmosphere of flow. What kinds of things can Amelia do?

Eric's new job really interests him. He finds himself completely immersed in his work and so focused that the tasks seem effortless. What term describes this state of rapt attention?

Bernie is working as many overtime hours as he can to cover the down payment on his family's new house. According to Maslow, what needs are motivating Bernie to work extra hours?

William was a factory worker in the 1920s. His company trained him in the exact sequence of steps he needed to make each day so that he would work to maximum productivity. William's company was using the principles of ________.

Anna, a psychology major, has decided to specialize in the study of how to create a workplace that fosters motivation and productivity among employees. This is known as ________ psychology.

Chris owns a small grocery store. He notices that his employees seem unmotivated to work harder during peak times in his business. Chris increases the number of bonuses each employee may earn during those seasons. Chris is assuming his employees are motivated intrinsically.

Jeffrey runs a small magazine, which has always been printed and mailed to subscribers. Jeffrey has dreamed of creating a way to provide customers with an inexpensive, portable, electronic resource for reading magazines. To inspire his employees and move them toward sharing in his dream, he holds small group meetings to explain how their efforts can contribute to his goals. Which of the following best describes Jeffrey's leadership style?

In which type of business would you most likely find a Theory X style of management?

Programs that identify employees' talents and skills and then support efforts to further develop them are called strength-based management systems.

Teresa likes her job and believes that the tasks she completes each day actually make a difference to the success of her company. She thinks there's always a good chance she'll be rewarded in some way for her work, perhaps even with a very large raise. According to Vroom's model, Teresa's motivation is high.

________ is the motivational theory that suggests that all members of an organization should be involved in decision making and all members should support, in some manner, the final decision.

Effective leaders do not challenge accepted beliefs so that their leadership is not put into question.

Which of the following is NOT a hygiene factor according to Herzberg?

Which of the following best defines McClelland's need for achievement?

Ross's work team is made up of various members of the art department who have all worked together for many years. They like that they work in synch and rarely have to explain things to each other because they are so much alike. A threat to Ross' work team is narrow mindedness caused by ________.

The Q12 classifies employees who work with passion and add to the success of the company as "engaged."

Anna, a psychology major, studied the history of her favorite subject. She learned that in the early 1900s, ________ psychology was created to understand scientifically how to manage employees and work optimally.

After accepting a new job and moving to a new city, Tania felt isolated and unhappy. After a few months, she became friends with some of her co-workers and joined a book club. According to Maslow, Tania fulfilled her need for ________.

According to Vroom's model, which psychological force answers the question, "How great a reward will there be if my performance is exemplary?"