Exam 5: Verbal and Nonverbal Communications

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Match the type of communication barrier to its description.Note: Answers may be used more than once. -Not all patients speak,read,write,or understand English

(Multiple Choice)

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(89)

Question 61

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -Examples are a thumbs-up,okay,high five,applause,winking,and a handshake

(Multiple Choice)

4.9/5

(71)

Question 62

Match the communication style to the description.Note: Answers may be used more than once. -These learners make up about 65 percent of the population

(Multiple Choice)

4.9/5

(87)

Question 63

Match each term with its definition. -Refusal to admit or acknowledge something so that you do not have to deal with a problem or situation

(Multiple Choice)

4.8/5

(74)

Question 64

Match each component of the Standard Communication Model with its definition. -Method used to transmit or send a message

(Multiple Choice)

4.9/5

(77)

Question 65

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -Appropriate dress,uniform,or businesslike attire that is clean and wrinkle free should be worn

(Multiple Choice)

4.8/5

(78)

Question 66

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Humor

(Multiple Choice)

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(70)

Question 67

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Overcome this barrier by using interpreter services for the patient and family member;have printed materials available in multiple languages

(Multiple Choice)

4.8/5

(89)

Question 68

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -When engaged in a personal conversation,the generally acceptable space between two people is from 1.5 to 4 feet

(Multiple Choice)

4.8/5

(80)

Question 69

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -"Yes,but ..."

(Multiple Choice)

4.8/5

(90)

Question 70

About 5 percent of the population is made up of ____ learners.

(Multiple Choice)

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(68)

Question 71

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Change thoughts

(Multiple Choice)

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(82)

Question 72

What is the most commonly used defense mechanism?

(Multiple Choice)

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(71)

Question 73

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Overcome this barrier by adjusting your volume of speech,using an interpreter,offering Braille or large-print materials,and so on

(Multiple Choice)

5.0/5

(100)

Question 74

Match each component of the Standard Communication Model with its definition. -What or who is trying to send a message to the receiver

(Multiple Choice)

4.7/5

(80)

Question 75

Match the communication style to the description.Note: Answers may be used more than once. -This type of learner tends to listen to a lecture and then take notes afterward or rely on printed notes

(Multiple Choice)

4.8/5

(77)

Question 76

Match each component of the Standard Communication Model with its definition. -Intended target (or user)of a message

(Multiple Choice)

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(79)

Question 77

Meditation and prayer are forms of which coping skill?

(Multiple Choice)

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(78)

Question 78

Match each component of the Standard Communication Model with its definition. -Takes an encoded message and converts it to a form that the receiver understands,such as a phone system with voice or Internet (electronic)message

(Multiple Choice)

4.8/5

(81)

Question 79

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -Body movements that enhance what is being said

(Multiple Choice)

4.9/5

(86)

Question 80

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Exam 5: Verbal and Nonverbal Communications

​Match the type of communication barrier to its description.Note: Answers may be used more than once. -​Not all patients speak,read,write,or understand English

​Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -​Examples are a thumbs-up,okay,high five,applause,winking,and a handshake

​Match the communication style to the description.Note: Answers may be used more than once. -​These learners make up about 65 percent of the population

Match each term with its definition. -Refusal to admit or acknowledge something so that you do not have to deal with a problem or situation

Match each component of the Standard Communication Model with its definition. -Method used to transmit or send a message

​Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -​Appropriate dress,uniform,or businesslike attire that is clean and wrinkle free should be worn

​Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -​Humor

​Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -​Overcome this barrier by using interpreter services for the patient and family member;have printed materials available in multiple languages

​Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -​When engaged in a personal conversation,the generally acceptable space between two people is from 1.5 to 4 feet

​Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -​"Yes,but ..."

About 5 percent of the population is made up of ____ learners.

​Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -​Change thoughts

What is the most commonly used defense mechanism?

​Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -​Overcome this barrier by adjusting your volume of speech,using an interpreter,offering Braille or large-print materials,and so on

Match each component of the Standard Communication Model with its definition. -What or who is trying to send a message to the receiver

​Match the communication style to the description.Note: Answers may be used more than once. -​This type of learner tends to listen to a lecture and then take notes afterward or rely on printed notes

Match each component of the Standard Communication Model with its definition. -Intended target (or user)of a message

Meditation and prayer are forms of which coping skill?

Match each component of the Standard Communication Model with its definition. -Takes an encoded message and converts it to a form that the receiver understands,such as a phone system with voice or Internet (electronic)message

​Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -​Body movements that enhance what is being said

The Medical Assistant

The Health Care Team and the Medical Environment,past and Present

Legal Issues

Ethical Issues

Applying Communication Skills

Introduction to Medical Terminology

Understanding and Building Medical Terms of Body Systems

Anatomic Descriptors and Fundamental Body Structure

The Nervous System

The Senses

The Integumentary System

The Skeletal System

The Muscular System

The Respiratory System

The Circulatory System

The Immune System

The Digestive System

The Urinary System

The Endocrine System

The Reproductive System

Telephone Communications

Written Communications

The Office Environment, computers, and Equipment

Scheduling Appointments and Receiving Patients

The Medical Record,documentation,and Filing

Health Insurance

A Icd-10 Update: Procedural and Diagnostic Coding

Procedural and Diagnostic Coding

Patient Accounts

Preparing Insurance Claims and Posting Insurance Payments

Patient Billing,posting Patient Payments,and Collecting Fees

Banking Procedures

Accounts Payable and Accounting Procedures

Infection Control and Medical Asepsis

The Medical History and Patient Screening

Body Measurements and Vital Signs

Preparing for Examinations

The Physical Exam

Specialty Exams and Other Procedures

Obgyn Examinations

Pediatric Examinations

The Physicians Office Laboratory

Specimen Collection and Processing

Blood Specimen Collection

Diagnostic Testing

Cardiology Procedures

Radiology Procedures

Preparing for Surgery

Assisting With Minor Surgery

Pharmacology Fundamentals

Measurement Systems,basic Mathematics,and Dosage Calculations

Administering Oral and Non-Injectable Medications

Administering Injections and Immunizations

Emergencies in the Medical Office and the Community

First Aid for Accidents and Injuries

Rehabilitation

Nutrition,exercise,and Healthy Living

Practicum and the Job Search

Managing the Office

Match the type of communication barrier to its description.Note: Answers may be used more than once. -Not all patients speak,read,write,or understand English

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -Examples are a thumbs-up,okay,high five,applause,winking,and a handshake

Match the communication style to the description.Note: Answers may be used more than once. -These learners make up about 65 percent of the population

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -Appropriate dress,uniform,or businesslike attire that is clean and wrinkle free should be worn

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Humor

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Overcome this barrier by using interpreter services for the patient and family member;have printed materials available in multiple languages

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -When engaged in a personal conversation,the generally acceptable space between two people is from 1.5 to 4 feet

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -"Yes,but ..."

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Change thoughts

Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once. -Overcome this barrier by adjusting your volume of speech,using an interpreter,offering Braille or large-print materials,and so on

Match the communication style to the description.Note: Answers may be used more than once. -This type of learner tends to listen to a lecture and then take notes afterward or rely on printed notes

Match the type of nonverbal communication with its description.Note: Answers may be used more than once. -Body movements that enhance what is being said