Exam 2: The Evolution of Management Thought

Josh works for an advertising agency. There are several middle managers, but Josh only receives orders from and reports to one manager. Which of Fayol's principles of management is illustrated by Josh's relationship with his manager?

Steve Jobs recognized that consumers wanted a smaller mp3 player than they could buy at the time, so Apple developed the iPod. This demonstrates Teece's

What is the Hawthorne effect?

Which of the following best reflects Mary Parker Follett's views on management and leadership in an organization?

Frederick Taylor believed that written rules and standard operating procedures

List and discuss Weber's five principles of bureaucracy. Do you agree with all of them? Why or why not? Give your answer in the context of a specific company.

Millibytes Inc. implements an organic structure, which means that at Millibytes,

Northeast Woodworking is a small business run by skilled workers who produce customized and hand-manufactured furniture. This company engages in ________ production.

The original purpose of Frederick W. Taylor's scientific management techniques was to find a way to increase profitability by using intuitive, or rule-of-thumb knowledge.

Katz, Kahn, and Thompson viewed the organization as an open system, which means

Joan has been working in a bicycle factory for several months. The assembly process requires multiple tasks, and Joan's supervisor assigns her to apply the custom paint and add the decals. Adding the decals requires perfection, and Joan does it quickly and always performs the task well, so her supervisor decides to keep her in this position. This is an example of

When an organization is centralized,

Your friend is looking for a new job. She has strong technical skills, and there are many companies with open positions, so she has asked for your advice in choosing a company. Your friend would prefer a boss who will trust her judgment and allow her to use her creativity. Then once she proves her talents, she would want more control over her job. What advice would you give your friend in choosing a company for her job application?

What practice was advocated by Mary Parker Follett?

If a manager designs the organizational hierarchy based on the characteristics of the organizational environment, he is acting in accordance with ________ theory.

What did Frank and Lillian Gilbreth discover in their study of fatigue in the workplace?

A "ratebuster," according to Elton Mayo's and F. J. Roethlisberger's bank wiring room experiments, was a person performing

Explain how the different types of organizational structures in Burns and Stalker's contingency theory rest on Theory X or Theory Y assumptions.

According to Fayol's principles of management, workers should be given more job duties to perform with less responsibility for their work outcomes.

Management science theory focuses on the use of rigorous quantitative techniques.