Question 1

Which of the following is an important dimension of a supportive organizational climate?

Accepted Answer

A)  The reward system 
B)  Warmth and support 
C)  Organizational clarity 
D)  All of these 
A)  The reward system 
B)  Warmth and support 
C)  Organizational clarity 
D)  All of these D

Question 2

Successful Pattern II organizations are benevolent autocracies in which ________.

Accepted Answer

A)  leaders generally develop a vision that is initiated by members 
B)  power is delegated to the logical focus of interest and concern for a problem 
C)  members have a high degree of freedom to execute plans to accomplish organizational goals 
D)  leaders have genuine concern for the welfare of members 
A)  leaders generally develop a vision that is initiated by members 
B)  power is delegated to the logical focus of interest and concern for a problem 
C)  members have a high degree of freedom to execute plans to accomplish organizational goals 
D)  leaders have genuine concern for the welfare of members D

Question 3

Which of the following statements is most likely true of service cultures?

Accepted Answer

A)  They result in increased profits in a short period of time. 
B)  They are particularly important in high-risk industries. 
C)  They focus on work conditions and behaviors that prevent accidents and injuries. 
D)  They focus on customer satisfaction by putting customers first. 
A)  They result in increased profits in a short period of time. 
B)  They are particularly important in high-risk industries. 
C)  They focus on work conditions and behaviors that prevent accidents and injuries. 
D)  They focus on customer satisfaction by putting customers first. D

Question 4

Which of the following rules is at the heart of Google's culture?

Accepted Answer

A)  Stay technologically intelligent and hold people accountable for results. 
B)  Be flexible in different situations and show respect for others. 
C)  Put customers first and give low priority to competition. 
D)  Think of your work as a calling with a mission that matters and give people more trust, freedom, and authority than you are comfortable giving. 
A)  Stay technologically intelligent and hold people accountable for results. 
B)  Be flexible in different situations and show respect for others. 
C)  Put customers first and give low priority to competition. 
D)  Think of your work as a calling with a mission that matters and give people more trust, freedom, and authority than you are comfortable giving.

Question 5

Enlightened and supportive organizations represent good investments because they attract excellent personnel, who usually outperform their demoralized counterparts in exploitive and impoverished organizations.

Accepted Answer

A) True 
 B)False

Question 6

Artifacts of an organizational village include all of the following EXCEPT ________.

Accepted Answer

A)  physical structures 
B)  rituals 
C)  stories 
D)  symbols 
E)  external alliances 
A)  physical structures 
B)  rituals 
C)  stories 
D)  symbols 
E)  external alliances

Question 7

Community in the workplace is experienced in two ways, which are as "a group of people" and as "a way of being."

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is most likely a characteristic of Pattern I organizations?

Accepted Answer

A)  Low member absenteeism 
B)  A lack of loyalty exhibited by members 
C)  Broad member participation 
D)  An inability of leaders to exercise power 
A)  Low member absenteeism 
B)  A lack of loyalty exhibited by members 
C)  Broad member participation 
D)  An inability of leaders to exercise power

Question 9

Unlike organizational structures that are flat, tall organizational structures tend to ________.

Accepted Answer

A)  undermine employee satisfaction and organizational commitment 
B)  expedite the transmittal of information and the speed of response 
C)  focus power around employees rather than managers 
D)  have lower overhead costs 
A)  undermine employee satisfaction and organizational commitment 
B)  expedite the transmittal of information and the speed of response 
C)  focus power around employees rather than managers 
D)  have lower overhead costs

Question 10

Match the items below with their descriptions:
-leaders ask for ideas; communication is open, honest, and uncensored; strikes are nonexistent, and efficiency is high

Accepted Answer

A) dimensions of organizational climate 
B) characteristics of enlightened leadership 
A) dimensions of organizational climate 
B) characteristics of enlightened leadership

Question 11

Exploitive leadership shows a great deal of interest and confidence in members.

Accepted Answer

A) True 
 B)False

Question 12

A community that is experienced as "a group of people" is formed by bringing people together in place and time.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following patterns of leadership is autocratic and hierarchical?

Accepted Answer

A)  Impoverished 
B)  Exploitive 
C)  Supportive 
D)  Enlightened 
A)  Impoverished 
B)  Exploitive 
C)  Supportive 
D)  Enlightened

Question 14

Match the items below with their descriptions:
-reward system, organizational clarity, standards of performance, warmth and support, leadership

Accepted Answer

A) dimensions of organizational climate 
B) characteristics of enlightened leadership 
A) dimensions of organizational climate 
B) characteristics of enlightened leadership

Question 15

Which of the following is most likely a characteristic of enlightened leadership?

Accepted Answer

A)  Leaders make decisions, and members are expected to comply without question. 
B)  It results in organizations that are characterized by recurrent financial crises. 
C)  It delegates power to the logical focus of interest and concern for a problem. 
D)  Members are hesitant to discuss job-related problems with leaders. 
A)  Leaders make decisions, and members are expected to comply without question. 
B)  It results in organizations that are characterized by recurrent financial crises. 
C)  It delegates power to the logical focus of interest and concern for a problem. 
D)  Members are hesitant to discuss job-related problems with leaders.

Question 16

Disney's culture teaches and reinforces the values

Accepted Answer

A)  of innovation, reliability, and growth. 
B)  of intelligence, empathy, and sensitivity. 
C)  of professionalism, teamwork, and service. 
D)  associated with storytelling and delegating responsibilities. 
A)  of innovation, reliability, and growth. 
B)  of intelligence, empathy, and sensitivity. 
C)  of professionalism, teamwork, and service. 
D)  associated with storytelling and delegating responsibilities.

Which of the following is an important dimension of a supportive organizational climate?

Successful Pattern II organizations are benevolent autocracies in which ________.

Which of the following statements is most likely true of service cultures?

Which of the following rules is at the heart of Google's culture?

Enlightened and supportive organizations represent good investments because they attract excellent personnel, who usually outperform their demoralized counterparts in exploitive and impoverished organizations.

Artifacts of an organizational village include all of the following EXCEPT ________.

Community in the workplace is experienced in two ways, which are as "a group of people" and as "a way of being."

Which of the following is most likely a characteristic of Pattern I organizations?

Unlike organizational structures that are flat, tall organizational structures tend to ________.

Match the items below with their descriptions: -leaders ask for ideas; communication is open, honest, and uncensored; strikes are nonexistent, and efficiency is high

Exploitive leadership shows a great deal of interest and confidence in members.

A community that is experienced as "a group of people" is formed by bringing people together in place and time.

Which of the following patterns of leadership is autocratic and hierarchical?

Match the items below with their descriptions: -reward system, organizational clarity, standards of performance, warmth and support, leadership

Which of the following is most likely a characteristic of enlightened leadership?

Disney's culture teaches and reinforces the values

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters

Exam 5: Organizational Climate

Which of the following is an important dimension of a supportive organizational climate?

Successful Pattern II organizations are benevolent autocracies in which ________.

Which of the following statements is most likely true of service cultures?

Which of the following rules is at the heart of Google's culture?

Enlightened and supportive organizations represent good investments because they attract excellent personnel, who usually outperform their demoralized counterparts in exploitive and impoverished organizations.

Artifacts of an organizational village include all of the following EXCEPT ________.

Community in the workplace is experienced in two ways, which are as "a group of people" and as "a way of being."

Which of the following is most likely a characteristic of Pattern I organizations?

Unlike organizational structures that are flat, tall organizational structures tend to ________.

Match the items below with their descriptions: -leaders ask for ideas; communication is open, honest, and uncensored; strikes are nonexistent, and efficiency is high

Exploitive leadership shows a great deal of interest and confidence in members.

A community that is experienced as "a group of people" is formed by bringing people together in place and time.

Which of the following patterns of leadership is autocratic and hierarchical?

Match the items below with their descriptions: -reward system, organizational clarity, standards of performance, warmth and support, leadership

Which of the following is most likely a characteristic of enlightened leadership?

Disney's culture teaches and reinforces the values

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

Professional Performance and Sustaining Discipline

The Road Ahead: Challenge and Charge

Filters