Exam 5: Verbal and Nonverbal Communications
Exam 1: The Medical Assistant91 Questions
Exam 2: The Health Care Team and the Medical Environment,past and Present96 Questions
Exam 3: Legal Issues87 Questions
Exam 4: Ethical Issues63 Questions
Exam 5: Verbal and Nonverbal Communications91 Questions
Exam 6: Applying Communication Skills77 Questions
Exam 7: Introduction to Medical Terminology77 Questions
Exam 8: Understanding and Building Medical Terms of Body Systems80 Questions
Exam 9: Anatomic Descriptors and Fundamental Body Structure88 Questions
Exam 10: The Nervous System76 Questions
Exam 11: The Senses76 Questions
Exam 12: The Integumentary System81 Questions
Exam 13: The Skeletal System75 Questions
Exam 14: The Muscular System75 Questions
Exam 15: The Respiratory System76 Questions
Exam 16: The Circulatory System75 Questions
Exam 17: The Immune System80 Questions
Exam 18: The Digestive System75 Questions
Exam 19: The Urinary System75 Questions
Exam 20: The Endocrine System75 Questions
Exam 21: The Reproductive System77 Questions
Exam 22: Telephone Communications81 Questions
Exam 23: Written Communications76 Questions
Exam 24: The Office Environment, computers, and Equipment89 Questions
Exam 25: Scheduling Appointments and Receiving Patients76 Questions
Exam 26: The Medical Record,documentation,and Filing82 Questions
Exam 27: Health Insurance83 Questions
Exam 28: A Icd-10 Update: Procedural and Diagnostic Coding30 Questions
Exam 29: Procedural and Diagnostic Coding82 Questions
Exam 30: Patient Accounts71 Questions
Exam 31: Preparing Insurance Claims and Posting Insurance Payments72 Questions
Exam 32: Patient Billing,posting Patient Payments,and Collecting Fees68 Questions
Exam 33: Banking Procedures78 Questions
Exam 34: Accounts Payable and Accounting Procedures65 Questions
Exam 35: Infection Control and Medical Asepsis78 Questions
Exam 36: The Medical History and Patient Screening70 Questions
Exam 37: Body Measurements and Vital Signs83 Questions
Exam 38: Preparing for Examinations56 Questions
Exam 39: The Physical Exam68 Questions
Exam 40: Specialty Exams and Other Procedures76 Questions
Exam 41: Obgyn Examinations75 Questions
Exam 42: Pediatric Examinations76 Questions
Exam 43: The Physicians Office Laboratory71 Questions
Exam 44: Specimen Collection and Processing77 Questions
Exam 45: Blood Specimen Collection75 Questions
Exam 46: Diagnostic Testing76 Questions
Exam 47: Cardiology Procedures77 Questions
Exam 48: Radiology Procedures75 Questions
Exam 49: Preparing for Surgery75 Questions
Exam 20: Assisting With Minor Surgery75 Questions
Exam 51: Pharmacology Fundamentals75 Questions
Exam 52: Measurement Systems,basic Mathematics,and Dosage Calculations75 Questions
Exam 53: Administering Oral and Non-Injectable Medications75 Questions
Exam 54: Administering Injections and Immunizations75 Questions
Exam 55: Emergencies in the Medical Office and the Community90 Questions
Exam 56: First Aid for Accidents and Injuries85 Questions
Exam 57: Rehabilitation76 Questions
Exam 58: Nutrition,exercise,and Healthy Living98 Questions
Exam 59: Practicum and the Job Search75 Questions
Exam 60: Managing the Office81 Questions
Select questions type
Match the type of nonverbal communication with its description.Note: Answers may be used more than once.
-Examples include a hug,handshake,and patting someone on the back
(Multiple Choice)
5.0/5
(84)
When you recognize your patient's learning style,you need to make adjustments.Match the example of adjustment to the communication style.Note: Answers may be used more than once.
-Provide clear instructions and information and provide an opportunity for the patient to ask questions to reinforce information
(Multiple Choice)
4.8/5
(67)
Match the communication style to the description.Note: Answers may be used more than once.
-These learners learn effectively through touch and movement and space and learn skills by imitation and practice
(Multiple Choice)
4.9/5
(73)
When you recognize your patient's learning style,you need to make adjustments.Match the example of adjustment to the communication style.Note: Answers may be used more than once.
-Provide time for note-taking after the session
(Multiple Choice)
4.8/5
(78)
When you recognize your patient's learning style,you need to make adjustments.Match the example of adjustment to the communication style.Note: Answers may be used more than once.
-Be sure there is opportunity for the patient to make notes
(Multiple Choice)
4.7/5
(78)
Match each term with its definition.
-Justifying behavior with socially acceptable reasons and tending to ignore the real reasons underlying the behavior
(Multiple Choice)
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(83)
Match the author with the theory.
-This model consists of five stages of needs.The first four are grouped together as "deficit needs," meaning if something is missing in any of the first four categories.At the fifth stage,you tend to be a problem solver and place a great deal of emphasis on family and long-term relationships.
(Multiple Choice)
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(74)
Match each term with its definition.
-Deliberately pretending to be sick to avoid dealing with situations that are unpleasant or that cause anxiety
(Multiple Choice)
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Match each term with its definition.
-Used unconsciously to express socially unacceptable instinctive drives or impulses in approved and acceptable ways
(Multiple Choice)
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(72)
In the model of the communication process presented in this chapter,the receiver decodes the message based on his or her:
(Multiple Choice)
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(76)
Match each term with its definition.
-Using a talent or an attribute to the fullest to compensate for a realized personal shortcoming
(Multiple Choice)
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A ____ would be most appropriate to provide positive reinforcement to a patient who has followed the prescribed treatment and lost weight.
(Multiple Choice)
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(85)
Match each term with its definition.
-Behaving in ways that are typically characteristic of an earlier developmental level
(Multiple Choice)
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(75)
Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once.
-Isolation
(Multiple Choice)
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(75)
Match the type of nonverbal communication with its description.Note: Answers may be used more than once.
-Tends to be worn like a billboard;so it is important to convey relaxed and pleasant expression
(Multiple Choice)
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(89)
In the context of communication,____ may be considered as the awareness of one's own feelings and the feelings of others.
(Multiple Choice)
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(76)
Identify whether the description provided is considered an adaptive coping skill or nonadaptive coping skill.Note: Answers may be used more than once.
-Hanging onto anger
(Multiple Choice)
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(87)
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