Exam 12: Motivating Employees

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Hygiene factors are the same as satisfiers and are based on fulfillment of higher level needs including responsibility.

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________systematically moves employees from one job to another, thereby increasing the number of different tasks an employee performs without increasing the complexity of any one job.

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Job enlargement combines a series of tasks into one new, broader job.

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Compare the five groups of needs in Maslow's theory with the three groups of needs in Alderfer's ERG theory.

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The imposition of unpleasant outcomes on an employee is avoidance learning.

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Abbi works at Railroad Ties. Her bosses continually indicate that her motivational level is low. Abbi agrees, but is unwilling to work harder until the company changes the types of reward it offers its employees. Which of the following is low for Abbi?

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Gain sharing rewards employees with part ownership of the organization based on achieving performance goals.

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In David McClelland's acquired needs theory, what are the three acquired needs most commonly discussed and which isare) not dependent on relationships with other people?

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A job design that incorporates achievement, recognition, and other high-level motivators into the work is referred to as:

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Scenario - Donovan Zorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories. -One of Donovan's best employees has a driving need to be able to attain a high standard of success, to master complex tasks, and to surpass others. Donovan recognizes these acquired needs as defined as:

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The desire to form close personal relationships, avoid conflict, and establish warm friendships, describes:

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In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

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A motivation theory based on the relationship between a given behavior and its consequences is called the ________.

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The equity theory focuses on individual's perceptions of how fairly they are treated relative to others.

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Scenario - Donovan Zorn Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories. -The motivator factors, or satisfiers, that Donovan can change and influence include all of the following EXCEPT:

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Differentiate between intrinsic and extrinsic rewards.

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Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

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________theories emphasize the needs that motivate people.

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Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

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Goal acceptance, in goal-setting theory, means that employees have to "buy into" the goals and be committed to them.

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