Exam 4: Planning Business Messages

A manager is using the ________ when he or she "walks-around" to chat with employees face-to-face,seek input,answer questions,and interpret important business events and trends.

Which of these techniques can help a writer identify main ideas and groups of supporting ideas?

What technique is being used when you consider the feelings and thoughts of the audience and the information needed?

Discuss how a visual medium and a digital channel can create a more effective message.

How can you be sure the information you are using is accurate and of good quality?

What will a message's formality and media choice signal to the audience?

Which one of the following is the "leanest" communication medium?

Which of the following approaches involves asking questions such as who,what,where,why,and how to distill major ideas from unorganized information?

At which point in the planning process should you determine the precise information required for an audience?

Which of the following is an advantage of spending more time on planning?

The three primary steps involved in preparing a business message are

What can be done to make the actual writing stage faster and easier?

Discuss the ways a writer can find his or her focus when working on a message with a vague or unclear objective.

Which of the following is one of the general purposes of all business messages?

When gathering information,why is it important to focus on information that concerns your audience the most?

During which step of the writing process do you define your purpose and audience profile?

Discuss the challenges of developing messages for mobile devices.

What is a knowledge management system?

When you have to enter data on a mobile device,using ________ in public areas or shared offices can expose private message content and annoy anyone within earshot.

Planning is essential when writing business messages because it