Exam 12: Motivating Employees

Motivation increases, according to the expectancy theory, when the worker believes that the successful performance will result by putting effort into a given task. This is called E-P expectancy.

________refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

The equity theory, by J. Stacy Adams, states that equity exists when the ratio of outcomes to inputs for one person is equal to the same ratio for another person.

The degree to which the job is perceived as important and having impact on the company or customers is referred to as:

Samuel, a sales associate at an electronics store, learns that his base pay is higher than any other sales associate in the store. He justifies his higher salary to the idea that he must be a top sales associate, generating more revenue than anyone else. This example demonstrates which method for reducing perceived inequity?

In goal-setting theory, which term refers to the need to get information to people about how well they are doing in progressing toward goal achievement?

Which of the following techniques reduces the likelihood that behavior will be repeated?

Process theories emphasize the needs that motivate people.

Explain employee growth-need strength and its relationship to the job characteristics model.

Which of the following is the application of motivational theories to the structure of work for improving productivity and satisfaction?

A state of ________exists whenever the ratio of one person's outcomes to inputs equals the ratio of another's outcomes to inputs.

________theory suggests that motivation depends on individuals' expectations about their ability to perform tasks and receive desired rewards.

Job enlargement is a job design that incorporates achievement, recognition, and other high-level motivators into the work.

Frank is primarily driven by a need to establish close social relationships with other people. Alderfer would say he is motivated by:

Alderfer referred to the needs for physical well being as ________needs.

According to expectancy theory, for an employee to be highly motivated, E-P expectancy and valence must be maximized.

List the three needs proposed by Clayton Alderfer.

Employee engagement means that people enjoy their jobs and are satisfied with their work conditions, contribute enthusiastically to meeting team and organizational goals, and feel a sense of belonging and commitment to the organization.

________is a situation in which employees enjoy their work, contribute enthusiastically to meeting goals, and feel a sense of belonging and commitment to the organization.

________is the removal of an unpleasant consequence following a desired behavior.