Question 1

If you intend for your message to reach users of mobile devices,present the content in short paragraphs.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is one way to establish credibility with the audience?

Accepted Answer

A) Show you have done your research 
B) Endorse other experts in the field 
C) Use a conversational tone whenever possible 
D) Create a unique delivery style 
E) Take advantage of mobile technology when available 
A) Show you have done your research 
B) Endorse other experts in the field 
C) Use a conversational tone whenever possible 
D) Create a unique delivery style 
E) Take advantage of mobile technology when available

Question 3

Support sentences are more specific than topic sentences.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following represents specialized language used by a specific profession or industry?

Accepted Answer

A) Buzzwords 
B) Connotative 
C) Clichés 
D) Jargon 
E) Denotative 
A) Buzzwords 
B) Connotative 
C) Clichés 
D) Jargon 
E) Denotative

Question 5

Which writing technique will make the message direct,lively,and easier for the audience to read?

Accepted Answer

A) Indirect 
B) Active 
C) Diplomatic 
D) Passive 
E) Self-congratulatory 
A) Indirect 
B) Active 
C) Diplomatic 
D) Passive 
E) Self-congratulatory

Question 6

Which of the following is created by the overall impression made by your message?

Accepted Answer

A) Manner 
B) Tone 
C) Style 
D) Meaning 
E) Abstract 
A) Manner 
B) Tone 
C) Style 
D) Meaning 
E) Abstract

Question 7

Which of the following should be incorporated in writing to emphasize the positive,even in a negative situation?

Accepted Answer

A) The benefit for the audience 
B) A way to hide the negative news 
C) Persuasive techniques 
D) Immediate feedback 
E) An emphasis on etiquette 
A) The benefit for the audience 
B) A way to hide the negative news 
C) Persuasive techniques 
D) Immediate feedback 
E) An emphasis on etiquette

Question 8

Discuss how to adopt the "you" attitude.

Accepted Answer

The notion of audience-centered communic

Question 9

Which voice should be used when attempting to solve a problem without placing blame?

Accepted Answer

A) Passive 
B) Indirect 
C) Self-congratulatory 
D) Active 
E) Diplomatic 
A) Passive 
B) Indirect 
C) Self-congratulatory 
D) Active 
E) Diplomatic

Question 10

Audience responses to your messages depend heavily on your ________,a measure of your believability based on how reliable you are and how much trust you evoke in others.

Accepted Answer

A) persona 
B) savoir-faire 
C) credibility 
D) none of the above 
A) persona 
B) savoir-faire 
C) credibility 
D) none of the above

Question 11

Which of the following is an advantage of using short paragraphs for reading a message on a mobile device?

Accepted Answer

A) There is less text in the final document 
B) There are more blocks of information 
C) They are less intimidating visually,and readers can take micro rests as they read 
D) Readers can swipe the screen for better viewing 
E) Readers can see keywords instantly 
A) There is less text in the final document 
B) There are more blocks of information 
C) They are less intimidating visually,and readers can take micro rests as they read 
D) Readers can swipe the screen for better viewing 
E) Readers can see keywords instantly

Question 12

Buzzwords and clichés serve the same purpose in a message.

Accepted Answer

A) True 
 B)False

Question 13

To create messages that are powerful,how should sentences be structured?

Accepted Answer

A) With a variety of connotative words 
B) With the right mix of jargon and buzzwords 
C) With the best sentence type chosen to communicate each point you want to make 
D) As strong sentences that utilize clichés 
E) As a series of concrete ideas 
A) With a variety of connotative words 
B) With the right mix of jargon and buzzwords 
C) With the best sentence type chosen to communicate each point you want to make 
D) As strong sentences that utilize clichés 
E) As a series of concrete ideas

If you intend for your message to reach users of mobile devices,present the content in short paragraphs.

Which of the following is one way to establish credibility with the audience?

Support sentences are more specific than topic sentences.

Which of the following represents specialized language used by a specific profession or industry?

Which writing technique will make the message direct,lively,and easier for the audience to read?

Which of the following is created by the overall impression made by your message?

Which of the following should be incorporated in writing to emphasize the positive,even in a negative situation?

Discuss how to adopt the "you" attitude.

Which voice should be used when attempting to solve a problem without placing blame?

Audience responses to your messages depend heavily on your ________,a measure of your believability based on how reliable you are and how much trust you evoke in others.

Which of the following is an advantage of using short paragraphs for reading a message on a mobile device?

Buzzwords and clichés serve the same purpose in a message.

To create messages that are powerful,how should sentences be structured?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 5: Writing Business Messages

If you intend for your message to reach users of mobile devices,present the content in short paragraphs.

Which of the following is one way to establish credibility with the audience?

Support sentences are more specific than topic sentences.

Which of the following represents specialized language used by a specific profession or industry?

Which writing technique will make the message direct,lively,and easier for the audience to read?

Which of the following is created by the overall impression made by your message?

Which of the following should be incorporated in writing to emphasize the positive,even in a negative situation?

Discuss how to adopt the "you" attitude.

Which voice should be used when attempting to solve a problem without placing blame?

Audience responses to your messages depend heavily on your ________,a measure of your believability based on how reliable you are and how much trust you evoke in others.

Which of the following is an advantage of using short paragraphs for reading a message on a mobile device?

Buzzwords and clichés serve the same purpose in a message.

To create messages that are powerful,how should sentences be structured?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters