Question 1

Identify when it would be appropriate to use jargon and buzzwords.

Accepted Answer

Jargon,the specialized language of a par

Question 2

How should humor be used in a message written to someone of another culture?

Accepted Answer

A) It should be supported by emoticons 
B) It should be in quotation marks 
C) It should be written in a passive voice 
D) It should be written in an active voice 
E) It should be avoided 
A) It should be supported by emoticons 
B) It should be in quotation marks 
C) It should be written in a passive voice 
D) It should be written in an active voice 
E) It should be avoided

Question 3

Which of the following can be done to expand a simple sentence?

Accepted Answer

A) Add a second clause for each independent thought 
B) Tie ideas together with words such as "and" or "but" 
C) Use a comma to separate each independent clause 
D) Use subordinate clauses 
E) Add nouns or pronouns as objects of the action 
A) Add a second clause for each independent thought 
B) Tie ideas together with words such as "and" or "but" 
C) Use a comma to separate each independent clause 
D) Use subordinate clauses 
E) Add nouns or pronouns as objects of the action

Question 4

Describe how to develop a message using words that communicate well.

Accepted Answer

Choose strong,precise words.Choose words

Question 5

Using the term crippled in business communication is an example of

Accepted Answer

A) the "you" attitude. 
B) emphasizing the positive. 
C) disability bias. 
D) none of the above. 
A) the "you" attitude. 
B) emphasizing the positive. 
C) disability bias. 
D) none of the above.

Question 6

Select the sentence with the most positive emphasis.

Accepted Answer

A) We failed to complete the process audit on time. 
B) We hope to complete the process audit by Friday. 
C) We haven't completed the process audit. 
D) Because of Joan's inaccurate figures on the Haymen project,we are not finished with the process audit. 
A) We failed to complete the process audit on time. 
B) We hope to complete the process audit by Friday. 
C) We haven't completed the process audit. 
D) Because of Joan's inaccurate figures on the Haymen project,we are not finished with the process audit.

Question 7

"The evaluator noted several shortcomings" is written in the active voice.

Accepted Answer

A) True 
 B)False

Question 8

Describe five techniques you can use to compose effective messages for mobile devices.

Accepted Answer

Use these five techniques to make your m

Question 9

Which type of tone is created by using plain,businesslike language that is not too formal or too casual?

Accepted Answer

A) Stuffy 
B) Unprofessional 
C) Pompous 
D) Conversational 
E) Stale 
A) Stuffy 
B) Unprofessional 
C) Pompous 
D) Conversational 
E) Stale

Question 10

What's the problem with phrases such as,"attached please find" and "we are in receipt of"?

Accepted Answer

A) They are rude. 
B) They are too intimate. 
C) They are stale and pompous. 
D) They involve preaching and bragging. 
A) They are rude. 
B) They are too intimate. 
C) They are stale and pompous. 
D) They involve preaching and bragging.

Question 11

Effective paragraphs are both ________ (focused on a single idea)
And ________ (organized logically).

Accepted Answer

A) brief; constrained 
B) intense; systematic 
C) unified; coherent 
D) dense; collated 
A) brief; constrained 
B) intense; systematic 
C) unified; coherent 
D) dense; collated

Question 12

How can a writer best convey the "you" attitude?

Accepted Answer

A) Use the word "you" as often as possible 
B) Demonstrate genuine interest in the audience's need 
C) Explain exactly what the audience needs to do to comply with the message 
D) Single out the reader's achievements and why you want to do business with him or her 
E) Create an emotional reaction in the reader 
A) Use the word "you" as often as possible 
B) Demonstrate genuine interest in the audience's need 
C) Explain exactly what the audience needs to do to comply with the message 
D) Single out the reader's achievements and why you want to do business with him or her 
E) Create an emotional reaction in the reader

Question 13

________ sentences express two or more independent but related thoughts of equal importance,usually joined by a coordinating conjunction.

Accepted Answer

A) Complex 
B) Compound 
C) Conjoined 
D) Compound-complex 
A) Complex 
B) Compound 
C) Conjoined 
D) Compound-complex

Question 14

Which of these factors should guide your choice of sentence structure?

Accepted Answer

A) The relationship of the ideas you want to express 
B) The number of subordinate clauses 
C) The number of main ideas that must be covered in the message 
D) The cause-and-effect examples you have 
E) The length of the message 
A) The relationship of the ideas you want to express 
B) The number of subordinate clauses 
C) The number of main ideas that must be covered in the message 
D) The cause-and-effect examples you have 
E) The length of the message

Question 15

Projecting a unique,personal writing style is more important than projecting the company's image.

Accepted Answer

A) True 
 B)False

Question 16

A writer should never use an indirect approach when writing for a mobile device.

Accepted Answer

A) True 
 B)False

Question 17

Grammarians and professional editors agree on the rules of grammar.

Accepted Answer

A) True 
 B)False

Question 18

Describe how to balance abstract and concrete words in a business message.

Accepted Answer

An abstract word expresses a concept,qua

Question 19

What should every paragraph include,often at the beginning at the paragraph?

Accepted Answer

A) A topic sentence 
B) A transition 
C) A support sentence 
D) A unifying phrase 
E) A subordinate clause 
A) A topic sentence 
B) A transition 
C) A support sentence 
D) A unifying phrase 
E) A subordinate clause

Question 20

Which of the following can be done to make paragraphs more coherent for readers?

Accepted Answer

A) Incorporate abstract words 
B) Avoid transitions 
C) Use consistent paragraph lengths 
D) Eliminate topic sentences 
E) Use logical connections between ideas 
A) Incorporate abstract words 
B) Avoid transitions 
C) Use consistent paragraph lengths 
D) Eliminate topic sentences 
E) Use logical connections between ideas

Identify when it would be appropriate to use jargon and buzzwords.

How should humor be used in a message written to someone of another culture?

Which of the following can be done to expand a simple sentence?

Describe how to develop a message using words that communicate well.

Using the term crippled in business communication is an example of

Select the sentence with the most positive emphasis.

"The evaluator noted several shortcomings" is written in the active voice.

Describe five techniques you can use to compose effective messages for mobile devices.

Which type of tone is created by using plain,businesslike language that is not too formal or too casual?

What's the problem with phrases such as,"attached please find" and "we are in receipt of"?

Effective paragraphs are both (focused on a single idea) And (organized logically).

How can a writer best convey the "you" attitude?

________ sentences express two or more independent but related thoughts of equal importance,usually joined by a coordinating conjunction.

Which of these factors should guide your choice of sentence structure?

Projecting a unique,personal writing style is more important than projecting the company's image.

A writer should never use an indirect approach when writing for a mobile device.

Grammarians and professional editors agree on the rules of grammar.

Describe how to balance abstract and concrete words in a business message.

What should every paragraph include,often at the beginning at the paragraph?

Which of the following can be done to make paragraphs more coherent for readers?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 5: Writing Business Messages

Identify when it would be appropriate to use jargon and buzzwords.

How should humor be used in a message written to someone of another culture?

Which of the following can be done to expand a simple sentence?

Describe how to develop a message using words that communicate well.

Using the term crippled in business communication is an example of

Select the sentence with the most positive emphasis.

"The evaluator noted several shortcomings" is written in the active voice.

Describe five techniques you can use to compose effective messages for mobile devices.

Which type of tone is created by using plain,businesslike language that is not too formal or too casual?

What's the problem with phrases such as,"attached please find" and "we are in receipt of"?

Effective paragraphs are both ________ (focused on a single idea) And ________ (organized logically).

How can a writer best convey the "you" attitude?

________ sentences express two or more independent but related thoughts of equal importance,usually joined by a coordinating conjunction.

Which of these factors should guide your choice of sentence structure?

Projecting a unique,personal writing style is more important than projecting the company's image.

A writer should never use an indirect approach when writing for a mobile device.

Grammarians and professional editors agree on the rules of grammar.

Describe how to balance abstract and concrete words in a business message.

What should every paragraph include,often at the beginning at the paragraph?

Which of the following can be done to make paragraphs more coherent for readers?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Effective paragraphs are both (focused on a single idea) And (organized logically).