Question 1

Describe the four elements that enable employees to become empowered.

Accepted Answer

Empowering employees involves giving the

Question 2

________theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Accepted Answer

The answer of ________theory proposes that managers can increase motivation...

Question 3

________is power sharing, or the delegation of power or authority to subordinates in an organization.

Accepted Answer

A)  Engagement 
B)  Synergy 
C)  Motivation 
D)  Empowerment 
E)  Leadership 
A)  Engagement 
B)  Synergy 
C)  Motivation 
D)  Empowerment 
E)  Leadership

Question 4

Carla's subordinates view her as a great manager. Not only does she get the job done, but she organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth. This is an example of employee:

Accepted Answer

A)  pay-for-performance. 
B)  delegation. 
C)  empathy. 
D)  apathy. 
E)  engagement. 
A)  pay-for-performance. 
B)  delegation. 
C)  empathy. 
D)  apathy. 
E)  engagement.

Question 5

In goal-setting theory, ________refers to the idea that employees have to "buy into" the goals.

Accepted Answer

A)  goal specificity 
B)  goal difficulty 
C)  goal acceptance 
D)  feedback 
E)  goal motivation 
A)  goal specificity 
B)  goal difficulty 
C)  goal acceptance 
D)  feedback 
E)  goal motivation

Question 6

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention, recognition, and appreciation from others.

Accepted Answer

A) True 
 B)False

Question 7

Briefly explain expectancy theory.

Accepted Answer

Expectancy theory is based on the relati

Question 8

The arousal, direction and persistence of behavior refers to motivation.

Accepted Answer

A) True 
 B)False

Question 9

________have the greatest impact, according to Herzberg, on job satisfaction.

Accepted Answer

A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these 
A)  Hygiene factors 
B)  Reinforcers 
C)  Motivators 
D)  Dissatisfiers 
E)  All of these

Question 10

Scenario - Donovan Zorn

Donovan Zorn was a successful manager for one of the subsidiaries at Eagles Unlimited. He was responsible for 232 workers and had a span of control of eight lower level managers. Donovan has decided to try to increase performance and productivity by the careful use of motivational theories.
-Donovan understands that perceived inequity creates tensions within individuals that motivate them to bring equity back into balance, and one of his production supervisors feels that she is underpaid. Which of the following is not a common method for reducing perceived inequity?

Accepted Answer

A)  Change in her inputs to the organization 
B)  Change her outcomes from the organization 
C)  Change her perception 
D)  Leave the job for a new one 
E)  Keep quiet and hope Donovan changes the situation for her. 
A)  Change in her inputs to the organization 
B)  Change her outcomes from the organization 
C)  Change her perception 
D)  Leave the job for a new one 
E)  Keep quiet and hope Donovan changes the situation for her.

Question 11

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

Accepted Answer

A) True 
 B)False

Question 12

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

Accepted Answer

A) True 
 B)False

Question 13

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Accepted Answer

A) True 
 B)False

Question 14

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

Accepted Answer

A) True 
 B)False

Question 15

________occurs when an individual sees others perform certain behaviors and get rewarded for them.

Accepted Answer

A)  Vicarious learning 
B)  Self-efficacy 
C)  Self-reinforcement 
D)  Delegation 
E)  Experiential learning 
A)  Vicarious learning 
B)  Self-efficacy 
C)  Self-reinforcement 
D)  Delegation 
E)  Experiential learning

Question 16

________are high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

Accepted Answer

The answer of ________are high-level needs and include achievement, recognition,...

Question 17

A recent study from the U.S. Department of Labor shows that the top reason that people leave their jobs is because they:

Accepted Answer

A)  don't make enough money. 
B)  don't feel appreciated. 
C)  don't believe in what the organization stands for. 
D)  don't like their colleagues. 
E)  don't like their boss. 
A)  don't make enough money. 
B)  don't feel appreciated. 
C)  don't believe in what the organization stands for. 
D)  don't like their colleagues. 
E)  don't like their boss.

Question 18

Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try:

Accepted Answer

A)  job simplification. 
B)  job enlargement. 
C)  job rotation. 
D)  job enrichment. 
E)  job lay-off. 
A)  job simplification. 
B)  job enlargement. 
C)  job rotation. 
D)  job enrichment. 
E)  job lay-off.

Question 19

The delegation of power and authority to subordinates is called________ .

Accepted Answer

The answer of The delegation of power and authority to...

Question 20

Goal-setting theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Accepted Answer

A) True 
 B)False

Describe the four elements that enable employees to become empowered.

________theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

________is power sharing, or the delegation of power or authority to subordinates in an organization.

Carla's subordinates view her as a great manager. Not only does she get the job done, but she organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth. This is an example of employee:

In goal-setting theory, ________refers to the idea that employees have to "buy into" the goals.

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention, recognition, and appreciation from others.

Briefly explain expectancy theory.

The arousal, direction and persistence of behavior refers to motivation.

________have the greatest impact, according to Herzberg, on job satisfaction.

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

________occurs when an individual sees others perform certain behaviors and get rewarded for them.

________are high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

A recent study from the U.S. Department of Labor shows that the top reason that people leave their jobs is because they:

Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try:

The delegation of power and authority to subordinates is called________ .

Goal-setting theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 12: Motivating Employees

Describe the four elements that enable employees to become empowered.

________theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

________is power sharing, or the delegation of power or authority to subordinates in an organization.

Carla's subordinates view her as a great manager. Not only does she get the job done, but she organizes the workplace in such a way that employees experience a sense of meaningfulness, connection, and growth. This is an example of employee:

In goal-setting theory, ________refers to the idea that employees have to "buy into" the goals.

Esteem needs are those needs that relate to the desire for a positive self-image and to receive attention, recognition, and appreciation from others.

Briefly explain expectancy theory.

The arousal, direction and persistence of behavior refers to motivation.

________have the greatest impact, according to Herzberg, on job satisfaction.

Expectancy theory is based on the relationship among the individual's effort and performance and not on the desirability of outcomes.

The expectancy theory attempts to define specific types of needs or rewards to establish that they exist and may be similar to other individuals.

Hygiene factors are the same as dissatisfiers and include company policies and procedures.

Punishment is the imposition of an unpleasant outcome following undesirable behavior.

________occurs when an individual sees others perform certain behaviors and get rewarded for them.

________are high-level needs and include achievement, recognition, responsibility, and opportunity for growth.

A recent study from the U.S. Department of Labor shows that the top reason that people leave their jobs is because they:

Larry is looking for ways to increase the number of different tasks that an employee performs without increasing task complexity. He should try:

The delegation of power and authority to subordinates is called________ .

Goal-setting theory proposes that managers can increase motivation by setting specific, challenging goals that are accepted as valid by subordinates, then helping people track their progress toward goal achievement by providing timely feedback.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters