Question 1

Which characteristic is being displayed when you consider all sides of an issue?

Accepted Answer

A) Honesty 
B) Audience awareness 
C) Expertise 
D) Objectivity 
E) Knowledge 
A) Honesty 
B) Audience awareness 
C) Expertise 
D) Objectivity 
E) Knowledge

Question 2

Which of the following is the most important element to include in support sentences?

Accepted Answer

A) New topics 
B) Connotative words 
C) Denotative words 
D) Opinions 
E) Evidence 
A) New topics 
B) Connotative words 
C) Denotative words 
D) Opinions 
E) Evidence

Question 3

What is a word's denotative meaning?

Accepted Answer

A) The feelings associated with a word 
B) Its literal meaning 
C) An expression of a quality or characteristic 
D) A broad,encompassing category of ideas 
E) Its ability to stand for something that cannot be seen or touched 
A) The feelings associated with a word 
B) Its literal meaning 
C) An expression of a quality or characteristic 
D) A broad,encompassing category of ideas 
E) Its ability to stand for something that cannot be seen or touched

Question 4

What do the choices you make to express yourself,including words and how you use them,create?

Accepted Answer

A) Manner 
B) Tone 
C) Style 
D) Meaning 
E) Abstract 
A) Manner 
B) Tone 
C) Style 
D) Meaning 
E) Abstract

Question 5

Skillful writers use transitional elements to

Accepted Answer

A) automate text entry and correction. 
B) track footnotes and endnotes. 
C) ensure consistent formatting throughout a document. 
D) connect ideas and show the relationships between them. 
A) automate text entry and correction. 
B) track footnotes and endnotes. 
C) ensure consistent formatting throughout a document. 
D) connect ideas and show the relationships between them.

Question 6

Which of the following are words and phrases that unfairly categorize people based on personal characteristics?

Accepted Answer

A) Objective 
B) Biased language 
C) Endorsements 
D) Euphemisms 
E) Hyperbole 
A) Objective 
B) Biased language 
C) Endorsements 
D) Euphemisms 
E) Hyperbole

Question 7

All of the following EXCEPT ________ will help you write effective messages for mobile device users.

Accepted Answer

A) prioritizing information 
B) writing shorter,more focused messages 
C) using a linear organization 
D) including longer paragraphs 
A) prioritizing information 
B) writing shorter,more focused messages 
C) using a linear organization 
D) including longer paragraphs

Question 8

Explain what it means to choose "words that communicate well," then list four techniques for selecting the best words when writing business messages.

Accepted Answer

Choosing words that communicate means fi

Question 9

To emphasize a dependent clause,it is better to place it at the end of a sentence rather than in the middle.

Accepted Answer

A) True 
 B)False

Question 10

Why is it important to project the company's image in all communication,rather than your own image or personal brand?

Accepted Answer

When you communicate with anyone outside

Question 11

Some terms and phrases called ________ have become so common that they have lost some of their power to communicate,and ________ are newly coined terms often associated with technology,business,or cultural changes.

Accepted Answer

A) euphemisms; idioms 
B) clichés; buzzwords 
C) colloquialisms; clichés 
D) pull quotes; derivations 
A) euphemisms; idioms 
B) clichés; buzzwords 
C) colloquialisms; clichés 
D) pull quotes; derivations

Question 12

Which of the following is a measure of believability based on reliability and trust?

Accepted Answer

A) Timeliness 
B) Awareness 
C) Credibility 
D) Effectiveness 
E) Hyperbole 
A) Timeliness 
B) Awareness 
C) Credibility 
D) Effectiveness 
E) Hyperbole

Question 13

To downplay a dependent clause in a complex sentence,you should

Accepted Answer

A) place it at the beginning of the sentence. 
B) place it at the end of the sentence. 
C) place it in the middle of the sentence. 
D) set it off with a semicolon. 
A) place it at the beginning of the sentence. 
B) place it at the end of the sentence. 
C) place it in the middle of the sentence. 
D) set it off with a semicolon.

Question 14

Most ________ express a concept,quality,or characteristic.Most ________ represent something you can see,touch,or visualize.

Accepted Answer

A) abstract words; concrete words 
B) interpretive words; explanatory words 
C) incisive words; generalized words 
D) selective words; common words 
A) abstract words; concrete words 
B) interpretive words; explanatory words 
C) incisive words; generalized words 
D) selective words; common words

Question 15

The best way to convey the "you" attitude is to express your message in terms of

Accepted Answer

A) the needs and interests of your organization. 
B) your own personal needs and interests. 
C) a universal set of needs and interests. 
D) the needs and interests of your audience. 
A) the needs and interests of your organization. 
B) your own personal needs and interests. 
C) a universal set of needs and interests. 
D) the needs and interests of your audience.

Question 16

As you create and refine your messages,evaluate your writing at all of the following levels EXCEPT

Accepted Answer

A) strong words. 
B) effective sentences. 
C) coherent paragraphs. 
D) multimedia enhancements. 
A) strong words. 
B) effective sentences. 
C) coherent paragraphs. 
D) multimedia enhancements.

Question 17

Which of the following will help a writer create a conversational tone in a message?

Accepted Answer

A) Use texting for writing whenever possible 
B) Brag about expertise to enhance credibility 
C) Use personal phrases and an intimate tone 
D) Add occasional humor to lighten the mood of the message 
E) Avoid clichés and complicated sentences 
A) Use texting for writing whenever possible 
B) Brag about expertise to enhance credibility 
C) Use personal phrases and an intimate tone 
D) Add occasional humor to lighten the mood of the message 
E) Avoid clichés and complicated sentences

Question 18

Which of the following is a word or phrase that expresses a thought without having negative connotations?

Accepted Answer

A) Tone 
B) Biased language 
C) Credibility 
D) Sincerity 
E) Euphemism 
A) Tone 
B) Biased language 
C) Credibility 
D) Sincerity 
E) Euphemism

Question 19

Which type of word represents things that can be seen or touch?

Accepted Answer

A) Precise 
B) Concrete 
C) Connotative 
D) Abstract 
E) Denotative 
A) Precise 
B) Concrete 
C) Connotative 
D) Abstract 
E) Denotative

Question 20

Which of the following is an effective way to offer praise in a message?

Accepted Answer

A) Share your credentials before offering specific praise 
B) Ensure the audience understands your expertise in making the statement 
C) Identify a specific quality that deserves praise 
D) Add an endorsement to the positive statement 
E) Incorporate hyperbole whenever possible 
A) Share your credentials before offering specific praise 
B) Ensure the audience understands your expertise in making the statement 
C) Identify a specific quality that deserves praise 
D) Add an endorsement to the positive statement 
E) Incorporate hyperbole whenever possible

Which characteristic is being displayed when you consider all sides of an issue?

Which of the following is the most important element to include in support sentences?

What is a word's denotative meaning?

What do the choices you make to express yourself,including words and how you use them,create?

Skillful writers use transitional elements to

Which of the following are words and phrases that unfairly categorize people based on personal characteristics?

All of the following EXCEPT ________ will help you write effective messages for mobile device users.

Explain what it means to choose "words that communicate well," then list four techniques for selecting the best words when writing business messages.

To emphasize a dependent clause,it is better to place it at the end of a sentence rather than in the middle.

Why is it important to project the company's image in all communication,rather than your own image or personal brand?

Some terms and phrases called have become so common that they have lost some of their power to communicate,and are newly coined terms often associated with technology,business,or cultural changes.

Which of the following is a measure of believability based on reliability and trust?

To downplay a dependent clause in a complex sentence,you should

Most express a concept,quality,or characteristic.Most represent something you can see,touch,or visualize.

The best way to convey the "you" attitude is to express your message in terms of

As you create and refine your messages,evaluate your writing at all of the following levels EXCEPT

Which of the following will help a writer create a conversational tone in a message?

Which of the following is a word or phrase that expresses a thought without having negative connotations?

Which type of word represents things that can be seen or touch?

Which of the following is an effective way to offer praise in a message?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 5: Writing Business Messages

Which characteristic is being displayed when you consider all sides of an issue?

Which of the following is the most important element to include in support sentences?

What is a word's denotative meaning?

What do the choices you make to express yourself,including words and how you use them,create?

Skillful writers use transitional elements to

Which of the following are words and phrases that unfairly categorize people based on personal characteristics?

All of the following EXCEPT ________ will help you write effective messages for mobile device users.

Explain what it means to choose "words that communicate well," then list four techniques for selecting the best words when writing business messages.

To emphasize a dependent clause,it is better to place it at the end of a sentence rather than in the middle.

Why is it important to project the company's image in all communication,rather than your own image or personal brand?

Some terms and phrases called ________ have become so common that they have lost some of their power to communicate,and ________ are newly coined terms often associated with technology,business,or cultural changes.

Which of the following is a measure of believability based on reliability and trust?

To downplay a dependent clause in a complex sentence,you should

Most ________ express a concept,quality,or characteristic.Most ________ represent something you can see,touch,or visualize.

The best way to convey the "you" attitude is to express your message in terms of

As you create and refine your messages,evaluate your writing at all of the following levels EXCEPT

Which of the following will help a writer create a conversational tone in a message?

Which of the following is a word or phrase that expresses a thought without having negative connotations?

Which type of word represents things that can be seen or touch?

Which of the following is an effective way to offer praise in a message?

Understanding the Foundations of Business Communications

Collaboration,Interpersonal Communication,and Business Etiquette

Communication Challenges in a Diverse,Global Marketplace

Planning Business Messages

Completing Business Messages

Digital Media

Social Media

Visual Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Finding,Evaluating,and Processing Information

Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Presentations in a Social Media Environment

Enhancing Presentations with Slides and Other Visuals

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Some terms and phrases called have become so common that they have lost some of their power to communicate,and are newly coined terms often associated with technology,business,or cultural changes.

Most express a concept,quality,or characteristic.Most represent something you can see,touch,or visualize.