Exam 13: Motivation and Performance

While Bill was rather disappointed with his yearly bonus, he still believed that his manager provided a clear and sufficient explanation about how his performance contributed to the bonus amount. Bill perceives a high degree of ________ justice from the manager's behavior.

Differentiate between intrinsic, extrinsic, and prosocial motivation. Provide an example of how a person can be motivated by all three at the same time.

According to McClelland, an employee with a strong desire to perform tasks well and meet personal standards for excellence has the need for

Despite being faced with several obstacles, Fiona achieved every goal set by her manager and was pleasantly surprised to receive the Employee of the Year award. Fiona demonstrated

Use goal-setting theory to identify the important characteristics of an effective goal. Provide an example of both a good and a bad goal relative to those characteristics.

If a person is extrinsically motivated, he or she would be driven to

As a reward for completing his assignment two weeks ahead of schedule, Diego decided to take a vacation. The reward is an example of

A person can either be intrinsically motivated or prosocially motivated, but not both at the same time.

A company is competing with other companies for skilled employees in an extremely competitive environment. To ensure top-rated employees will be motivated to stay and not jump to a competitor, the company should

Julia's company has a well-documented performance management process whereby each employee's performance correlates directly to yearly bonuses and pay raises. This process demonstrates motivation through a high level of instrumentality.

Extrinsically motivated behavior is that which is performed out of a desire to work for the welfare of society.

________ theory considers how managers can ensure that organization members focus their inputs on achieving high performance and accomplishing organizational targets.

In what ways can pay be used as a source of motivation? How do the theories related to needs, expectancy, and learning align regarding the right way to distribute pay-related outcomes?

________ identified three universal categories of need: existence, relatedness, and growth.

Jonah perceives that while he works the same hours as his peers and makes similar contributions, he is being paid less. Use equity theory to describe what condition Jonah is experiencing and what might he be motivated to do.

Sam's manager is very respectful and, even when delivering constructive criticism as part of ongoing feedback, is always encouraging and helpful. Sam perceives a high degree of ________ justice from the manager's behavior.

Learning theory focuses on

According to McClelland, the need for ________ is the extent to which an individual desires to control or influence others.

A few weeks ago, Jenny started working in a hospital kitchen. Part of her job involves interacting with patients, but she is uncertain what approach to use. Jenny noticed that her coworker Riley had a good rapport with the patients, so she began using a similar approach. This is an example of

Carol is a manager who believes that carefully monitoring and maintaining control over employees is more important than maintaining cordial relationships with them. According to McClelland's needs theory, Carol has a